I am a Diamond member with Choice and stay in several different hotels throughout the year. A simple request on a Tuesday morning turned into a couple of over-the-top acts of kindness by one of the front desk managers. I asked Valerie for a piece of fruit and a yogurt at 6:30am on Tuesday, since I was leaving for work early and going to miss breakfast. She accommodated me and I went on my way. Knowing that I was leaving at the same time all week, she had a brown paper bag waiting for me the next morning with fruit, a muffin, yogurt, butter, and cutlery. Awesome! What a treat! This morning, Halloween, I was greeted with the same, although this time I had a little Halloween candy in my bag. And Valerie mentioned that Wednesday they were out of muffins and she had grabbed one for me from Tim Horton's across the street. Amazing service, indeed. Thank you very much.
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