I was really looking forward to the Beechmount after reading the reviews online - we thought we had found the perfect spot for my family to stay while we were attending a wedding.
There are a few positives I'll mention before I get to the stuff that disappointed everyone in our group.
Pros: The breakfasts are great - freshly baked muffins and breads, great fruit salads, amazing omlettes, pancakes and french toast. The house is quite nice and you can tell it's been well cared for, the grounds are beautiful and a testiment to the owner's gardening skills. The beds were quite comfortable and the neighborhood was quiet, with large, well manicured properties to take in on our walks.
Cons: We did not feel welcome in this home - in fact we were often made to feel like we were an inconvenience to the owners. When we contacted this property about getting 3 rooms were were told we would be the only guests and would have the run of the house. We were told the sitting rooms on each floor would be for our use, and that my parents, who had the entire 3rd floor suite would also have use of the 2nd floor bathroom as the 3rd floor bathroom does not have a shower - just a cast iron tub, a hose and no shower curtain. When we got there we discovered that there was another guest in the house too. This wasn't a big deal to us, the gentleman was quite nice and we understood that if the owners had an opportunity to sell another room they should do so. What they didn't tell us though was that that this meant the bathroom that we were told we could use on the 2nd floor was now to be exclusively used by the new guest. Without knowing this my aunt took a shower in it - there were 7 of us getting ready for a pre-wedding event. The owner came to my door and informed me quite harshly that the bathroom was NOT for our use, it belonged to someone else, and she should vacate immediately. I apologized for the inconvenience and told her I'd make my family aware. There were no apologies offered by her for misleading us. In fact, even though I said I'd tell my family not to use this bathroom she still felt the need to write a terse note to us and stuck it on the stairwell.
The owners advertise the pool as a perk to staying at their home, however when we informed the owner we wanted to use it she said to let her know when and she'd take the cover off. I said we were going momentarily, and we were just going to change into bathing suits. My assumption was that she understood she should take the cover off now, however she disappeared. When a few people in my party went to the pool the cover was still on it, so my husband and brother in law rolled it up. Admittedly they did not do a professional job, but it looked fine. My brother-in-law then spent 15 minutes skimming all of the dead wasps, flies, leaves and dirt from the pool. When Christine saw us in the pool she came out and was very irate that we uncovered the pool without her. She then unrolls the cover (on top of my husband, whom she didn't even let get out of the pool) so she could straighten it out and re-roll it. We waited for her to finish and leave, but she stayed behind, muttering and hostile towards us. She eventually decided to vacuum the pool which ended our fun altogether, so we went back to our rooms. The extra guest who had been on the 2nd floor with us left, so we were pleased to have the floor to ourselves again. On Sunday evening we came back to the B&B around 1am after a wedding. Four people from our group who were staying on the 2nd floor went into the sitting room to watch television and unwind after the event. We were not loud, as we did not want to disturb our family on the 3rd floor. Shortly after we sat down Christine came out of a room on the 2nd floor and tersely told us that they were trying to sleep and we needed to keep it down. They had moved into a bedroom on the 2nd floor, unbeknownst to us, so the noise we were making in the sitting room with the TV on had woken them up. Had they told us they planned on moving up to our floor we would have closed the door to the sitting room so not to disturb. We found it a little odd that she could be so angry at us when there would have been no way for us to know that she and her husband had moved upstairs onto our floor. Again - while we were told we'd have free reign on the 2nd and third floors we quickly found out that this was not so. In fact, the next day when we went to watch TV again in the sitting room we discovered that the cable box had been removed, rendering the TV useless. Why couldn't they have just requested we not watch TV during certain times? We felt that removing the cable reciever was completely inappropriate and unprofessional. There were a few other issues throughout the stay as well, where we'd be spoken to kindly one moment, and then the next moment treated as though she felt we were beneath her. Her husband had told my husband that he could use his internet line from his computer, since the wireless access they assured us they had would not work on either of our laptops. When Christine saw my husband in the office using the internet she yelled at him and asked him what he thought he was doing in their office. Even after he explained that he had been granted permission she did not apologize for getting angry with him. Overall at very strange and uncomfortable experience. We really felt like they shouldn't advertise a pool if it's an issue when used (she later admitted she hadn't cleaned it in days, even though I called her one day before arrival to confirm we could used it). They also should not have told us we'd have the run of house since that was clearly not the case. Had they merely given us a few ground rules to follow we would have been happy to do so!! My final complaint is that the towels had a very strong mildew smell, and everyone found that the smell transferred a bit onto their skin when drying off, which normally wouldn't have even been mentioned, but we started to get a bit picky after we felt so unwelcome.
I had hoped to come back from this B&B with a glowing recommendation to others, but I would not advise anyone to stay here given the treatment we recieved.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists