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“Paper thin walls, below average food” 2 of 5 stars
Review of Hotel Casino New Brunswick

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Hotel Casino New Brunswick
3.5 of 5 Hotel   |   21 Casino Drive, Moncton, New Brunswick E1G 0R7, Canada   |  
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Hotel amenities
Ranked #9 of 27 Hotels in Moncton
1 review
“Paper thin walls, below average food”
2 of 5 stars Reviewed August 29, 2013 via mobile

Booked through Expedia. Heard neighbor talking and/or TV all night. At 7 PM, asked for another room, but was told full up. Door between two 111 and 115 could not be sound proofed. No recourse really. Friendly staff and nice casino, but accommodations not good for my wife and myself.

Stayed August 2013, traveled as a couple
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206 reviews from our community

Traveler rating
    102
    60
    23
    15
    6
See reviews for
31
111
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23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Any
English first
Luna Pier
Top Contributor
54 reviews 54 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed August 24, 2013

As we traveled through New Brunswick and eventually Nova Scotia, we spent one night at the New Brunswich Hotel Casino. The room was Ok but really nothing special. It offered a far "too soft" bed and the basic amenities.
We spent some time gambling in the casino and had absolutely no luck. Everyone we spoke with said the same.
We ate at the buffet and found the food mostly inedible. Many items were cold and poorly prepared. In all, this was an unfortunate choce.

Room Tip: Stay in town.
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  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsay, Ontario
Top Contributor
117 reviews 117 reviews
79 hotel reviews
Reviews in 61 cities Reviews in 61 cities
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed August 23, 2013

Stayed one night stay and play for 159.00 received 30 food and 20 slot play. Ate at Buffett for 9.99 each as we signed up for card. The food was okay lots to eat. Played slots and cashed out at 14.00. So we were happy as we do not gamble gamble. The room was very big and clean. Asked for a room high up and in quiet area of hotel and that is what we got. Spent the other 10 on breakfast. We felt was a great deal and since it was Sunday was something different to do. Nice place to stay.

Room Tip: High floor back of hotel facing RV lot
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitby,Ontario
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 19, 2013

We have just returned from 5 nights at Casino NB and was glad to see they finally improved the food service wait times. Last visit the line ups ran through casino now quick line to either get seated n a beeper to be called when ready. Also priority for hotel guest. The food is hit & miss...lobster night was excellent others so so..

My only complaint was the trouble booking stay with my offers...usually s smooth process this trip seemed to be tougher and room downgrade. I guess spoiled from other trips here.

All in all a good experience.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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new hampshire
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 13, 2013

We spent the night here coming back from Nova Scotia. Room was a little pricey but when you stay in the same building as a casino that's usually the way. Very small casino but we had a lot of fun. The room was huge!!! Had a coffee maker w/quite a few choices for coffee, mini fridge etc...The bed in this room was one of the most comfortable beds ever!!! Staff were very friendly. Easy to get to from the highway.

Room Tip: The rooms were huge, we were next to the elevator and didn't hear any noise in the hallways.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harvey Station
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 9, 2013

Granddaughter and grandparents stayed one night. The pool area is nice and clean!
Great customer service and very friendly employees. When we needed an extra blanket, it was brought to the room ASAP...Definitely stay there again! Would have liked to have eaten breakfast at the buffet but children are not allowed! A cot should not cost extra for a small child...we can understand the additional cost for an adult. If the casino wants families, there should not be a cot charge.

Husband enjoyed the casino with his son who visited as well.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maynard, Massachusetts, United States
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 29, 2013 via mobile

My husband and I recently stayed at this hotel for one night while traveling through the area. Perhaps I have become jaded by the lack of customer service lately but this place was wonderful. From the smile on the face of the front desk clerk to the greetings received by the housekeepers as you pass them in the hall, everyone made us feel like they were happy to see us. The room was huge and quite nice. The bed was super comfy! Didn't use the pool or workout area but both looked clean and in good working order. Am already looking forward to a future visit.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Casino New Brunswick

Address: 21 Casino Drive, Moncton, New Brunswick E1G 0R7, Canada
Phone Number:
Location: Canada > New Brunswick > Moncton
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Moncton
#10 Business Hotel in Moncton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Casino New Brunswick 3.5*
Number of rooms: 126
Official Description (provided by the hotel):
The only one of its kind in the province, Hotel Casino New Brunswick is your spectacular entertainment destination. You’ll find an atmosphere that is a unique mix of friendliness and excitement in a modern entertainment complex. We have taken care of even the smallest details to make your visit the best it can be. Our staff and management are inviting, friendly and will help convey a sense of fun that’s unique to the Maritimes. ... more   less 
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Also Known As:
Hotel Casino New Brunswick Moncton

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