We had a wonderful experience at the Midtown Motel and Suites. We stayed there back in January 2012 while we were in town to see the Canadian Figure Skating Championships. When I planned the trip I was looking for the cheapest way to do everything and this hotel was the cheapest option available. My husband and I aren't too picky about hotels. As long as we have a clean bed to sleep in and the room doesn't reek of cigarette smoke than we're happy. So because this was the cheapest option available we weren't expecting much to begin with. Needless to say we were pleasantly surprised, because I think what we got was worth much more than what we paid. We arrived around 11:00pm because our flight into Moncton didn't land until 10ish. We didn't realize that the office closed at 10, so we were a little nervous when we got to the hotel and realized that no one was around for us to check in with. We rang the bell by the office and the owner/manager (not sure if he owns or manages the place - or both) came down to let us into our room. He was incredibly friendly when we apologized for not realizing that we were going to arrive after the office closed. A few weeks earlier we had called to add an extra day onto our trip and from our phone number he realized we were coming in from the states, so when we didn't show up before 10:00, he told us that he had just assumed our flight was getting in pretty late, so it was no problem that we hadn't forewarned him that would be be late.
He opened the office to run our credit card and he asked us if we wanted to upgrade our room. We said no - we still just wanted the cheapest option, but he ended up upgrading us for free. We had a room reserved in the main building initially, but he upgraded us to the king bed suite in the house in front of the main building. I'm pretty sure we were the only people who were in that entire building which was nice. The room had a living room area, small kitchen with plates and utensils and a small breakfast nook. He walked us to our room, showed us how to work the TV and then gave us some tips on the town. He pointed out where the grocery store was and suggested a local diner for breakfast. Honestly, for it being so late at night, I think this went above and beyond what any other hotel would have done. I've never been walked to my room before and then given tips on where to go in town. It was also pretty icy outside, so after he made sure that we didn't slip as we were walking up the steps into the building, he came back with salt to put on the ice so we wouldn't slip in the morning.
The room itself was very clean, and we ran into the maid one day as we were getting ready to leave. She was also very, very friendly and gave us some suggestions on things to do and see in town.
Overall, we thoroughly enjoyed our stay at the Midtown Motel and if we ever go back to Moncton, we will definitely stay here again. I read somewhere that Moncton was voted the friendliest city in Canada a few years ago and based on our experience here, I can definitely believe that!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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following your stay at Midtownmotel & Suites.
I am very pleased to read about the great experience you had in our
hotel. We are constantly looking at ways to improve and deliver
quality service to our customers and comments such as yours go a long
way when we share them with our employees. Our goal is to provide
clean, comfortable rooms for the best price in town.
Once again, thank-you for your feedback and I hope you return in the
near future. If there is anything I can do to make your stay even more
enjoyable, please let me know.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.