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“The front desk staff has always been very helpful and...” 4 of 5 stars
Review of Viscount Gort Hotel Banquet and Conference Centre

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Viscount Gort Hotel Banquet and Conference Centre
3.0 of 5 Hotel   |   1670 Portage Avenue, Winnipeg, Manitoba R3J 0C9, Canada (Formerly Ramada Winnipeg Hotel-Viscount-Gort) (Downtown Winnipeg)   |  
Hotel amenities
Ranked #13 of 63 hotels in Winnipeg
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179 people have reviewed this hotel

Traveler rating
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    10
    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Thompson, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 6, 2013

I was diagnosed with breast cancer almost two years ago. When the staff at the Viscount realized that I was down for medical reasons in 2011, they kindly informed me that they have a special rate for that type of a stay and also provide a free shuttle service to and from the Health Science Center where I usually have to go. With all the expenses travelling back and forth from the North this was very helpful. The food is excellent in the restaurant with reasonable pricing. If you happen to get Mark as your server in the evenings for supper you won't be disappointed. Free shuttle to and from the airport and only a short walk to Polo Park, the largest shopping mall in Winnipeg. I now stay at the Viscount no matter what the occasion for travel may be.

Room Tip: Rooms on the same side as the restaurant are the best and most convenient to everything
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  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this review, March 9, 2013
We appreciate all of you comments about the service you received from the Staff of the Hotel. Our Mission is to ensure that each Guests receives the Professionalism and Courtesy for all of our Staff. Our Complimentary Hotel Shuttle service helps us provide this service to all Guests.
Our Gort Dining Room provides Quality and Price and a Menu which can please any one.
Thank you again for all of your comments about your recent stay here with Us.
We look forward to your next Stay here with Us.

Sincerely,

Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
1 review
5 of 5 stars Reviewed March 4, 2013

Our BNI Manitoba Giver's Gain Awards Gala was at the hotel. It was a beautiful event and the staff and the facility were 100% everything we could have wanted. At every step along the way everyone was extremely obliging and wonderful to work with. The room was beautiful, the food and service were exceptional. Thank you so very much for all you did to make it a wonderful evening for us and our guests.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this review, March 8, 2013
Thank you for providing us such a wonderful TripAdvisor review about your Gala Event.
Our Sales Executives, Banquet Staff and Management will always make every effort to provide Customer Service and Professionalism to all Guests.
We look forward to working with your and your Organization again in the Future.

Sincerely,

Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hong kong
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 20, 2013

I wish I had read some reviews on google review before going to lounge. I should have stayed in and ordered room service rather than have insulting waitress make comments about my choices. And it wasn't just me as I was finishing up, she was complaining to another customer/friend about someone else who had been in there.

Fortunately the front desk staff was very kind and helpful but I still rated low for service.

Room was good for one person/one night.

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this review, February 21, 2013
We appreciate your comments about your recent stay here with us, as well as your experience in our Lounge.
I apoligize for the unprofessionalism you received in the Lounge, as this is not what we would like any Guest to experience nor is it what we pride our Hotel on. I will also address this with our Lounge Manager as well so we can ensure to review this policy with our staff. We will take every measure to ensure that this type of behavior does not happen again..
I will also let our Front Desk Manager know about the wonderful service you received from the Front Desk Agents.
Thank you again for your comments as it helps us understand our Guests experience.

Sincerely,

Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Inglis
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 15, 2013

I have been to the Viscount Gort many times both before and after the renovations. The reno work is very nice and they have created an open and very modern lobby in what used to be cramped and cluttered. Although I didn't spend the night I was able to view one of the room and they too have been tastefully renovated. The trip to the restaurant was very disappointing. The evening's special was prime rib. My portion was adequate and the meat was okay but not exceptional. What detracted from the meal were the items accompanying the prime rib. A basket of rolls that was served before the meal contained ice cold, stale buns that should have been rejected at the 'day-old' bin at the bakery. The Yorkshire pudding served with the prime rib was apparently from the same bin and of the same age as the dinner rolls. Stale, tough, unappetizing and disappointing. A sparse serving of overcooked vegetables completed a very disappointing meal.
After dinner I visited the men's washroom adjacent to and serving the restaurant. I was appalled! Although equipped with nice LOOKING, modern fixtures, this washroom smelled as bad or worse than any of the run down, decrepit washrooms that served the beverage rooms in Winnipeg's worse hotels on the 'Drag'. When a washroom is neglected this badly the lasting negative impression negates all efforts to create a positive, upscale environment with expensive renovations.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this review, February 16, 2013
We appreciate all of your comments about your recent visit to our Hotel and happy you like the Renovations.
I have discussed your concern about our Public Restroom with our Housekeeping Department, and we will be starting to do more regular inspections to ensure this concern does not come up again.
We are undergoing a complete menu change in our Dining Room to provide a higher quailty product including our Certified Angus Beef Program to all of our Guests. I have also addressed the concern about the Buns for the dinner with our Baker as well as we receive baked goods daily from them.
Thank you again for your comments we find them all very helpful.

Sincerely,

Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 9, 2013

Loved the renos to the lobby, the entrance and the bar. Haven't actually stayed in the hotel in a while, not now that I live in the city, but took the GF for dinner & drinks and had a great time. Not exactly a destinantion restaurant but the bar food was great. Played some slots and had good service from the bartender. All in all, Way to Go Visount. Or ramanda or whatever the new name is.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this review, February 11, 2013
Thank you very much for your wonderful review about our Hotel and it renovations. Our Hotel has gone through a complete transformation with our renovations to provide all of our Guests a more contemporary design and comfort.

Thank you for choosing us to be part of your evning out and look forward to seeing you again.

Sincerely,

Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brandon, MB, Canada
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 8, 2013

Hotel has improved some in overall room cleaning. No more long dark hairs in bed. Of course could still use some improvements. Hallways are usually not the cleanest, but then again it is winter. It looks like they are trying their best to improve but hotel is aged and tired. Nice to have microwaves in all rooms. Bedding really needs to be replaced. I can't remember how old they are Froze last night, it was cozy when I fell asleep but chilly when I woke. Duvets would be nice, possibly more hygienic? Not much they can do with the older bathrooms, but they are clean. Had an awesome experience in the bar last night watched the Jets on TV & the gals behind the bar were real nice, understood that I don't drink. everyone looked like they were enjoying themselves. Wings were delish!
I think they are making an effort. Only so much you can do with old hotel.

Room Tip: don't take the 3rd floor if you don't like pool smell
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this review, February 9, 2013
We are happy to see that your recent stay was an enjoyable one. We are continuing to improve all ot the Amenities within our Hotel to provide a Quailty product and making the Hotel visit consistant by doing this.
Our Average Joe's Lounge is a relazing and fun environment which helps our Guests relax and enjoy some entertainment without leaving the Hotel. The Lounge provides service and quailty which we see in your comments you had the chance to experierece on your last stay.

Thank you for providing us you review on Tripadvisor and we look forward to providing you a wonderful experience again on your next stay.

Sincerely,

Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Viscount Gort Hotel Banquet and Conference Centre

Address: 1670 Portage Avenue, Winnipeg, Manitoba R3J 0C9, Canada (Formerly Ramada Winnipeg Hotel-Viscount-Gort)
Location: Canada > Manitoba > Winnipeg > Downtown Winnipeg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Winnipeg
#8 Romantic Hotel in Winnipeg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Viscount Gort Hotel Banquet and Conference Centre 3*
Official Description (provided by the hotel):
Ideally located in the heart of Winnipeg, the Viscount Gort Hotel is just minutes from the Winnipeg James Armstrong Richardson International Airport and across the street from Polo Park, the largest shopping mall in Manitoba, and the upcoming Target Store. We are also less than a five minute drive from downtown, as well as only 5 minutes away from the our famous Assiniboine Park that is home to Journey to Churchill Exhibit and zoo, conservatory, outdoor theatre and The Canadian Human Right Museum. The Viscount Gort Hotel is an independently owned property that prides itself in its customer service with six styles of guest rooms & suites to choose from. Whether you are a business traveller or vacationing with the family-we have the right room for you.Be it for business or pleasure, Winnipeg's Viscount Gort Hotel offers something for everyone visiting Winnipeg. Our full service restaurant offers full breakfast, lunch and dinner menus. If you are a sports fan, catch the action of your favourite team at Average Joe's Lounge, our sports bar and gaming lounge featuring NFL and NHL specialty TV channels and a wide selection of local and imported beer as well as a full selection of food. Our gaming lounge includes state-of-the-art video lottery terminals ("VLT's") and a billard table. Perhaps rest and relaxation is on the top of your priority list. If so, let your stress melt away in our inviting and spacious pool area that also includes a waterslide and hot tub. Other complimentary features included with your stay: Free airport shuttle service, available from 6:30am until 10:30pm Monday to Sunday; free hotel wide wireless internet, weekday newspaper, local calling and parking. ... more   less 
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Also Known As:
Viscount Gort Winnipeg
Hotel Viscount Gort
Viscount Gort Hotel Banquet And Conference Centre Winnipeg, Manitoba

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