We went to this hotel for 9 nights in March for the ski season. The hotel is well appointed, nothing spectaclar but the four seasons service is as good as in all their hotels. We had an upgrade to a lovely room with a balcony which was great. The rooms are great, spacious, good bathroom with hot powerful shower and nice fire. The beds are amazing we slept so well every night. The only thing I would change is the size of the closet! It is so small compared to the amount you take on a skiing holiday. The hotel is about 5 minute walk from the ski lift in upper village and the shuttle runs regularly from the hotel to the main whistler village every 15 mins. For breakfast we went most days to Portabellos which was halfway between hotel and ski concierge (3 mins). Its got great coffee and food and averaged $30 for two rather than $40 each in the hotel. We didnt do the fresh tracks mountain breakfast as it means being at the lifts around 6.30 to guarantee getting up and with the amount of snow we had, there were fresh tracks everywhere!
The hotel pool and jacuzzi is outdoor which is very pretty, however there are no indoor sitting or relaxing areas which given it was freezing meant we didnt use it so much as once you had been in the hot tub you really had to sprint back to the changing rooms! The spa itself is very expensive. The bar is small but nice, we went to free wine and cheese tasting most nights which takes place around 5pm and was great. They have a great band on a couple of nights and the place really fills up. We didnt eat in the restaurant as the menu looked average and we had heard mixed reveiws. The concierge in the hotel itself is really knowledgable and assisted with restaurant bookings and the spa we went to which is 10 minutes away.
The best bit of al was the Ski Concierge - this really does rock. When we checked in they whisked our skis and boots away and each day you put them on at the ski concierge at the bottom of the lift and take them off in the same place. they are then dried and given back to you the same way the next day. How will we ever ski in Europe again, no schlepping skis, sore shoulders or walking in ski boots. This is without doubt the USP for the four seasons.
Whilst there we had 1.5 metres of snow in a week!! Powder most days. I spent a day and a half with the Max 4 ski lessons which were excellent, far better than years of lessons I have had in Europe and I improved dramatically. I also recommend the heli skiing which my boyfriend went on and hasnt stopped smiling since!
Overall a great trip with a good hotel, the ski concierge would make us book again!
Pay for an upgrade the rooms are much nicer
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.