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“Great spring skiing” 4 of 5 stars
Review of Horstman House

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Horstman House
3.0 of 5 Small Hotel   |   4653 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada   |  
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Hotel amenities
Ranked #5 of 21 Whistler B&B and Inns
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106 people have reviewed this hotel

Traveler rating
    58
    36
    9
    3
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Mount Vernon, Washington
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 2, 2013

Recently spent five nights during Spring Break with my family in unit 301, which was clean but somewhat cramped for six people. The rooms had no dressers, so we lived out of our suitcases. The WiFi was sketchy at best. Despite call to front desk, nothing was done to improve this service. In today's world, if you advertise WiFi but cannot assure connectivity, you best not say you have it. Parking was extremely tight. Parking our Honda Odyssey was always a chore. The pool and hot top were full when we wanted to use them. While the property has good ambiance, we won't be returning.

Room Tip: Stay away from the elevator and as high up as you can.
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  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed March 31, 2013

Spent three nights at Horstman House. Very comfortable, though not extraordinary. One BR unit was small, but ok for two people. Excellent value. Easy bus to to slopes and good facilities overall. Hot tub and pool were great ways to end the day. Location was quiet, though noise from upstairs carries. Maintenace/housekeeping was fine. Would come and stay here again.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 3, 2013

A recent ski vacation in Whistler was enhanced by the service and quality of this hotel. It is a condominium that is rented out to vacationers by the night, week or longer. So the suites are fully serviced with kitchen including full appliances, dishes and cutlery, separate living and sleeping rooms. The lobby area includes kids game area, pool table, ski storage and luggage storage and lockers with bathroom and showers. Parking is secure and free. The staff is cheerful, friendly and helpful. On departure day, you can check out, ski all day, then return to the property to shower, change clothes, retrieve your stored belongings and car. It is located a short distance from Whistler Village, where many shops and restaurants are located but there is free bus service to the front door and the buses run q10 minutes early morning until late evening. You can ski in from the nearest runs but not out to the lifts. It is a premium property and not inexpensive, especially on weekends, but good value for the money if booked early. There is no on-site cafe or food sales.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Paget Parish, Bermuda
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 20, 2013

We enjoyed our stay at Horstman House. The location is on the free bus route, and the rooms were clean and attractive. We had a two bedroom suite, however the walls are not noise proof so voices/ music travels through. Wifi did work but was a little on the slow side. The hot tub was great at the end of a day, but the bubble jets were not working so well. In all we enjoyed our stay and if your looking for a nice place on a smaller budget I would recommend Horstman House.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timbuktu, Mali
Top Contributor
78 reviews 78 reviews
20 hotel reviews
Reviews in 31 cities Reviews in 31 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 18, 2013

Decent mountain themed condo, but nothing wow. Basic kitchen with basic appliances for maximizing revenues net of expenses to owners.

Wifi did not work on first day, but on day 2 and 3 after much complaining.

Nice hottub.

Solid value for families and budget conscious couples that wish to avoid the overpriced hotels nearer to the lifts.

In Whistler you get what you pay for. You pay less, you get less.

One slow elevator only. I can only imagine the slow speed during a busy weekend.

Everything average. Nothing wow but nothing mediocre either !

Room Tip: Pick a top floor if you can.
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Mukilteo, Washington
Top Contributor
111 reviews 111 reviews
31 hotel reviews
Reviews in 56 cities Reviews in 56 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 28, 2013

We have stayed at Horstman House several times and always enjoyed our stay. The staff is pleasant and the rooms comfortable. Plus they have a great outside hot tub, small pool, and a workout room. It is nice to have a place with a kitchen as food prices in town are high. But they have several great food stores in town (a 15 minute walk).

Room Tip: Pick one on the mountain side. And away from the workout room on the 2nd floor.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia H, Manager at Horstman House, responded to this review, January 30, 2013
Thank you for taking the time to post a review of your recent stay at The Horstman House Lodge. We are pleased to hear that once again you had a great stay with us and found the staff pleasant and the room to be comfortable. Those new pillow top mattresses definitely help with the comfort level!

We want to thank you again for your continued patronage of The Horstman House and Whistler Premier.

We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Horstman House

Also Known As:
Horstman House Hotel Whistler
Horstman House Hotel
Horstman Hotel Whistler
Address: 4653 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 21 B&Bs / Inns in Whistler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Horstman House 3*
Official Description (provided by the hotel):
The Horstman House is a luxury "boutique" condominium hotel located right on Blackcomb Mountain. This intimate mountain retreat only has 51 suites, but has the same amenities as properties twice the size. Make your Whistler vacation truly special, stay at the Horstman House and treat yourself.Ski-In to complex.Outdoor Hot Tub.Fitness Room.Games Room.Outdoor Pool.Elevators.Gas Fireplace.Full Kitchen.Washer / Dryer.Located on Free Shuttle Route.Free Wireless Internet Front Desk.Free Parking. ... more   less 
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