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“A memorable night” 5 of 5 stars
Review of Delta Beausejour

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Delta Beausejour
3.5 of 5 Hotel   |   750 Main Street, Moncton, New Brunswick E1C 1E6, Canada   |  
Hotel amenities
Ranked #3 of 28 hotels in Moncton
GreenLeadersBronze level
New Zealand
Top Contributor
83 reviews 83 reviews
27 hotel reviews
Reviews in 47 cities Reviews in 47 cities
36 helpful votes 36 helpful votes
“A memorable night”
5 of 5 stars Reviewed August 5, 2012

We arrived at the Delta jet lagged and needing a really good sleep. We had not pre booked as we had hoped to make it all the way to Halifax. We were greeted by Mark at the checkin. We could not have found anyone more welcoming and professional. He anticipated our every need from recommending a quality restaurant (that didn't give us fry's with every meal) to the need of a quiet room away from the "crowds" that were in town for the weekend sporting event. Thank you Mark. Our room had a wonderful bed the best pillows ever! and the linen was of very good quality, plentiful towels and even coat hangers in the wardrobe that didn't treat you like a potential thief-if you know what I mean-the bathroom toiletries were also very nice quality. We dined in house on Mark's recommendation and that was a delight. The Windjammer restaurant is truely world class and I shall revue it seperatetly as it deserves . The hotel has a wonderful indoor pool area with a water slide and a gym. Finally the hotel was very quiet which is important to u
when trying to sleep. The Delta was all in all a total surprise and would not be out of place in any major city. Christine also made our checkout easy and pleasureable by willing to go that extra mile by refilling our water bottles with filtered water, it was appreciated. Oh yes, very good buffet breakfast is offered in the morning. Great value!

Room Tip: Please note i have reviewed the Spa as average. I have only done this as the programme is not allowi...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc D, Rooms Division Manager at Delta Beausejour, responded to this review, August 14, 2012
We are delighted to read your comments and to learn how happy you were with your stay at our hotel. The Delta Beauséjour was chosen as the best Delta hotel in the country twice within the past three years and we are very proud of our service and accommodations.

Thank you for taking the time to share your thoughts and to specifically mention the warm welcome and Christine's special touch at checkout. We look forward to having you back
again in the near future.

Best regards,
Marc
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387 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Toronto, Canada
Top Contributor
51 reviews 51 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 3, 2012

One of the better Delta's in the chain. Rooms and beds are very comfortable and clean. Service is great. Very well located and walking distance to a lot of good restaurants. You will not be disappointed in the value for your money.

Stayed June 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc D, Rooms Division Manager at Delta Beausejour, responded to this review, August 13, 2012
We are very happy to learn that you enjoyed the service and accommodations during your stay with us, as well as our convenient location in the heart of downtown Moncton. We look forward to welcoming you back.
Best regards,
Marc Dionne
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Edmundston
1 review
5 of 5 stars Reviewed August 2, 2012

Being greated well at a hotel is the first step in enjoying your visit. The Delta Beauséjour ticked all the boxes. Rooms were awesome, the breakfast at the restaurant was amazing and the water slide and pool area was awesome. Overall an excellent stay

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc D, Rooms Division Manager at Delta Beausejour, responded to this review, August 13, 2012
We are very happy to learn that you had such an excellent stay with us and that you enjoyed the service, the accommodations, the restaurant and the pool/waterslide facilities.
We look forward to welcoming you back in the near future. .
Best regards,
Marc Dionne
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Fredericton, Canada
1 review
3 of 5 stars Reviewed July 30, 2012

We chose the Delta Beausejour for its salt water pool and great waterslide for our family vacation. We booked online through reservations on the Delta website, and made a few special requests (far from elevator [less noise], feather pillows, high floor) and also noted that we would be checking in late (around 10pm) as we were travelling that day. We booked a Premier room for the extras, and when we arrived around 9pm, we were told that there had been “clerical errors” and the Premier rooms were overbooked. We were put into a Delta room (standard room) with none of the extras we had asked for, and extremely close to the elevator. We could hear the elevator and asked for a new room. We were given another Delta room one floor up and a tiny bit further from the elevators. They were still unable to provide any of the extras we had requested. When my husband went back down to the reservation desk to see what could be done, the front desk agent didn’t seem to want to do much to help us. My husband had to ASK if it would be possible to move us into a Premier room for our second night stay, which was finally accommodated. The front desk agent did offer us a complementary upgrade for our next stay, but we will not be back. From the second we stepped foot into the hotel our entire vacation was ruined and it left a very sour taste in our mouth for the rest of our vacation. If you’re going to offer a variety of rooms, please do not OVERBOOK them. It left us all feeling very disappointed, and was frustrating considering we made a reservation a week in advance and were still not offered what we asked for/booked. One highlight, however, was the service we received at the breakfast buffet. Our server was excellent and the food was delicious. Also, our kids very much enjoyed the pool and waterslide. This being said however, we will NOT stay at the Delta Beausejour again until they can assure us that what we book is what we will receive.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc D, Rooms Division Manager at Delta Beausejour, responded to this review, August 13, 2012
I am extremely sorry to learn of your disappointing visit to our hotel. I sincerely apologize for not having a Premier room ready for your arrival, as you had requested when making your reservations. I hope you will give us the opportunity to have you back to enjoy all the upgraded amenities you expected when you made your reservations. I would appreciate having a personal call with you to make arrangements for your next visit, please contact me at mdionne@deltahotels.com . I look forward to speaking with you personally.
Best regards,
Marc Dionne
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Vancouver, Canada
Top Contributor
55 reviews 55 reviews
11 hotel reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 29, 2012

Very friendly helpful staff, good location, easy walk to everything. Avoid over priced and over rated Windjammer restaurant. No flat screen t v. Larger than expected hotel for Moncton. Full facilities and free wifi.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc D, Rooms Division Manager at Delta Beausejour, responded to this review, August 13, 2012
We appreciate your comments about your recent stay, and we are happy to learn that you enjoyed your visit with us. We are currently updating 100 rooms with flat screen TV's, and all rooms in our hotel are now equipped with flat screens. We hope to have the opportunity of welcoming you back to the Delta Beauséjour.
Best regards,
Marc Dionne
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Windsor, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 27, 2012

Had a great night stay at the Delta, while passing through Moncton! The staff were super friendly and helpful and the rooms were clean. The rooms were a little dark and didn't have amenities like mini-fridges, etc. not to mention they were a little cramped...

The location was the best part, being right downtown and close to pretty much anything.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc D, Marc Dionne at Delta Beausejour, responded to this review, August 13, 2012
Thank you for your comments regarding your recent stay. We are very happy to learn that you enjoyed your visit and the convenience of our downtown location. Mini-fridges are available in the cabinets in all of our guest rooms. We do apologize for any inconvenience if the fridge was missing from your guest room, and we are checking to ensure that all of the fridges are in place our rooms. We hope to have the opportunity to welcome you back to the hotel.
Best regards,
Marc Dionne
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Halifax, Canada
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 24, 2012

This is a follow up to our previous review of the Delta Beasejour. After our first stay, we were dissatisfied. The Manager Marc Dionne, offered us another complimentary stay. We accepted, and were very pleased with our stay. It was a totally different experience. The staff were very pleasant and were eager to make us feel welcome and well taken care of. The room was perfect, very very clean, and comfortable. The restaurant was perfect as well, we ordered what we wanted from the menu, and the food was top notch. (hopefully next march break they will think about the food choices a little better). The water slide was the highlight. The kids really enjoyed it. We will always stay at the Delta Beausejour when we go to Moncton, and we would choose to stay there over Crystal Palace, The waterslide is worth it. The staff, experience, room, restaurant, location is perfect. We will now always recommend the Delta to friends.

Thank you Marc for allowing us to experience this again, and having such a positive experience. My feeling is that you should always give a second chance, things can go wrong at the very best of hotels and restaurants, and this is what happened. here. 10 out of 10!!!

Room Tip: Ask for room with new carpet.
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc D, General Manager at Delta Beausejour, responded to this review, July 27, 2012
We are very pleased that you gave us an opportunity to show that the Delta Beauséjour is the perfect choice in Moncton! We will certainly take your comments regarding the March Break menu to heart when we are considering next year's menu.

We appreciate your comments regarding our waterslide. As it is the longest indoor hotel waterslide in the province, it is a very appealing attraction to our visitors who wish to enjoy all the benefits of our facilities.

After such a happy stay with us, we look forward to welcoming you back again soon!
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Additional Information about Delta Beausejour

Address: 750 Main Street, Moncton, New Brunswick E1C 1E6, Canada
Location: Canada > New Brunswick > Moncton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Moncton
#3 Family Hotel in Moncton
#4 Business Hotel in Moncton
#5 Romantic Hotel in Moncton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Delta Beausejour 3.5*
Official Description (provided by the hotel):
A part of the city's steadily growing skyline, Delta Beauséjour Hotel is located in downtown Moncton, at the geographic center of the Maritimes and nestled in the Petitcodiac River Valley. Premier among Moncton hotels, we are renowned for our cuisine, our conference facilities and our boundless opportunities for family fun .Experience the award-winning cuisine and Four Diamond service of the Windjammer. Our innovative TRIIO Restaurant and Bar promises a vibrant family or business meal, while Le Café answers the everyday need for good food quickly. Enjoy our indoor mineral-water pool and the largest indoor hotel waterslide in New Brunswick. A fun room stocked with the latest gaming consoles and Internet access adds to the entertainment. ... more   less 
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Also Known As:
Delta Beausejour Hotel Moncton
Delta Beausejour Moncton, New Brunswick
Delta Moncton
Hotel Delta Beausejour
Moncton Delta

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