We booked with a group two months in advance and a week before the park called to try to change our site on us and seemed confused by where our friends were reserved. They kept us at the site and said it was fine.
We arrived to check in and it was complete chaos with multiple sites double and triple booked including ours. They had people set up in the parking lot and we were placed in front of someones seasonal lot. They moved us around the second night to a smaller site away from our group and had also been reserved by someone else. We were told it was a problem with their online bookings but I don't believe it is being handled correctly and one staff said it was going to be like this until August. We have also heard the organization last year was just as bad.
We tried not to let this ruin our nice weekend and made the best out of it. The pool area and sites in the old part are amazing and very clean and new and we really enjoyed it with our two small children. The bike trail is right there and follows the river and we had a great time biking down to the Fredericton Market on Saturday morning.
The staff were accommodating and tried their best but it definitely felt that the mayhem and upset visitors were a way of life. Great park but buyer beware!
- Also Known As:
- Hartt Island RV Resort & Campground Fredericton, New Brunswick