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“Beautifully furnished hotel, thoughtful workers!” 5 of 5 stars
Review of Chateau Saint John

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Chateau Saint John
3.0 of 5 Hotel   |   369 Rockland Road, Saint John, New Brunswick E2K 3W3, Canada   |  
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Ranked #1 of 20 Hotels in Saint John
Certificate of Excellence 2014
Boston, MA
Top Contributor
94 reviews 94 reviews
12 hotel reviews
Reviews in 30 cities Reviews in 30 cities
35 helpful votes 35 helpful votes
“Beautifully furnished hotel, thoughtful workers!”
5 of 5 stars Reviewed July 3, 2012 via mobile

We arrived to St. John at night. The hotel looked beautiful but more so in AM. The rooms were classically furnished, very clean and appropriately spacious. The breakfast was excellent.

No housekeeping after 2 PM was disappointing but the front desk was eager to attend to any of our towels/supplies needs. Also, no concierge and a front desk gentleman referred me to the brochures to find out about the attractions in the city.

A front desk lady, Emily, was outstanding. She went above and beyond to insure that all our questions were answered. She clearly loves her job!

There aren't many things to do in the city but the hotel was worth our stop.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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351 reviews from our community

Traveler rating
    259
    77
    10
    3
    2
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99
146
12
38
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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  • French first
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  • Italian first
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English first
Knoxville, Tennessee
Top Contributor
50 reviews 50 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 26, 2012

The hotel staff was very friendly and made us feel welcome. They offered good tips and directions for our short stay in St. John. The rooms was huge, clean and comfortable. We were very pleased and the price was very reasonable. A great value.

It is a little tricky to get to but once I go there the first time, it was easy enough to get to from them on.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elkview, West Virginia
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 25, 2012

Amazing hotel! We spent one night here and the place was spotless. The rooms were decorated beautifully, the staff friendly and helpful. Parking was free and the nightly rate was a bargain for this first class hotel.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Maryland
Top Contributor
103 reviews 103 reviews
34 hotel reviews
Reviews in 58 cities Reviews in 58 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed June 22, 2012

We stayed two nights at the Chateau Saint John after late afternoon flight to Bangor and a 3.5 hour car trip. The hotel is sparking new and well maintained. The staff was helpful and professional. Our room was on the second floor (211). It was roomy and quiet. Our window faced a concrete retaining wall approximately 30 ft. from the back of the building. Request a higher level room in the front of the building if you want a view. Be aware that the front rooms face a busy freeway and there may be noise. Parking is adequate and "free". Heated indoor parking is available for a fee.

Don't miss breakfast. It is outstanding with a terrific variety of fresh fruit, juices, coffee, tea, cereals, pastries, eggs, sausage, etc. Oh... and don't forget to try the pancake machine. Press the button and wait about 30 seconds for a hot freshly baked pancake. Push it twice and get two, etc. Enjoy!

Room Tip: Check AARP and AAA for discounts.
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, BC Canada
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 21, 2012

I spent one night at this hotel as I was touring around NB. It was very well appointed and spotlessly clean. I will definitely stay again while in Saint John as the cost to quality ratio cannot be beat. The location may be the only thing lacking but that is a very minor issue.

Room Tip: My wireless internet connection was not always strong.
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  • Stayed March 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villanova, Pennsylvania
Top Contributor
90 reviews 90 reviews
26 hotel reviews
Reviews in 52 cities Reviews in 52 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 14, 2012

We had planned to stay at the Delta, but we had a travel change. This hotel is 3 years old but seems new. Free parking and a $60 lower rate helped. We walked into the downtown square in 10 minutes-- 5 blocks. I should mention--Wonderful staff and a great breakfast.
We had easy access to the reversing falls (overrated) and the highway.

Room Tip: Ask for a city view.
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moncton, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 7, 2012

I stayed at this hotel back in May. We were going to see Cirque Du Soleil. Harbour station was right across the street. The room was so big and so clean. The front desk staff was so knowledgeable and helpful. The Continental breakfast was giant. Everything you can imagine. Felt like being in a restaurant. The public washrooms off of the Front desk were immaculate. I have never seen such a clean bathroom. Everything about this hotel just blew my mind. There is no pool, but it didnt matter. I think this should be a 5 star. the room was only 100$ for the night. I have stayed at the Hyatt in Phlly which was a 4 star and this hotel was even better. If you ever have the chance to stay here please do. You will not be dissapointed.

Room Tip: No Tip needed. I got a room with 2 beds so I could have more room, and there was even extra room. I...
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau Saint John

Address: 369 Rockland Road, Saint John, New Brunswick E2K 3W3, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Saint John
#1 Family Hotel in Saint John
#1 Business Hotel in Saint John
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chateau Saint John 3*
Number of rooms: 112
Official Description (provided by the hotel):
Whether you're travelling for business or pleasure, we are confident you'll agree that Chateau Saint John - Hotel & Suites exceeds the standard of excellence in Atlantic Canada. We are conveniently located downtown Saint John, N.B. (Exit 123) and across from the Harbour Station arena. Designed with travellers in mind, Chateau Saint John - Hotel & Suites has raised the bar on quality, service and comfort. Situated only minutes from the famous Reversing Falls and City Market, the hotel pays tribute to Saint John's long and illustrious history (oldest incorporated city in Canada), through its unique decor. Combining the essence of yesterday with the technology of today. Chateau Saint John delivers an unforgettable experience and ambiance. Chateau Saint John - Hotel & Suites wants every guest to feel like he or she is our most important guest. No effort will be spared by our friendly and helpful staff to ensure all your needs and expectations are exceeded. Make your next visit to Saint John unforgettable! ... more   less 
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Also Known As:
Chateau Saint John Hotel Saint John
Chateau Saint John New Brunswick

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