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“All around good visit.” 3 of 5 stars
Review of BEST WESTERN PLUS Saint John Hotel & Suites

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BEST WESTERN PLUS Saint John Hotel & Suites
2.5 of 5 Hotel   |   55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada   |  
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Ranked #5 of 20 Hotels in Saint John
Moncton, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“All around good visit.”
3 of 5 stars Reviewed February 7, 2014

Location is great, easy access to both shopping and uptown. Room was clean and comfortable. Pool was warm and clean. Service was professional.

Breakfast was just OK, but considering it's included, it was acceptable.

Stayed February 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review, February 11, 2014
Thank you so much for your review Lisa, I really appreciate you taking the time to do so! I'm glad to hear that you enjoyed your stay with us at our hotel. We are in a great location, close to shopping and uptown as you have mentioned. We hope to see you again the next time you're in Saint John!
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197 reviews from our community

Traveler rating
    82
    88
    19
    5
    3
See reviews for
48
64
24
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Fredericton, Canada
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 18, 2014

This hotel is yet another outstanding Best Western. Outside of the main area of St John, the hotel is within striking distance of many activities and amenities. Although the pool was being refurbished it looked nice (it will be nice for the next guests for sure). The staff are outstandingly helpful and seem to take a personal interest in their guests having a good stay. The wifi was pretty good, and so was the breakfast. The gym is a treadmill, bike and elliptical machine with a multi gym machine, so pretty small but gets the job somewhat done. All in all this was a great stay and we would stay here again if we happen back this way.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review, January 20, 2014
Thank you so much for your amazing review! I'm extremely happy to hear all of this wonderuful feedback that you wrote about our hotel. I'm also glad that you found our staff caring and our amenities enjoyable during your stay, even with our pool closed during your stay. We would love for you to stay with us again on your next visit to Saint John!
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Top Contributor
139 reviews 139 reviews
32 hotel reviews
Reviews in 34 cities Reviews in 34 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 26, 2013

A repeat visit to see family and friends.
Clean, comfortable rooms and friendly staff.
Property seemed to be near full, I guess we are not the only ones who feel it is a good place to stay.
Breakfast good, we'll see you again.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review, January 6, 2014
Thank you so much for your second review of our hotel, I really appreciate you taking the time to do so! I'm glad to hear that you enjoyed your first stay with us so much, that you just had to come back! We can't wait to see you on your next visit to Saint John.
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St. Stephen,N.B., Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2013

Newer hotel located near all major shopping. Excellent restaurants in the area. Nice clean rooms, very comfortable beds with lots of room. Breakfast is included, but leaves a lot to be desired. Scrambled eggs and spicy sausages, good coffee, very limited fruit,overall enough to start the day.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review, January 6, 2014
I wanted to start by thanking you for taking the time to leave us a review on Tripadvisor! I'm very pleased to hear that you enjoyed your stay with us at our hotel. We strive to ensure a comfortable and enjoyable stay for our guests, and I'm glad that you were able to experience that with us. We hope to see you again on your next visit to Saint John!
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Saint John, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2013

Real nice place to stay. Worker are polite and nice. For a good price wonderfull service. Best Western for best service. If you need a place you can trust and you know the money you spend worth it. Bravo!

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review, December 20, 2013
Annie, thank you so much for your great feedback! I'm glad to hear that you enjoyed the service that we were able to provide for you. We really enjoyed having you at our hotel for your extended stay, and best of wishes go out to you in the New Year!
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Canton, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 19, 2013

The Best Western Plus was clean, comfortable, and convenient but nothing exciting. The room was nice and new with really good beds, and a comfy chair plus a desk and fridge hidden in a nice cabinet. There was a "Boil Water" advisory on when we were there (no fault of the hotel - it was for most of the city) but they didn't put any bottled water in the rooms which would have been a nice touch. There was a sign in the elevator but the elevator was out of service for most of our stay. When I asked at the front desk for some water, though, the staff person was very helpful. They could use some more blankets in the rooms and some pillows that aren't as high as the ones there - they were comfy but hard to sleep on.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review, December 20, 2013
I wanted to start off by thanking you for your great review on TripAdvisor! Your feedback is invaluable to us, and helps us in more ways than you think. I'm glad to hear that you found our hotel convenient and comfortable, and that our Front Desk staff were able to help you during Saint John's boil order. Your suggestions about bottled water, blankets and pillows are very much appreciated and will be used for the hotels ongoing growth and development. Again, thank you for your great feedback and we hope to see you again on your next visit to Saint John!
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saint john, Canada
1 review
4 of 5 stars Reviewed December 15, 2013

booked a nite away as a B-day gift for my hubby . We had a great time in Saint John. Our kids are grown and now we can date again that involves travel. Being married for 32 years has many perks. It helps that my husband is still hot. We go away monthly now.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review, December 19, 2013
I wanted to start by thanking you for leaving us a review on TripAdvisor. I'm glad to hear that you and your husband enjoyed your stay with us on his birthday, very exciting! It's great to hear that your kids are all grown up now, and that you and your husband can travel once again, you're very lucky! Hopefully we will see you and your husband again on your next stay in Saint John.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Saint John Hotel & Suites

Address: 55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Saint John
#3 Business Hotel in Saint John
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Saint John Hotel & Suites 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Saint John Hotel & Suites! This beautiful, new hotel is within convenient walking distance to shopping, restaurants & a movie theatre, and has 77 rooms to choose from, including whirlpool rooms and suites. Guests will enjoy complimentary hot breakfast, parking and Wi-Fi, as well as a mini-fridge and 42" LED TVs in all rooms. Facilities include an indoor heated pool, fitness centre, a 24hr business centre and 3 meeting rooms. Earn airline miles or points towards free stays by enrolling in BW Rewards for free! ... more   less 
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Also Known As:
Best Western Plus Saint John Hotel And Suites
Best Western Plus Saint John Hotel Saint John
Best Western Saint John
Saint John Best Western
BEST WESTERN PLUS Saint John Hotel & Suites New Brunswick

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