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“Above and Beyond the Expectation” 5 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
3.0 of 5 Hotel   |   635 Pembina Hwy., Winnipeg, Manitoba R3M 2L4, Canada   |  
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Ranked #28 of 63 Hotels in Winnipeg
Winnipeg, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Above and Beyond the Expectation”
5 of 5 stars Reviewed October 31, 2013

Hello,
I am a Diamond member with Choice and stay in several different hotels throughout the year. A simple request on a Tuesday morning turned into a couple of over-the-top acts of kindness by one of the front desk managers. I asked Valerie for a piece of fruit and a yogurt at 6:30am on Tuesday, since I was leaving for work early and going to miss breakfast. She accommodated me and I went on my way. Knowing that I was leaving at the same time all week, she had a brown paper bag waiting for me the next morning with fruit, a muffin, yogurt, butter, and cutlery. Awesome! What a treat! This morning, Halloween, I was greeted with the same, although this time I had a little Halloween candy in my bag. And Valerie mentioned that Wednesday they were out of muffins and she had grabbed one for me from Tim Horton's across the street. Amazing service, indeed. Thank you very much.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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161 reviews from our community

Traveler rating
    79
    50
    16
    11
    5
See reviews for
28
33
32
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Salt Lake City, Utah
Top Contributor
53 reviews 53 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 14, 2013

This hotel has been recently remodeled. I stayed here in May and since then the owners have been remodeling the rooms. One of the surprises of this visit is that the hotel has some great theme rooms. The restaurant on the property is well decorated and serves as the breakfast area. Win City Pub is a great gathering place and the bartenders are awesome. Food from the restaurant is not very good and the service was poor. The hotel is close to a beer store, Papa Johns Pizza and a BBQ restaurant. Good access to all roads. Beds are comfortable and rooms are very clean.

Room Tip: Choose the rooms to the front of the hotel away from the main entrance.
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Spring Island
Top Contributor
51 reviews 51 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed September 24, 2013

We were in Winnipeg for some business and decided on this hotel because of the location. When my sister asked where we were staying she exclaimed "Where?? Are you sure?" Not a good sign! We had though booked on line and were under the impression that we had prepaid...so we stuck with it. Yikes...what a dismal place.
We were supposedly upgraded, because the room designated for us had "plumbing issues"...so we got a suite, right next to the elevator...I mean right next to the elevator, which rumbled up and down all night long. Who comes and goes 80 times between 3 and 6 am?
Sad place...very dowdy decor.

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 20, 2013

We wanted somewhere comfortable, convenient and reasonably priced to sleep while we visited our son in Winnipeg. We were very pleased with our large comfortable room with a huge comfortable bed. Everything clean and working - and Keith at the front desk was exceptionally helpful. Recommended.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ottawa, Canada
1 review
4 of 5 stars Reviewed September 14, 2013

We enjoyed our stay and the staff was very courteous and helpful. We especially enjoyed the 7am breakfasts, and the "cook" was very attentive to the cleanliness and the restocking of the self-serve kitchen. Carol, I believe, was most helpful with the making of the waffles.

We will go there again

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 8, 2013 via mobile

Upon arrival at the hotel the front desk staff was overwhelmed with the phone and a person at the desk however did not take long to service me. Good location and even though it is on a busy street I did not hear too much noise. The room was small but so clean and fresh. My son noticed a Febreze sheet in the air unit which made the room smell fantastic and clean. Had to do laundry and for the service it was expensive had to pay twice to get my clothes dry should be an included service for free if the machines are not new models otherwise guests are left feeling ripped off. Overall very nice hotel and cleanliness could not be beat!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Strathmore, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed August 20, 2013

I was not impressed with the room we stayed in for a 7 night stay with my 5 children. The fridge did not work too well, it was dripping and the freezer compartment was completely iced up on arrival and iced up right away after I thawed it.
The toilet plugged up, the water was yellow and the staff did not seem too surprised about this (as if this happens regularly). Even after running the water much longer than the recommended 10 minutes it was still yellow and a couple of days later it was even worse. None of us wanted a shower with this water. I was not content with the explanation I received for this.
The internet was not reliable and missing for hours in a row and the room (suite) was small and not modern.
The room cleaning staff seemed stressed and was reluctant to stop for a few seconds to help us with our small requests (e.g.. a role of toilet pater or a garbage bag) - they told us that they were on a time limit to clean each room - well it made us miss the smiles and eagerness to help us from other hotels.
There was other little things that were not the best but the breakfast was very good when the main breakfast-lady (I believe her name was Carol) was there. She did a great job and was friendly. It was different on her days off. Missed her smile and attentiveness and the food seemed better when she was there.
I booked a room with kitchenette because of the dietary needs of one of my children and was happy I could prepare my own meals. The kitchenette hat the essential equipment but it was not outstanding.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 635 Pembina Hwy., Winnipeg, Manitoba R3M 2L4, Canada
Phone Number:
Location: Canada > Manitoba > Winnipeg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Best Value Hotel in Winnipeg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn & Suites 3*
Number of rooms: 69
Official Description (provided by the hotel):
Welcome to the completely renovated Quality Inn & Suites Hotel in Winnipeg, Manitoba. We are conveniently located 5 minutes from downtown Winnipeg, in the heart of the Business and Entertainment districts. Whether you are on a business trip, family vacation, or romantic getaway, the Quality Inn and Suites Winnipeg Hotel has the right accommodation for your needs. Our hotel is pleased to offer extended stay Winnipeg accommodations for all of our hotel guest room types including executive style kitchen suites. ... more   less 
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Also Known As:
Quality Hotel Winnipeg
Quality Inn And Suites
Quality Inn Winnipeg
Winnipeg Quality Inn
Quality Inn & Suites Winnipeg, Manitoba

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