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“Awesome.” 5 of 5 stars
Review of Four Seasons Resort and Residences Whistler

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Four Seasons Resort and Residences Whistler
5.0 of 5 Resort   |   4591 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada   |  
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Ranked #4 of 52 Hotels in Whistler
London, United Kingdom
1 review
“Awesome.”
5 of 5 stars Reviewed July 7, 2014

There was a beautiful view of the surrounding mountains with snow capped peaks. There was a beautiful pool with different hot tubs - some for kids and some not. The service throughout the hotel was incredibly friendly. Our room configuration of a family room worked well too. We rented bikes (one with training wheels and one balance bike) for our older kids. It was really a good time for us based purely on the hotel!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this review, July 9, 2014
Dear Rebecca S

Thank you for staying with us and for sharing your very positive resort experience .

On the same note and If you feel you had a great experience , we would appreciate if you could score us a ten (10) when filling out the electronic survey that you will receive shortly.

Looking forward to your return and to be of assistance when your travel plans bring you back to Whistler.

Warmest Regards

Afonso Cunha
Resort manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,176 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
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Vancouver
Top Contributor
89 reviews 89 reviews
89 hotel reviews
Reviews in 57 cities Reviews in 57 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed July 3, 2014

We stay at the Four Seasons Whistler typically a couple of times a year and always enjoy our time there. The service is exceptional and this time the pool staff and valet were the stand outs. Unfortunately we were disappointed this stay with the breakfast. We have noticed minimal declines in the selection each visit but this visit the selection and quality had slipped far below what I would expect. One day I ordered a la carte and it was equally disappointing. a few small other things to note - no slippers in the room which is odd for a 5*, and the storage bench at the foot of the bed was quite stained. Also the pool was packed with children, it would be nice to have a section deemed "adults only" similar to the one hot tub. On a hot day when you just want to relax in the pool you are surrounded by shouting, splashing kids. Overall a great stay, and we'll be back again soon.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this review, July 4, 2014
Dear brently55

Thank you for staying with us and for sharing your overall positive resort experience.

My sincerest apologies for the lack of food options at breakfast and the small service lapses you encountered.in your room, I will certainly use your valuable feedback as a training tool to be shared with the staff in order to avoid the same to happen again.

Looking forward to your return and to be of assistance when your travel plans bring you back to Whistler.

Warmest Regards

Afonso Cunha
Resort manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 2, 2014

One of the best Hotels that I have stayed at. Excellent service, and friendly staff, made it a fantastic stay. I was in Whistler for the Tough Mudder, and staying at the 4 Season, helped in the recovery process the as I got to sleep in a fantastic bed, and a great meal at the hotel.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this review, July 4, 2014
Dear Gurmukh G

Thank you for staying with us and for sharing your positive experience with special remarks to the staff and service

As I mentioned in previous responses, we are indeed very fortunate to have such wonderful team and we have shared your kind words with all of our employees. They will be delighted to learn, they truly made such an impact on your stay.

Looking forward to your return and to be of assistance if your travel plans bring you back to Whistler.

Warmest Regards

Afonso Cunha
Resort manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, IL
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 1, 2014

We had a summer retreat here as a family and asked to stay in the residences at check-in as we wanted a little more space for our 5 night stay. The views and environment are so serene, unspoiled and relaxing. The staff were exceptionally kind and always helpful, especially to the children. The food was really not so good, sadly. The buffet breakfast was unremarkable and the two restaurants and in-room dining were just bland and even unfortunate at times... The service made up for this, however. A great location for the area with quite comfortable and impeccably clean rooms.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this review, July 2, 2014
Dear Lovetheluxe

Thank you for staying with us and for sharing your positive experience with special remarks to the staff and service in general. I also want to thank you for the constructive feedback on the food and the restaurants. My sincerest apologies for not meeting your expectations but I will take your comments back to the team in order to assist us improving in that specific aspect.

As I mentioned in previous responses, we are indeed very fortunate to have such wonderful team and we have shared your kind words with all of our employees. They will be delighted to learn, they truly made such an impact on your stay.

Looking forward to your return and to be of assistance if your travel plans bring you back to Whistler.

Warmest Regards

Afonso Cunha
Resort manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
Reviews in 30 cities Reviews in 30 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 30, 2014

After a week of couch surfing at a friends in Vancouver an escape to Whistler was in order and only the best would do. The Four Seasons Whistler delivered on all counts and met our expectations. We stayed one night in a standard guest room which had a very contemporary layout; a wide foyer and hall, oversized closets and a large deluxe bath with double vanity and a separate bath/shower. The room had a private balcony and the way this hotel was constructed allows for complete privacy on the balcony where you can not see the rooms or balconies next to you. This property has a very nice pool and spa. The pool and jacuzzis are nestled among beautiful landscaping and with 3 separate jacuzzi tubs it is ideal for allowing some privacy. The service by the pool was great as well. The employees were on top of it all catered to anything we needed. For example, while breakfast is not offered on the pool menu the staff were able to make us coffees and get us some stellar omelets one morning. The steam room, private showers and changing areas were among the best I've ever used in a hotel and I suggest you take full advantage during your stay.
The complimentary shuttle service took us back and forth to dinner outside of the village and they offered prompt and courteous service each time. Everyone at this hotel was professional, gracious and sincere and made our stay a pleasant and memorable one. I look forward to returning during ski season.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this review, July 2, 2014
Dear Anthonytravels

Thank you for staying with us and for sharing your positive experience with special remarks to the overall service levels..

We are very fortunate to have such wonderful team and we have shared your kind words with all of our employees. They will be delighted to learn, they truly made such an impact on your stay.

On the same note and If you feel you had an outstanding stay, we would appreciate if you could score us a ten (10) when filling out the electronic survey that you will receive shortly.

Looking forward to your return and to be of assistance when your travel plans bring you back to Whistler.

Warmest Regards

Afonso Cunha
Resort manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 29, 2014

I can't say I'm over the moon about this place, because it is a little bit corporate in feel. However, as usual, the Four Seasons staff all go out of their way to please. I don't know the Whistler area at all, so it's always nice to have a Four Seasons to rely on. You know you're going to be comfortable.

I do like the color scheme and decor, and the food is better than you'll find in most hotels. It seemed quite fresh, especially for a hotel. The pool area has a heated floor (I believe), which is nice. It's all good; it's just a little claustrophobic in design. You often feel as if you're in between apartment buildings, albeit very nice ones.
Our first room looked directly into a block of rooms opposite, and we could actually see others in their rooms, when we looked out our window. No privacy. We moved to a room facing the tree line, and then we finally felt as if it was a vacation, and not a corporate stay. The point; Location is key in this hotel, and there are some pretty inferior ones.
I don't know. Other than the first room location, I can't say anything bad. And again, I really like the decor. Yet, I know if we return to Whistler, we'll be renting a vacation property.

Room Tip: Some rooms face directly into people opposite you. If you live in a city, this probably won't be...
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this review, July 2, 2014
Dear Gwendolyyn_USA

Thank you for staying with us and for sharing your resort experience. We much appreciate your feedback and I'll make certain to share your comments with the teams, They will be delighted to learn, they made the difference during your stay.

Looking forward to your return and to be of assistance when your travel plans bring you back to Whistler.

Warmest Regards

Afonso Cunha
Resort manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thornhill, Canada
Top Contributor
54 reviews 54 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 28, 2014 via mobile

A little retreat of heaven up in the mountains far from the tacky shops of the village. We did get a room upgrade with our Amex Plat as well as a $100 credit. They went out of their way to help as my husband had injured his leg and could not walk very much. The pool was lovely with sunscreen offered. Breakfast was a small limited buffet but really all you needed. Had lunch on their patio and quality was excellent. Room was amazing with a view from a small balcony. The bathroom was beautiful and the service all round counted not have been better. They even drove us to our dinner restaurant and to the Peak to Peak start point.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this review, July 2, 2014
Dear Lyn L

Thank you very much for your kind comments and for staying with us during your vacation.

We much appreciate your feedback. I'll make certain to share your comments with the teams and I'm sure they will be delighted to learn, they truly made such an impact on your stay.

On the same note and If you feel you had a great stay, we would appreciate if you could score us a ten (10) when filling out the electronic survey that you will receive shortly.

Looking forward to welcome you back and be of assistance when your vacation plans include another visit to the Four Seasons Resort and Residences in Whistler


Warmest Regards

Afonso Cunha
Resort manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort and Residences Whistler

Address: 4591 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Whistler
#2 Spa Hotel in Whistler
#2 Top resorts Hotel in Whistler
#2 Romantic Hotel in Whistler
#3 Luxury Hotel in Whistler
#4 Family Hotel in Whistler
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Resort and Residences Whistler 5*
Number of rooms: 273
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Also Known As:
Four Seasons Resort Whistler Hotel Whistler
4 Seasons Resort Whistler
Four Seasons Hotel Whistler
Four Seasons Whistler
Whistler Four Seasons

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