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BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg
3.0 of 5 Hotel   |   330 York Avenue, Winnipeg, Manitoba R3C 0N9, Canada   |  
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Ranked #42 of 63 hotels in Winnipeg
Cranbrook, British Columbia, Canada
1 review
“A great stay”
4 of 5 stars Reviewed May 22, 2013

It was funny the first night I stayed I took the notices of the towels seriously, but when I returned to my room, they were all gone. I did that same the second night and they were left. One other thing, my ice bucket was left with water from the previous customers - and it didn't seem to be touched at all through out my stay.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet B, General Manager at BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg, responded to this review, May 30, 2013
Thank you for taking the time. We appreciate your business.
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103 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
Mississauga, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 13, 2013

Old, renovated but still old, bathroom very small, no desk in the room, no plugs for computer or phone, no pool.
Slow elevators, old elevators.
View not great as it is a short building.
Bar...I've seen nicer and bigger in peoples basements.

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet B, General Manager at BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg, responded to this review, May 20, 2013
Thank you for your comments. We are in the planning stages to renovate our Lounge and Café as well as further upgrades to our guest rooms. We expect that the project will be well underway by the fall. I hope you will have an opportunity to visit us again.
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Richmond, BC
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 8, 2013

Very pleased with the service and the accommodations. The restaurant (Rib Room) is a must, those ribs were sooooooooooo good! And the waiter was great! We enjoyed our stay except for the weather but that's life.

Room Tip: higher floor we were on and was very quiet
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet B, General Manager at BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg, responded to this review, May 20, 2013
Thank you for a great review. We look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 3, 2013

Staff was helpful - switched my room to one with a bath (original one just had a shower). The only problem was internet reception - they were changing their router system so assume it is fixed now. Close to Forks Market, train station, Museum and the Parliament Buildings (you MUST see that magnificent building).

  • Stayed April 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet B, General Manager at BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg, responded to this review, May 20, 2013
Thank you. We have completed the upgrade to our internet system. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 8, 2013 via mobile

Staff very friendly and accommodating , great location and easy to find and get to and from entertainment and shopping! Will most definately stay at your hotel again next time we have to stay in the city!
Sincerely,
Joanne & Rene

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet B, General Manager at BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg, responded to this review, May 20, 2013
We look forward to seeing you on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Ontario, Canada
1 review
4 of 5 stars Reviewed March 29, 2013

Resturant was good, service was great and very helpful aas to what was close by and how to get to other locations in town. the room was clean and quiet, great for sleeping... by the way loved the Tv good selection of channels

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet B, General Manager at BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg, responded to this review, May 20, 2013
I am happy to hear that our staff was able to assist you. The satisfaction of our guests is very important to us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thunder Bay, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 26, 2013

We booked the hotel for our roller derby team and requested 8 room as close as possible and we were given rooms all together which was great. The front staff was great to deal with when we needed a space for a quick team meeting one afternoon they gave us a small conference room which was great.

Stayed March 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg

Address: 330 York Avenue, Winnipeg, Manitoba R3C 0N9, Canada
Phone Number:
Location: Canada > Manitoba > Winnipeg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #42 of 63 hotels in Winnipeg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg 3*
Official Description (provided by the hotel):
The BEST WESTERN Charterhouse Hotel is conveniently located in the heart of beautiful Downtown Winnipeg, located within walking distance to many corporate offices, entertainment venues, retail outlets and popular Winnipegsites including: The Winnipeg Convention Centre, MTS Centrehome of the Winnipeg Jets, Centennial Concert Hall, and the Forks Market Place. ... more   less 
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Also Known As:
Best Western Charter Hotel
Best Western Winnipeg
Winnipeg Best Western
BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg Manitoba

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