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“A great company retreat here, again” 5 of 5 stars
Review of Pan Pacific Whistler Village Centre

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Pan Pacific Whistler Village Centre
4.0 of 5 Resort   |   4299 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada   |  
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Ranked #2 of 53 hotels in Whistler
Vancouver, Canada
Top Contributor
129 reviews 129 reviews
9 hotel reviews
Reviews in 29 cities Reviews in 29 cities
62 helpful votes 62 helpful votes
“A great company retreat here, again”
5 of 5 stars Reviewed October 30, 2012

This is the second time staying here as a retreat with my company. We got 3 suites this time. 2 for guys, one for girls. I was lucky that I got the penthouse suite in the penthouse suite. Floor 10 of the 9 floor hotel. It was a suite with 3 rooms, 2 on the main and one upstairs (my room). They are well furnished and my room came with a fireplace, large flat-screen, vaulted ceiling, private balcony, and a tub and separate shower.

I love the free breakfast, quite nice. The rooms are clean and cozy. The pool was heated which made the mid-October swim still nice. The two hot tubs are terrific. No problems at all anywhere.

If you are traveling with a group try to get a suite. It is not expensive after you share the cost and it is great for a group. I can't comment on the single rooms. We will continue to use this hotel for future retreats.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, November 6, 2012
Dear Guest, thank you for sharing your feedback with the travel community on your recent visit to Pan Pacific Whistler Village Centre. We are happy to welcome your group back and offer luxurious rooms and warm friendly service.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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790 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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English first
Vancouver
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 28, 2012

We have enjoyed staying at this hotel for our yearly Thanksgiving family vacation. The service is impeccable and the staff always friendly and courteous. They accept our pooch as a guest and he is very thankful for that! Also the breakfast is very good with lots of yummy items.

Stayed October 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, November 6, 2012
Dear Guest, thank you for returning to Pan Pacific Whistler Village Centre and sharing your feedback. We love welcoming your family back to celebrate Thanksgiving and hope to do so for years to come.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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Pickering, Canada
1 review
5 of 5 stars Reviewed October 23, 2012

Stayed for 4 days and were treated to a wonderfull vacation. From a delicious breakfast start to having two hot tubs and a lap pool completely at our disposal and a room that was perfect. All the staff were freindly and approachable,the front desk staff were fantastic, full of information about the area and especially helpfull with the things to see and do.

Room Tip: Rooms on the mountain side are perferrable
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, October 24, 2012
Dear Guest, thank you for sharing your feedback and we are pleased to hear that you enjoyed our spacious suites and all-inclusive amenities of daily breakfast, pools and spa.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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Bellevue, Washington
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 15, 2012

My husband and I, along with a group of 6 other people, took a trip to Whistler in July 26-30, 2012. I chose Pan Pacific based on the reviews and free breakfast. We have all visited Whistler many times and stayed in many different hotels, but my husband and I agreed we would always stay at the Pan Pacific whenever in Whistler. The room was clean, modern, and spacious. We had a separate suite with kitchen. The kitchen included everything we needed for cooking. The breakfast buffet was awesome. Even though it was a lighter summer menu, we were all satisfied with the selection and quality of food. The location of the hotel was in the center of the village and within walking distance to everywhere we wanted to go. Some of our family members stayed at the Pacific Mountainside and complained they didn't get the free breakfast included in their package. Since the hotels share the amenities, we visited them at their pool and didn't think it was worth the walk to use their pool. Ours was fine and the kids really enjoyed it.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, October 24, 2012
Dear Guest, thank you for sharing your feedback. We are pleased to hear that your group enjoyed our location and amenities. As you are familiar with Whistler and all the options for accomodation, we are especially thrilled to be your hotel of choice.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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Sydney, Australia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 13, 2012

I have been to Whistler during skiing season a few times now and for one reason or another always end up staying at a different hotel. The Pan village is a good hotel and the location is very handy: close enough to the slopes yet right in the thick of the restaurants and shops.

We stayed for 13 nights and it really started to feel like home by the end of our stay.

Breakfast was ok, if a little uninspiring - typical hotel breakfast buffet really - nothing to complain about, but nothing to get excited about either. In the end even though we had breakfast included we often just made something up in our room.

The room we were in was at the back of the hotel overlooking the firestation. No noticeable noise issues, and the room was cosy. There was no on site night time restaurant, but there are so many passable restaurants close by that it didn't matter.

Recommend and would stay again (if I got the right deal and they had rooms available).

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, October 24, 2012
Dear Guest, thank you for your feedback. As one of our long stay and returning guests we appreciate your candid comments. I will share your comments regarding the complimentary daily breakfast buffet with our Executive Chef. Great to hear that our location and fully equipped suites provided comfort and relaxation!

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 10, 2012

Booked this hotel for the Canadian Thanksgiving weekend for a short get-away. The service was fantastic, the room was great (we were upgraded) and we couldn't have picked a better place to stay. The hotel was very well located, free parking even after we checked out we were able to leave the car in the underground parking lot until we were ready to go. The hotel was really quiet, as in we didn't hear the other guests in the adjacent rooms. We were in the room for under an hour when we received a phone call from the front desk asking how the room was, and if we needed a wake up call or if we had any questions. Starbuck's and Earl's Restaurant were located just outside the hotel.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, October 24, 2012
Dear Guest, thank you for taking the time to share feedback on your recent holiday experience at Pan Pacific Whistler Village Centre. We hope to welcome you back soon.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 10, 2012

I may have went with high expectations, but I have to say that the hotel was a little disappointing. The service, location, room, pool and hot tubs were all great! However, the breakfast, bed, pillows, and general atmosphere were only okay. They supply you with robes in the room (good), but one had a large hole in it (Bad). The breakfast included a wide selection of juices and pastries (good), but the only thing hot was the toast (bad). I guess I expected something more than a Best Western would offer. More good: Our room had a fireplace, a small balcony with a view, 2 tvs (one in livingroom area, other in bedroom area), a large bathtub and separate shower, etc. One last bad: the shampoo and conditioner were mint-scented...that's just weird. I don't want my hair to smell like gum.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, October 24, 2012
Dear Guest, thank you for sharing your feedback. It is feedback of this nature that will allow us to improve on our existing amenities and services. We are pleased to hear that you enjoyed our spacious suites, friendly service, pools and spa. We hope to have the opportunity to welcome you back again soon.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Pan Pacific Whistler Village Centre

Address: 4299 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Whistler
#2 Romantic Hotel in Whistler
#2 Family Hotel in Whistler
#2 Luxury Hotel in Whistler
#4 Business Hotel in Whistler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pan Pacific Whistler Village Centre 4*
Official Description (provided by the hotel):
Pan Pacific Whistler Village Centre is an intimate, family-friendly oasis located in the heart of the Village stroll, yet a 5 minute walk from the Gondolas to both mountains. Complimentary perks include a daily breakfast buffet, wireless Internet, local calls, in-resort shuttle and slope-side valet ski/bike/golf storage. Spacious suites feature full kitchens, bathrooms and balconies and range in size from Studios to Three Bedrooms with Den. Enjoy spectacular mountain views from the sunny deck with salt-water pool and two hot tubs and sauna. ... more   less 
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Also Known As:
Pan Pacific Whistler Village Centre Hotel Whistler
Whistler Pan Pacific

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