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“Disappointed this stay” 3 of 5 stars
Review of BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg

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BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg
3.0 of 5 Hotel   |   330 York Avenue, Winnipeg, Manitoba R3C 0N9, Canada   |  
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Ranked #42 of 63 hotels in Winnipeg
Cross Lake, Manitoba, Canada
1 review
“Disappointed this stay”
3 of 5 stars Reviewed March 18, 2013 via mobile

Was not impressed with the dingy towels. They Gould be white not grey. Parking was almost impossible when I checked in cause of the jets game but hotel guests should be guaranteed a spot. I Had to drive around from check in till 930 pm till the Parkin lot cleared and I was tired as I had a 8 am meeting the next morning. And the lady who checked me out was very rude. Usually the service and cleanliness of the room is great but this last trip was unimpressive

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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103 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed March 11, 2013 via mobile

Not impressed with this Best Western hotel and I've stayed at many Best Westerns before. This is the worst. Hotel is run down. Carpets in lobby were dirty and torn and same with the inside of elevators. Room was clean but older looking. incredibly hot and couldn't open the door to patio as it was sealed shut for the winter. Too hot to sleep. Breakfast was not included in price and food was cold. Parking is also extra ($9.75/day) Total overall comment...Not worth the price we paid and will definately not be returning.

  • Stayed March 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medicine Hat
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 5, 2013

I felt the downtown location would be a little classier and cleaner. The door in the alley allows undesirables to hang around. There was a lot of beer flowing into that hotel. My wife had a uncomfortable feeling and said she wouldn't stay there on business. No consistency between dayshift and night shift. Had Best Western Gift cards and I advised the night clerk I had them. He advised to bring them in the morning upon checkout. At checkout the dayshift clerk said you should of turned those in last night. Go figure, then we had to wait a while until he put it through. After twenty five years of dealing with drunks I don't want to deal with them on a holiday. Sorry its the way it was.

Room Tip: Check out the area.
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamloops, Canada
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 2, 2013

not a luxury hotel by any means but the staff put in effort to keep it clean and quiet.
Executive rooms are nice and spacious.All staff are friendly and curteous.
Not a typical business hotel but the location works well for any downtown meetings or events.
i would stay here again but for the price i would look for an upper scale business hotel first

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Thunder Bay, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 17, 2012

This is one of the few downtown hotels with an Airport Shuttle; though as often as not they just ask you to take a taxi which they pay for on arrival - that suits me.

It is also useful for the WPG Convention Centre - well under a 5 minute walk - and unlike the Delta lets you get some fresh air going to and fro'. I use it because the East India Co., Ichi Ban's and the Elephant & Castle are all so close-by.

Rooms are spacious but older. FAR too hot in Winter, but just open the balcony door(!) Only trouble was the snowploughs were clearing the parking lots opposite all night, so their goddamn reversing sirens kept me awake.

Staff always friendly and I prefer staying downtown to being stuck in an airport box hotel. You get what you pay for, but at typically 25% less than Sandman or 4-Points, it's decent value.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dryden On
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed November 27, 2012

Way over priced compaired to other properties of this calibur
smelled drugs in a non smoking floor all night
room was very clean and the resterant down stairs food was excellent
Close to convention center very nice walk
Drunks out side scared my friend going out for a smoke

Room Tip: smell hallways for illegal drugs 1st clean hotel plesant staff
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  • Stayed November 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 15, 2012

I recently stayed at the Charter House hotel for a business trip, I got a room that said Executive so it was quite spacious and on the top floor, which was nice. I was very disappointed to see in my room, though, wallpaper peeling back over the window and it looked black underneath, like mold. Other then that rather gross issue, the room was nice enough and it was clean. It seems as if they are doing the renovations on the hotel bit by bit, as some parts looked newer and some (like the elevators) seemed quite dated. The buffet breakfast was good and a good deal.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg

Address: 330 York Avenue, Winnipeg, Manitoba R3C 0N9, Canada
Phone Number:
Location: Canada > Manitoba > Winnipeg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #42 of 63 hotels in Winnipeg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg 3*
Official Description (provided by the hotel):
The BEST WESTERN Charterhouse Hotel is conveniently located in the heart of beautiful Downtown Winnipeg, located within walking distance to many corporate offices, entertainment venues, retail outlets and popular Winnipegsites including: The Winnipeg Convention Centre, MTS Centrehome of the Winnipeg Jets, Centennial Concert Hall, and the Forks Market Place. ... more   less 
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Also Known As:
Best Western Charter Hotel
Best Western Winnipeg
Winnipeg Best Western
BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg Manitoba

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