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“Fantastic stay at Village Pan” 5 of 5 stars
Review of Pan Pacific Whistler Village Centre

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Pan Pacific Whistler Village Centre
4.0 of 5 Resort   |   4299 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada   |  
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Ranked #4 of 51 Hotels in Whistler
Certificate of Excellence
Toronto
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Fantastic stay at Village Pan”
5 of 5 stars Reviewed February 9, 2013

We just returned from a fantastic stay at the Pan Whistler Village. Our experience couldn't be more opposite from the previous review. The front desk staff were friendly, helpful and polite. The hotel responded within minutes with anything we requested including a CD player, new knives, napkins, and extra amenities. The breakfast was great each day and actually included a good selection for people who like to eat healthily! We had a complimentary upgrade to an higher floor with a better view. The happy hour is a great plus too and they deliver your drinks to the hot tub. Rooms very spotless and the room attendants even did the dishes we left in the sink. We ate at the Trattoria which is very yummy indeed with impeccable service. We also went to Satchi Sushi which is good food and pretty decent prices. Highly recommend chocolate fondue and after dinner drinks at the Mallard in the Fairmont. The hotel has a complimentary shuttle for anywhere you want to go in town. The ski locker at the pan mountainside is also a great feature. The front desk staff helped us with our transfer and followed up with the company when we felt that they had not allowed enough time to get down to YVR. The staff in the bar at happy hour were great and the wine and beer certainly flow freely. We will be back next year for sure and this is our 7th time to Whistler. You can't go wrong if you stay here.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank CKandR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,122 reviews from our community

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Vancouver, Canada
1 review
3 of 5 stars Reviewed February 6, 2013

My husband and I went here, the people that greated us were not especially friendly or helpful and when we went to the spa I was extremely disappointed, if you are going up to Whistler specifically for a spa day with friends this is Not the spot. The hotel rooms were clean and all the restaurants we ate at in Whistler had great food but unless you went to an upscale restaurant the service was not good, I was not impressed with the restaurant servers, they seemed pre-occupied with other things, maybe because we were not drinking alcohol they did not expect a good tip, however we are great tippers if the service is worthy, we understand that a restaurant can get busy and are not expecting miracles but there was just no excuse for this service! I was just not that impressed, I used to travel for work and have stayed in many hotels so I do feel capable to judge, I would not stay here again.

Room Tip: Stay somewhere else?!
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  • Stayed March 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Izzy_1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, British Columbia, Canada
1 review
5 of 5 stars Reviewed February 6, 2013

Pefect central village location with excellent facilities - rooms are complete with kitchens and all utensils for cooking/eating and very nice/clean. The pool/hot tub deck is fantastic - very large area with big pool + 2 hot tubs. The even serve a complimentary breakfast in the morning + a hosted happy hour in their lounge. We have been p and stayed many times : highly reccomended.

Room Tip: Some of the suites have dens which adds an extra bed!
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Scott L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Front Office Manager at Pan Pacific Whistler Village Centre, responded to this review, February 11, 2013
Dear Guest,

Thank you for sharing your experience of your recent stay at Pan Pacific Whistler Village Centre! We are pleased you had such an enjoyable stay and thank you for recommending us. We look forward to hosting you again in the future.

Sincerely,

Lisa Dawson - Front Office Manager - Pan Pacific Whistler - lisa.dawson@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed February 6, 2013

My family and I had an amazing last minute stay for 4 nights at Pan Pacific Whistler. Staff were incredible, fab breakfast every morning, great happy hour to meet others and unwind after a day on the mountains boarding/skiing, and of course there's the village! Like Disneyland in Winter! We will be returning some day - once my aching muscles recover from 3 full days of boarding. We went from 400 ft of vertical (Chicopee Ski Club) to 5,000 ft (Whistler-Blackcomb)! No laughing, Chicopee is where Kelly Vanderbeck got her start! Enjoy.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Whistler Blackcomb.com

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 5, 2013

Great location, reasonable room, uncomfortable Queen bed, lousy free wi-fi. Lots of dings, dents and scrapes on the doors, frames etc. Would I stay again? Probably not as there is a lot of choice within this expensive price point. Staff were very friendly, accommodating and helpful.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Rugby_Nut_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed February 3, 2013

Wonderful stay at the Pan Pacific Whistler village for few days after the New Year. Perfect location - in the village with an easy walk to gondolas to ski - we can use the lockers at the Pan Pacific Mountainside which is really convenient to store our ski gears. Very helpful, friendly and efficient staff. We love the buffet style breakfast in the morning which makes it easy to be ready to get on the slopes with the kids. The "free happy hour" was a big hit - snacks are served with wine or tea for adults & hot chocolates for kids - perfect way to relax after a busy day on the mountain. It is our third time at this hotel and we are planning to come again next year!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Flo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, February 5, 2013
Dear Guest, thank you for your feedback and we are pleased to hear that your family had a wonderful time and enjoyed the all inclusive amenities. We hope to welcome you back soon!

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 3, 2013

We arrived after about 22 hours of travelling, and it was so nice to walk into a friendly welcoming place. The room was really comfortable with everything we needed. The level of service was outstanding, with requests for extra bathrobes etc met very quickly. The included breakfast was great, as were the complimentary apres-ski drinks every afternoon, and it was also great that the kids were catered for with hot chocolate and cookies. I would definitely go back to this hotel.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Catherine V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, February 5, 2013
Dear Guest, thank you for choosing Pan Pacific Whistler and sharing your feedback. On behalf of the team it is our pleasure to be of service.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pan Pacific Whistler Village Centre

Address: 4299 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Whistler
#3 Luxury Hotel in Whistler
#3 Romantic Hotel in Whistler
#4 Family Hotel in Whistler
#7 Business Hotel in Whistler
Price Range (Based on Average Rates):
Hotel Class:4 star — Pan Pacific Whistler Village Centre 4*
Number of rooms: 83
Official Description (provided by the hotel):
Pan Pacific Whistler Village Centre is an intimate, family-friendly oasis located in the heart of the Village stroll, yet a 5 minute walk from the Gondolas to both mountains. Complimentary perks include a daily breakfast buffet, wireless Internet, local calls, in-resort shuttle and slope-side valet ski/bike/golf storage. Spacious suites feature full kitchens, bathrooms and balconies and range in size from Studios to Three Bedrooms with Den. Enjoy spectacular mountain views from the sunny deck with salt-water pool and two hot tubs and sauna. ... more   less 
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Also Known As:
Pan Pacific Whistler Village Centre Hotel Whistler
Whistler Pan Pacific

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