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“Fredericton Inn is good” 4 of 5 stars
Review of Fredericton Inn

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Fredericton Inn
3.0 of 5 Hotel   |   1315 Regent Street, Fredericton, New Brunswick E3C 1A1, Canada   |  
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25% off room rate
Ranked #6 of 19 Hotels in Fredericton
Quebec City, Canada
1 review
“Fredericton Inn is good”
4 of 5 stars Reviewed September 18, 2013

We stay on night there. One stop on the road.
The room was very quiet and comfortable.
The spa and pool are not accessible for my mother. She has a lot of difficulties to walk.
It's near of principal road and shopping center.

Room Tip: the breakfast was not include in our reservation. The pool was not accessible because a lot of teen...
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwaite, Owner at Fredericton Inn, responded to this review, September 19, 2013
Dear Lalyan,

Thank you for staying with us and for your kind review of our property. We appreciate all of our guests and we look forward to having you stay with us again in the future.

Regards,

John W. Waite
Owner/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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257 reviews from our community

Traveler rating
    78
    97
    44
    23
    15
See reviews for
57
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68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • Any
English first
Montreal, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 15, 2013

We arrived and because of my husbands needs we asked for a drive up room. Got in and settled - we both needed a rest after a hard drive through the rain and wind. The door coming into the hall way (right beside our room) was not working properly - banged everytime someone came through it. We went to the desk - they appeared to be aware and offered to move us to another room. This was a longer walk for my husband and not that easy for him but again got settled in. Ordered something into the room for dinner as it was pouring rain. Later we discovered the toilet was not flushing properly and at 10:00 p.m. the light in the bathroom went out. Called front desk they sent someone right away - toilet got fixed but the light couldn't be fixed. So my husband went to the van and brought in a large flashlight so we would have a little light in the bathroom. The did offer to move us again but three moves in one night and I was already in bed - no thanks. Next morning when I checked out they asked how the stay was - I ran through the events of the prior evening and she (the clerk on the desk) called the manager right away. He came and I told him our story and he apologised over and over and bottom line was a considerable discount off our bill. That I appreciated.

Room Tip: Stay away from the rooms beside the entrance doors coming in from outside.
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwaite, Owner at Fredericton Inn, responded to this review, September 19, 2013
Dear Larry C,

First of all, I would like to thank you for staying with us on your trip. I apologize for the inconveniences you experienced here at the Inn.

I have brought your concerns to the Head Supervisors of both Housekeeping and Maintenance and we have developed an action plan for a more thorough site inspection of our property.

I am pleased we turned this situation around on Check Out and proud of Mr. Brewer's (Front Desk Manager) customer service and ability to create a pleasant ending to your stay,

We appreciate our clients giving us feedback on our Inn so we can improve our product for all.

Wishing you safe travel,

John W. Waite
Owner/General Manager
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Thornbury, Canada
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 3, 2013

Stayed at this inn after arriving at 1am into Fredericton. King size room was extremely large and clean but was dated in its furniture, bedding and bathroom fixtures. Also room was suppose to be non-smoking but smelled of stale smoke. Not too sure if it was because the room had not been used in a while, it was at the far end of the hotel but there were people in rooms all around us so Ii am not too sure why the room smelled. Front desk was friendly, kept my son's suit at the front desk for 3 days when we realized that he had forgot it after we had arrived in Moncton. Did not eat at the Inn but went into the restaurant for a cup of coffee to go and was given one no-charge - liked that.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwaite, Owner at Fredericton Inn, responded to this review, September 5, 2013
Dear travellingfamily5,

We appreciate you taking the time to comment on our property. I assure you we are 100% smoke free. We do our best here at the Inn to enforce these policies, unfortunately when a guest smokes in our washrooms it can be spread through the ventilation systems.

We do have signs in all of our units indicating the cost of breaking our hotel smoking policy and we reinforce these charges.

Our Maintenance staff is on continuous rotations to update and maintain the quality of our furniture and your concerns have been brought to their attention.

Thank you for your review and we look forward to serving you again.

Safe Travels,

John W. Waite
Owner/General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. John's, Canada
1 review
5 of 5 stars Reviewed September 1, 2013

My daughter and I stayed here while in Fredericton, NB for a family wedding. The staff were fabulous, very friendly!! The rooms were very clean and comfortable, room service very efficient and fast. Location is great - Regent Mall is across the parking lot. This was very convenient, as we didn't have a car. My daughter loved that there was H&M in the mall. If I find myself back in Fredericton, I will definitely stay here again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwaite, Owner at Fredericton Inn, responded to this review, September 5, 2013
Dear Westcott2007,

Thank you for your kind comments in regards to our property and our staff here at the Inn. We are fortunate to be located next to our communities largest shopping center, we feel we have the largest gift shop of any hotel in the city!

We look forward to serving you again in the future.

Safe Travels,

John W. Waite
Owner/General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brantford, Ontario
1 review
5 of 5 stars Reviewed August 20, 2013

My husband and I were travelling from Ontario to the East Coast. After leaving Quebec City we chose to stop in Fredericton to break up our trip, rest and recover from travel fatigue. The Inn was great...friendly and helpful staff, very clean. Our room was beautiful, great bed with those yummy fat pillows and bolster so you could sit up to watch T.V. and be comfy. Free WiFi, a table and chairs for our laptops. Great stay!!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwaite, Owner at Fredericton Inn, responded to this review, August 21, 2013
Dear Tom & Denise D,

Thank you for writing a review of our property. I am very pleased that our team created an enjoyable stay for you.

Being an independent hotel, it is very important that we can create a comfortable environment to compete in such a competitive marketplace. All of our staff here at the Inn feel that we build our business one customer at a time and I believe each of them strive for excellence in our ability to serve our customers.

We look forward to serving you again and wish you safe travels.

John W. Waite
Owner/General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dieppe
2 reviews
5 of 5 stars Reviewed August 7, 2013

Darryl provided us with an amazing room and his service was excellent! The view in the tower section (second floor) was spectacular. Truly enjoyed every part of our mini vacation! Thanks for everything. We will be back and will recommend Darryl and the Fredericton Inn to all our family and friends.

Ruth and Joe

Room Tip: Ask for a room in the Tower!
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwaite, Owner at Fredericton Inn, responded to this review, August 21, 2013
Dear Christine S,

Thank you for the excellent review of our property. Mr. Brewer (Darrell) is a long term employee of the Inn (over 15 years) and people such as him have given our family business an opportunity to grow.

It is an honor to be your property of choice while visiting Fredericton and we look forward to your next stay.

Safe Travels,

John W. Waite
Owner/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quebec City, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 6, 2013 via mobile

Good situation , a lot of shops around. Price same than motel beside. Good price for good quality! The frontdesck guy is very nice and give goods advices for tourism here. Je recommande à tous pour ce prix

Stayed August 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwaite, Owner at Fredericton Inn, responded to this review, August 21, 2013
Dear Hiqisolara,

Thank you for your excellent review of our property. Being an independently owned family business we feel we offer good value at a good price. With our continuous efforts to refurbish and update the Inn, we are becoming even more able to compete against larger chains in our community.

Your recommendation of the Fredericton Inn is very much appreciated and we look forward to seeing you again.

Thank you,

John W. Waite
Owner/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fredericton Inn

Address: 1315 Regent Street, Fredericton, New Brunswick E3C 1A1, Canada
Phone Number:
Location: Canada > New Brunswick > Fredericton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Fredericton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fredericton Inn 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Fredericton Hotel Fredericton
Fredericton Inn New Brunswick

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