Having never been to Whistlers before, we poured over the poor map on-line trying to find the sweet spot of price, walking access to the restaurants at night and good shuttle access to the hill for skiing. Glaciers Reach was our pick and worked for us. We were lucky enough to get a backside unit (facing the tennis bubbles) so little traffic noise except late night folks walking to their units. The shuttle to the ski hill was across the street as was one end of the village walk, called Marketplace. This included a grocery story and liquor store. We were able to park the car for the 5 nights which is really what an on hill village should let you do!

Things that worked: We loved the private hot tub and think if you are skiing multi-days in a row - this is a therapeutic necessity! The fireplace was nice as we were on the ground floor and the tile floors in kitchen and bath were freezing from the car park underneath it. Kitchen was adequately stocked for simple cooking and the 2 laundry soaps supplied was a nice touch.

Things to improve: If you phoned for assistance from your room number, no one answered. If you phoned from your cell (outside line), it was answered.
The living room sleeper sofa had seen better days and should be upgraded if they are really suggesting folks sleep on it every night.
The biggest concern is if you arrived by bus - 'check in' and 'out' was a long way from Glaciers Reach up the hill in 'the Aspens'. Maybe they can make special arrangements for folks coming in without a car but it wasn't offered and would really be a bad start and finish to a vacation given the amount of luggage folks haul around on a ski vacation.

We had good weather, lots of sun! and if you don't want to haul your skis on the bus every day, you should know you can leave them and your poles in the basement of Carleton Lodge overnight for $5/pair/nt, just beware of line -ups in prime time!... sleep late, ski late!

This unit has two narrow steep stairwells if you rent it as a two bedroom. One bedroom, one steep narrow stairwell... The living space is very small and the dining room table is pushed against a wall barely fitting 4 people. Very closet phobic feeling. Had issues with disposal and sink backing up with not much help from the property owner. Noisy DW and water heater. Inadequate and old kitchen stuff including chipped dishes. Experienced dirty sheets, mattress pad and sweaty stained pillows! No working exercise equipment. Next time we will stay elsewhere so we don't have to deal with mechanical issues while we are on vacation. Too expensive for the quality. The only thing going is the location to the market and bus stop.

My husband and I rented a unit here for six months for the 2011/12 winter season, so we have plenty of experience with Glacier's Reach.

Firstly, it is in a great location - right across the road from the free bus shuttle which takes you to the lifts, and from the Marketplace supermarket. It is a ten minute walk to the lifts and to the top of the village, and the same to Blackcomb base, so super convenient.

The complex itself is relatively small, but I feel that's because there are a large number of units in quite a small space. Our condo was privately owned and very well looked after, and I couldn't fault the unit itself.

However, the main issues is NOISE and this is a big one...the problem with Glacier's Reach is that the walls and floor are thin, many units have outdoor hot tubs, and it's relatively cheap. Add to that that Whistler is a party town and attracts people who want to come and get absolutely smashed on drink and drugs most weekends.

The 11pm noise curfew is ignored my most weekenders, and when called, security are useless half the time, so we had to call the police a couple of times. One time we called security as the stag party downstairs (who had hired a hooker) were being noisy, and instead of sorting the issue out, the guy went inside!!

However, this issue is more a general Whistler issue, and having been to parties in other complexes, one endemic to Whistler condo complexes. My advice, spend a bit more money than the cheapest places available and you might have half a chance of a decent night's sleep.

I don't usually write negative reviews.

We stayed here during summer. The hot tub is insanely noisy at night and cannot be turned off. A phone call to management confirmed this. I slept on the couch instead.

The interior is sad and old. You can tell the owners do as little as possible to maintain the place, but still charge Whistler prices. Keep looking, there is much better out there.

You will also be woken up by the shouting tennis coaching that starts between 6am and 7am.