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“Excellent Time in Whistler!” 5 of 5 stars
Review of Pan Pacific Whistler Village Centre

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Pan Pacific Whistler Village Centre
4.0 of 5 Resort   |   4299 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada   |  
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Ranked #3 of 52 Hotels in Whistler
Chilliwack, BC
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Excellent Time in Whistler!”
5 of 5 stars Reviewed June 19, 2013

Three friends from Oregon and one from Seattle joined me in Whistler, BC this past weekend for a woman's get-away. We stayed at the Pan Pacific, Whistler Village, and it exceeded our expectations! The staff, especially one of the managers named Lisa, gave us a great deal, allowed us an extra free parking space, and was upbeat, friendly and amazing to deal with! The all suite (sweet?!) facility included heated, outdoor saltwater pool, two hot tubs, a sauna and access to their sister hotel which had a very interesting eucalyptus steam room!
We had a great time, would happily return to this hotel and would highly recommend it to others!

Room Tip: We paid more for a room on the 5th to 8th floor so street noise on a summer night was lessened. We...
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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947 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
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English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2013

It is easier to get a general welcoming service at a hotel, but when you get personalized service, it feels awesome. I had informed the hotel that I was traveling with an infant and requested a crib. Upon check-in, the crib was in my room. But not only that, there was a baby bath tub and a packet of baby toiletteries in the washroom already. I also had 3 children in addition to the infant. In the closet were 2 adult bath robes and 3 children's robes in different sizes as well! It was a great personal touch! Awesome!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, June 19, 2013
Dear Guest, thank you for choosing Pan Pacific Whistler and sharing your feedback with the travel community. We love to spoil our guests and help them relax in the comfort of our cozy robes. Even our little guests! We hope to welcome your family back again soon.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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Nagano, Japan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2013

It was great time to stay , all staff was very friendly and very helpful . we stayed for 7 nights upper floors 1 bed room .the room was very clean, great view and very comfortable . there is many space for baggage so good for long stay . There is many shops ,restaurant around the hotel and it's also very easy access to Gondora. we must come back . see you soon .

Room Tip: Upper floors have good view and comfortable wind ,
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, June 11, 2013
Dear Guest, thank you for choosing Pan Pacific Whistler Village Centre and sharing your feedback! We are pleased to hear that you enjoyed our spacious suites and convenient location. We look forward to next time.

Sincerely,
Nicole Leddy, Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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Brisbane Queensland Australia
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 6, 2013

One night turned into two at this very comfortable hotel.
A high room gives great summer views in either aspect.
Summary , spacious rooms, outstanding staff and the best "included in rate" breakfast we have had in ages.
Highly recommended and we would return.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, June 11, 2013
Dear Guest, thank you for the praise. Mission accomplished when our guests decide to extend their stay because they are having so much fun! We hope to welcome you back soon.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 3, 2013

We travelled to Whistler to participate in the half marathon and planned only one night at the hotel. After arriving we wished we could have extended our stay. It was a great location of course, but the room was fabulous, lots of space , clean and great layout. The staff were very helpful. The run started early and the staff put out the breakfast early for the participants. Most amazing fresh fruit and good selection of other breakfast items. Will definitely stay here again.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, June 6, 2013
Dear Guest,

Thank you for choosing Pan Pacific Whistler Village Centre and sharing your feedback. Congratulations on your accomplishment of running the Whistler Half Marathon!! We look forward to welcoming you back on your next adventure.

Sincerely,
Nicole Leddy
Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
65 reviews 65 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 2, 2013 via mobile

We stayed here with our 2 yr old and had lots of fun. Hotel is centrally located and close to all amenities.

Staff is excellent, helpful and very professional.

We stayed in the 2 bedroom suite and the room and the decor are excellent. And the fact that it comes with a kitchen, is like icing on the cake.

The restaurant downstairs has excellent breakfast including bagels, crossants, and a variety of other options. There's something for everyone.

We will definitely be coming back here!!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, June 6, 2013
Dear Guest.

Thank you for the feedback! We are thrilled to hear you enjoyed our central location and friendly service. On behalf of the team we look forwrd to welcoming you back soon!

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler nleddy@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Top Contributor
78 reviews 78 reviews
34 hotel reviews
Reviews in 42 cities Reviews in 42 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 1, 2013

This is a high quality hotel, we were lucky to have a double upgrade as the hotel was almost empty. The rooms are beautifully decorated with nice woods. Equipment is top notch , beddings are also excellent.
Breakfast was More than OK without being amazing.
Be aware that parking isn't free, however with a short walk if you don't worry for your car you can leave it at park 3 which is free .

Reception at the hotel was amazingly genuine and nice

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, June 6, 2013
Dear Guest.

Thank you for the feedback on your recent stay at Pan Pacific Whistler Village Centre. We recognize that you travel extensively and appreciate your opinion. We look forward to next time.

Sincerely
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pan Pacific Whistler Village Centre

Address: 4299 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Whistler
#2 Luxury Hotel in Whistler
#2 Family Hotel in Whistler
#5 Romantic Hotel in Whistler
#9 Business Hotel in Whistler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pan Pacific Whistler Village Centre 4*
Number of rooms: 83
Official Description (provided by the hotel):
Pan Pacific Whistler Village Centre is an intimate, family-friendly oasis located in the heart of the Village stroll, yet a 5 minute walk from the Gondolas to both mountains. Complimentary perks include a daily breakfast buffet, wireless Internet, local calls, in-resort shuttle and slope-side valet ski/bike/golf storage. Spacious suites feature full kitchens, bathrooms and balconies and range in size from Studios to Three Bedrooms with Den. Enjoy spectacular mountain views from the sunny deck with salt-water pool and two hot tubs and sauna. ... more   less 
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Also Known As:
Pan Pacific Whistler Village Centre Hotel Whistler
Whistler Pan Pacific

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