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“OMG Stay Here” 5 of 5 stars
Review of Hampton Inn by Hilton Winnipeg Airport/Polo Park

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Hampton Inn by Hilton Winnipeg Airport/Polo Park
2.5 of 5 Hotel   |   730 Berry Street, Winnipeg, Manitoba R3H 0S6, Canada (St. James Industrial)   |  
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Park, Stay, and Go
Ranked #2 of 64 Hotels in Winnipeg
Highland Park, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“OMG Stay Here”
5 of 5 stars Reviewed January 21, 2014

I am checking out of this hotel today, and even though it is MINUS 11 F the courteous staff at this hotel make me want to stay in Winnipeg longer! The front desk staff is so friendly, the Sales Manager Charlotte is so accommodating, the shuttle driver a pleasure! The rooms are modern and clean. All hotels should endeavor to be like this one!

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy Z, General Manager at Hampton Inn by Hilton Winnipeg Airport/Polo Park, responded to this review, January 29, 2014
Dear Guest,
Thank you very much for your enthusiasm, and your decision to stay with us.
Charlotte and Rob (the shuttle driver) will be happy to hear about your kind words. Our till will always keep up the hard work to make sure every single guest feels this way.
See you soon, and hope you have a safe trip home,

Best Regards

Andy Zhao
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301 reviews from our community

Traveler rating
    209
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    12
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Sioux Lookout, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 21, 2014

First time staying at the Hampton hotel Winnipeg and was very impressed until we were disturbed by the crying baby next door. I would have thought a hotel of this quality would be more soundproof. When I reported the problem at check out nothing was done to try to make me happy. I was unaware of the Hampton Inn 100% guarantee.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy Z, General Manager at Hampton Inn by Hilton Winnipeg Airport/Polo Park, responded to this review, January 29, 2014
Dear Guest,

Thank you very much for choosing the Hampton Inn by Hilton Winnipeg Airport,

I am very sorry to hear that you have had an issue with noise during your stay. I will definitely be looking into your particular room as I understand that we have great insulation between the rooms.

Also as a Hampton Brand we stand behind out 100% satisfaction guarantee, would you please kindly send your confirmation number, and first and last name to me at: andy.zhao@hilton.com and I will follow up from there.

Best Regards,

Andy Zhao
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Winkler, Canada
1 review
5 of 5 stars Reviewed January 20, 2014

The place was clean, tidy, and in mint condition. The staff were quick and friendly and super helpful. The pillows were harder than I'd prefer but I'd go back for sure. The free parking during our trip away was also an added bonus.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy Z, General Manager at Hampton Inn by Hilton Winnipeg Airport/Polo Park, responded to this review, January 29, 2014
Dear Guest,
Thank you very much for your compliments towards our cleanliness and hotel staff. We do have two kinds of pillows in every guest room, firm and feather. From the sounds of it, the feather pillow would be a better choice for you. The next time you are booking with us, let us know and we will make sure to have only the softer pillows in your room.

Thank you again, and see you soon.

Best regards,

Andy Zhao
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Mississauga, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2014

I am always amazed that the Hampton group is very consistent in making sure that the people they hire understand the importance of service. I cannot recall a time that I was disappointed by the service and the consistency both from the front desk to the people in the background, those in housekeeping. (I do try to make it a point to at least say "hi" and "thank you" to them and I am not surprise that they respond back in a pleasant way.)

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy Z, General Manager at Hampton Inn by Hilton Winnipeg Airport/Polo Park, responded to this review, January 19, 2014
Dear Guest,
Thank you very much for your loyalty and confidence in the Hampton Brand.
Our team’s goal is to exceed in guest services, by going out of our way to meet our guest’s needs and by displaying our Hamptonality. At the same time, we like to meet the Hampton Standard.
From our heart, we will always try our best to make our guests feel our hotel is their home away from home.
See you next time, and best regards,
Andy Zhao
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Brandon, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2014

Our small family of 2 adults and son, 6 years old, love this hotel! We always use the hot tub/pool and have a lovely breakfast here as well!! We will definitely be back!! My husband had to work in Winnipeg and my son and I went shopping and hung out at the pool! We love the King size bed with pull out couch for our son! The Pull out couch is very large and our son loves it!!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy Z, General Manager at Hampton Inn by Hilton Winnipeg Airport/Polo Park, responded to this review, January 19, 2014
Dear Guest,
It is great to hear that your little one has enjoyed our warm salt water pool, as well as the fresh waffle maker that is available to use during our Hot Buffet breakfast hours. The pull out couches offered in our King Sofa rooms and Suites are not the small standard pull out couches, and it is nice to know they are just as enjoyable as a regular bed.
Our hotel is not only the best choice for corporate travelers, but also for leisure seekers, being only five minutes from Winnipeg’s major shopping centre, and ten minutes from the Assiniboine Park Zoo.
Thank you very much and see you soon,
Andy Zhao
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Minneapolis, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2014

First Class Hotel and Great Staff. Brand New Facility! Spotless! Great Linens and pillows. Excellent Breakfast and Work out Center. Very quiet accommodations too! I have stayed here several times and the service is always excellent!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy Z, General Manager at Hampton Inn by Hilton Winnipeg Airport/Polo Park, responded to this review, January 19, 2014
Dear guest

I appreciate that you take you time to write your feedback.
As one of the newest hotels, we will definitely keep our Hampton Standard and high guest satisfaction even one day we are the not the newest any more.
Thank you so much

Best regards

Andy Zhao
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Winkler
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 10, 2014

This is by far the nicest cleanest hotel in Winnipeg. I have stayed here 3 times now and it is great. I have stayed in all the top hotels in Winnipeg, Fairmont, Sheraton Four Points, Clarion, Delta, Hilton, Crowne Plaza, Fairfield, Fort Garry. This Hampton is my first choice by far. You don't have valet parking or a bellman with a suit on but who cares. The breakfast has a wide variety and the area is clean and very well attended by staff. The rooms are very quiet for a hotel so close to the airport. Rooms are spacious and plenty of covers and pillows to sleep with. A microwave and fridge in the rooms would be a big help. At this point in time this place is new, bright and clean, I hope it stays this way as I would pay a premium for a clean well organized hotel. Winnipeg is known for some pretty shabby clientele in its hotels but right now this one is a pleasure.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy Z, General Manager at Hampton Inn by Hilton Winnipeg Airport/Polo Park, responded to this review, January 19, 2014
Dear Guest,
Receiving a compliment from such an experienced traveler like yourself, gives us great encouragement for our whole team here at the Hampton. I will be passing on your message to our housekeeping department.

In regards to the microwave and fridge, we agree that these amenities would be helpful in our standard rooms, and have decided to add 50 more fridges into our rooms this year.

Best Regards,
Andy Zhao
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn by Hilton Winnipeg Airport/Polo Park

Address: 730 Berry Street, Winnipeg, Manitoba R3H 0S6, Canada
Phone Number:
Location: Canada > Manitoba > Winnipeg > St. James Industrial
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Winnipeg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn by Hilton Winnipeg Airport/Polo Park 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
Just two minutes' drive from James Richardson International Airport, the Hampton Inn by Hilton Winnipeg Airport hotel is surrounded by Fortune 500 companies and offers easy access to downtown Winnipeg. Stay at this hotel if you are traveling on business or to explore the city. Start your day with Hampton's free hot breakfast. If you're in a rush – simply grab a free Hampton On the Run® Breakfast Bag, available Monday to Friday, for a quick healthy meal to go. Work in the 24-hour business center featuring an array of helpful services and equipment. Let our friendly Hampton team members help plan events and meetings in Winnipeg in our 1,670 sq. ft. of meeting space. Reinvigorate with a workout in the fitness center or swim a few laps of the indoor saltwater pool. ... more   less 
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Also Known As:
Hampton Inn By Hilton Winnipeg Airport/Polo Park Manitoba

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