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“Good stay” 3 of 5 stars
Review of Delta Winnipeg

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Delta Winnipeg
3.5 of 5 Hotel   |   350 St Mary Ave, Winnipeg, Manitoba R3C 3J2, Canada (Downtown Winnipeg)   |  
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Ranked #39 of 63 hotels in Winnipeg
Toronto, Canada
Top Contributor
94 reviews 94 reviews
46 hotel reviews
Reviews in 50 cities Reviews in 50 cities
46 helpful votes 46 helpful votes
“Good stay”
3 of 5 stars Reviewed March 28, 2013

A late arrival at the hotel, I spent one night. A nice and professional welcome at the reception desk. It was pretty cold inside the room when I entered. The heating system was spreading more cool air than warm and at this time of the year in Winnipeg (early March) temperature are far to be warm.
The room was OK and clean, the bathroom was clean.

Room Tip: Room 516 is quiet but the heating system is noisy
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal H, Guest Relations Manager at Delta Winnipeg, responded to this review, April 1, 2013
Thank you for sharing your comments. We appreciate feedback as it helps us improve our service and product to better meet your needs.

Hopefully, we'll be able to welcome you back when the Winnipeg weather has warmed up a bit. It's a great city all year round, but we are one of the greenest and most vibrant cities in the Prairies in the summer months.

Safe Travels,
Delta Winnipeg
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270 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Toronto, Canada
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 19, 2013

When I arrived in my room I was extremely disappointed. I found my room dark, carpets worn out and dirty. The room and bathroom were extremely dated. I really didn't like it at all. So much so that I paid the extra money to move to club level. My room on club level was much better.

One distressing point was that there was a ruckus in the hall outside my room continuously during the first night with a guest trying to get into the room across the hall, pounding on the door at 3 AM. Security was involved. I had to call the front desk and tell them to please call the police because obviously this guy isn't going away and as soon as security escorts him away he is back 10 mins later more aggressive then ever. It was pretty scary for a single woman alone in her hotel room! I was not impressed at all.

The hotel is perfect location for taking in a Jets game; within short walk from the arena. We ate at the Japanese restaurant attached to the hotel and it was very good. Hotel restaurant was good also. I think with a good reno this hotel would be back on par.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal H, Guest Relations Manager at Delta Winnipeg, responded to this review, March 26, 2013
Thank you for sharing your comments and concerns with us.

We are pleased to hear that you enjoyed the room on the Signature Club floor -- A key access only floor with a private lounge and concierge. With complimentary evening h'ors d'oeuvres and deluxe continental breakfast in the morning is sure to delight any guest in Signature Club.

We apologize for the inconvenience the disruption across the hall caused for you. We aim to provide an environment that is peaceful and respectful for all guests, and we'd like to apologize that this was spoiled for you. We'd like to make it up to you though.

We're glad you enjoyed your stay otherwise and look forward to welcoming you back again soon -- perhaps for another Jets game or downtown event?

Safe Travels,
Delta Winnipeg
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Brandon, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 19, 2013

The hotel is getting somewhat dated but its amenities and conveniences far outweigh that. The staff are fantastic and very very helpful. I have stayed at other hotels where if you ask for something extra (late checkout, etc) the staff treat you like it is an inconvenience but at the Delta the staff seem eager to give you a hand and always ask how your stay was and if there is anything they could do for you. I would far rather stay at the Delta than at the Fort Garry because I find the service at the fort garry vastly inferior. I have never had a bad experience at the Delta and will continue to stay there.

Room Tip: Sometimes the executive floors is not that expensive an upgrade, inquire about it and you may be sur...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal H, Guest Relations Manager at Delta Winnipeg, responded to this review, March 26, 2013
Dear Valued Guest,

It is always our pleasure to go above and beyond for our guests - it's what we do, and your satisfaction and loyalty is why we do it. We're not just a hotel, we're your home away from home, and we're glad to share it with you.

We look forward to your continued loyalty, and we'll always be aiming to exceed your expectations each time.

Safe Travels,
Delta Winnipeg
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Lac Du Bonnet
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 18, 2013

We choose this hotel when attending events in downtown Winnipeg. The staff is really helpful, friendly and effiicient. Check-in/check-out is easy! There is underground parking! The rooms are well-appointed and clean.

Room Tip: Southside rooms are very quiet and private.
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal H, Guest Relations Manager at Delta Winnipeg, responded to this review, March 26, 2013
Thanks for taking the time to share your feedback and thank you for choosing Delta Winnipeg to be your home base while attending different events in the downtown area.

There are loads of entertainment, special events, sporting events, and more within a few blocks' radius of the hotel, and our underground parking and skywalk access make us the prime location for all your events.

We look forward to welcoming you back again soon!

Safe Travels,
Delta Winnipeg
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Ottawa
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 16, 2013

Everyone of the staff whom I encountered was extremely friendly and helpful, food at the restaurant was great. Room was nice, regular Delta room. The neighborhood is a little dicey late at night for a female solo traveller but I made sure I got back before 9 pm and all was fine.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal H, Guest Relations Manager at Delta Winnipeg, responded to this review, March 26, 2013
Thank you for your feedback. It is always a pleasure to hear the comments from our satisfied guests.

Our location is in the heart of a vibrant and active area of our downtown community and we are proud to call it a safe area. We understand that some travellers naturally feel discomfort in a downtown location at night and we consistently provide accessible solutions to all guests. If ever you don't feel at ease, please let us know as we'd be happy to provide SafeWalk services or escort you to your destination at any time of day or night.

We look forward to welcoming you back.

Safe Travels,
Delta Winnipeg
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Ottawa, Canada
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 4, 2013

Location is great, especially if you're into shopping or attending a hockey game or conference but this hotel is dated and is in need of a reno. The dining room is fine. The food is fine. The fitness centre leaves much to be desired.
If you are on the Signature Club level, Jessica who works in the lounge is very helpful, very pleasant and happy to see guests come in.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal H, Guest Relations Manager at Delta Winnipeg, responded to this review, March 7, 2013
Thank you for taking the time provide us with some feedback on your recent stay at Delta Winnipeg. It is through the feedback of our guests that we are able to make improvements to the product and service we deliver.

You're right, we are due for some upgrades and we're happy to let you know that we completed our exterior enhancement last year, and soon we have some new and exciting things happening on the inside.

Thank you for mentioning Jessica - She is one of our bright and shining stars. We will be sure to celebrate her for making your stay memorable and your experience a positive one.

We look forward to welcoming you back again soon.

Safe Travels,
Delta Winnipeg
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Lynn Lake, Canada
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 24, 2013

Checkin was quick, efficient and friendly. Parking is a nightmare, the parcade is only 6 3 and we drive a ford four by four so it was defiantly stressful parking in there, we made it by an inch or two. We were able to get a government rate for travel, which was decent for downtown but not the best. The building is connected with all the skywalks making it great to get around downtown. The pool and weight are was really nice and the pool was quite warm. All staff we met were very friendly. The food at the elephant and castle and the current were good, but expnsive. The bed was very comfortable. It was a pretty full hotel and it rarely felt that way and I never heard other guests in the hall or next door.
The downsides, this hotel needs a Reno. They were fixing a huge hole in the ceiling while we were there. The bathroom tiles were cracked, the shower head was old. They only gave us two towels for two people. The tv is a tube tv still. Th carpet was frayed in the room. It defiantly needs some love done to the building. If we had paid the rack rate for this room on personal travel I would have been upset, as there are newer hotels in the city that are cheaper, but we got a decent rate for business travel.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal H, Guest Relations Manager at Delta Winnipeg, responded to this review, March 3, 2013
Thank you for taking the time to provide us with some great comments from your recent stay with us at Delta Winnipeg. As a building which erected in the early 70's, hindsight would have helped as they must not have anticipated that we'd be driving such large vehicles over forty years later. We're glad you were able to find parking for your truck in our underground parkade -- if ever you do return with an oversize vehicle, we do have other options we can provide for you for parking.

We are also VERY excited to be one of the many Delta Hotel properties which will see renovations in 2013 -- updating our guest rooms to Mode Rooms. Stay tuned with us as we share more information in the near future.

We are glad to hear you had an enjoyable stay and we look forward to being your first choice in the downtown area on your next visit.

Safe Travels,
Delta Winnipeg
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Additional Information about Delta Winnipeg

Address: 350 St Mary Ave, Winnipeg, Manitoba R3C 3J2, Canada
Phone Number:
Location: Canada > Manitoba > Winnipeg > Downtown Winnipeg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 63 hotels in Winnipeg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Delta Winnipeg 3.5*
Official Description (provided by the hotel):
Delta Winnipeg - Manitoba's LARGEST hotel with 393 well-appointed guestrooms located in the heart of the Sports and Hospitality District in downtown Winnipeg, Manitoba, Canada. In 2013, Delta Winnipeg introduced Delta's new ModeRoom guestroom product. A completely redesigned and redefined guestroom suited for today's contemporary travelers. Also introduced was ModeClub - an exclusive key-card access only floor offering upgrade guestroom features and amenities along with access to the Club Floor Lounge where guests receive complimentary evening appetizers as well as deluxe continental breakfast. Book your stay today and enjoy the NEW Delta Winnipeg! ... more   less 
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Also Known As:
Delta Winnipeg Hotel Winnipeg
Delta Hotel Winnipeg
Winnipeg Delta Hotel
Delta Winnipeg Manitoba

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