We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Skiing whistler pan pacific” 5 of 5 stars
Review of Pan Pacific Whistler Village Centre

Save Saved
You added Pan Pacific Whistler Village Centre to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Pan Pacific Whistler Village Centre
4.0 of 5 Resort   |   4299 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Ranked #3 of 53 hotels in Whistler
Nottingham, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Skiing whistler pan pacific”
5 of 5 stars Reviewed February 9, 2013

Wonderful hotel , exceptionally clean , top quality spa and close to all amenities.
All the above are exceeded by the staff at this hotel.
Every department from cleaning to bar staff could not have done any more for us.
This is the first hotel We have stayed in where we have booked for the following year.
Stay here and you cannot be disappointed.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Front Office Manager at Pan Pacific Whistler Village Centre, responded to this review, February 11, 2013
Dear Guest,

It is a pleasure to hear you had such a great visit with us at the Pan Pacific Whistler Village Centre. It is fantastic to note that our staff members from various departments were helpful during your stay. We do take a measure of pride being a part of our guests holidays, so thank you for sharing your comments.

Please let me know if I can be of any assitance. We look forward to hosting you again in the future.

Lisa Dawson - Front Office Manager - Pan Pacific Whistler - lisa.dawson@panpacific.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

807 people have reviewed this hotel

Traveler rating
    609
    156
    26
    12
    4
See reviews for
349
272
11
22
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 9, 2013

We just returned from a fantastic stay at the Pan Whistler Village. Our experience couldn't be more opposite from the previous review. The front desk staff were friendly, helpful and polite. The hotel responded within minutes with anything we requested including a CD player, new knives, napkins, and extra amenities. The breakfast was great each day and actually included a good selection for people who like to eat healthily! We had a complimentary upgrade to an higher floor with a better view. The happy hour is a great plus too and they deliver your drinks to the hot tub. Rooms very spotless and the room attendants even did the dishes we left in the sink. We ate at the Trattoria which is very yummy indeed with impeccable service. We also went to Satchi Sushi which is good food and pretty decent prices. Highly recommend chocolate fondue and after dinner drinks at the Mallard in the Fairmont. The hotel has a complimentary shuttle for anywhere you want to go in town. The ski locker at the pan mountainside is also a great feature. The front desk staff helped us with our transfer and followed up with the company when we felt that they had not allowed enough time to get down to YVR. The staff in the bar at happy hour were great and the wine and beer certainly flow freely. We will be back next year for sure and this is our 7th time to Whistler. You can't go wrong if you stay here.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
1 review
3 of 5 stars Reviewed February 6, 2013

My husband and I went here, the people that greated us were not especially friendly or helpful and when we went to the spa I was extremely disappointed, if you are going up to Whistler specifically for a spa day with friends this is Not the spot. The hotel rooms were clean and all the restaurants we ate at in Whistler had great food but unless you went to an upscale restaurant the service was not good, I was not impressed with the restaurant servers, they seemed pre-occupied with other things, maybe because we were not drinking alcohol they did not expect a good tip, however we are great tippers if the service is worthy, we understand that a restaurant can get busy and are not expecting miracles but there was just no excuse for this service! I was just not that impressed, I used to travel for work and have stayed in many hotels so I do feel capable to judge, I would not stay here again.

Room Tip: Stay somewhere else?!
See more room tips
  • Stayed March 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, British Columbia, Canada
1 review
5 of 5 stars Reviewed February 6, 2013

Pefect central village location with excellent facilities - rooms are complete with kitchens and all utensils for cooking/eating and very nice/clean. The pool/hot tub deck is fantastic - very large area with big pool + 2 hot tubs. The even serve a complimentary breakfast in the morning + a hosted happy hour in their lounge. We have been p and stayed many times : highly reccomended.

Room Tip: Some of the suites have dens which adds an extra bed!
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Front Office Manager at Pan Pacific Whistler Village Centre, responded to this review, February 11, 2013
Dear Guest,

Thank you for sharing your experience of your recent stay at Pan Pacific Whistler Village Centre! We are pleased you had such an enjoyable stay and thank you for recommending us. We look forward to hosting you again in the future.

Sincerely,

Lisa Dawson - Front Office Manager - Pan Pacific Whistler - lisa.dawson@panpacific.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed February 6, 2013

My family and I had an amazing last minute stay for 4 nights at Pan Pacific Whistler. Staff were incredible, fab breakfast every morning, great happy hour to meet others and unwind after a day on the mountains boarding/skiing, and of course there's the village! Like Disneyland in Winter! We will be returning some day - once my aching muscles recover from 3 full days of boarding. We went from 400 ft of vertical (Chicopee Ski Club) to 5,000 ft (Whistler-Blackcomb)! No laughing, Chicopee is where Kelly Vanderbeck got her start! Enjoy.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Whistler Blackcomb.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 5, 2013

Great location, reasonable room, uncomfortable Queen bed, lousy free wi-fi. Lots of dings, dents and scrapes on the doors, frames etc. Would I stay again? Probably not as there is a lot of choice within this expensive price point. Staff were very friendly, accommodating and helpful.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 3, 2013

Wonderful stay at the Pan Pacific Whistler village for few days after the New Year. Perfect location - in the village with an easy walk to gondolas to ski - we can use the lockers at the Pan Pacific Mountainside which is really convenient to store our ski gears. Very helpful, friendly and efficient staff. We love the buffet style breakfast in the morning which makes it easy to be ready to get on the slopes with the kids. The "free happy hour" was a big hit - snacks are served with wine or tea for adults & hot chocolates for kids - perfect way to relax after a busy day on the mountain. It is our third time at this hotel and we are planning to come again next year!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, February 5, 2013
Dear Guest, thank you for your feedback and we are pleased to hear that your family had a wonderful time and enjoyed the all inclusive amenities. We hope to welcome you back soon!

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Pan Pacific Whistler Village Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pan Pacific Whistler Village Centre

Address: 4299 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Whistler
#2 Luxury Hotel in Whistler
#2 Romantic Hotel in Whistler
#2 Family Hotel in Whistler
#4 Business Hotel in Whistler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pan Pacific Whistler Village Centre 4*
Official Description (provided by the hotel):
Pan Pacific Whistler Village Centre is an intimate, family-friendly oasis located in the heart of the Village stroll, yet a 5 minute walk from the Gondolas to both mountains. Complimentary perks include a daily breakfast buffet, wireless Internet, local calls, in-resort shuttle and slope-side valet ski/bike/golf storage. Spacious suites feature full kitchens, bathrooms and balconies and range in size from Studios to Three Bedrooms with Den. Enjoy spectacular mountain views from the sunny deck with salt-water pool and two hot tubs and sauna. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Hotels.com, Cheap Tickets, Priceline, Tingo, BookingOdigeoWL, Despegar.com and Otel so you can book your Pan Pacific Whistler Village Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Whistler Village Centre Hotel Whistler
Whistler Pan Pacific

Owners: What's your side of the story?

If you own or manage Pan Pacific Whistler Village Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.