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“Great choice” 5 of 5 stars
Review of Aava Whistler Hotel

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Aava Whistler Hotel
3.5 of 5 Hotel   |   4005 Whistler Way | (On the edge of the village action), Whistler, British Columbia V0N 1B4, Canada   |  
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Special Offer
Free parking
Ranked #17 of 52 Hotels in Whistler
Certificate of Excellence 2014
Lancashire, UK
Top Contributor
140 reviews 140 reviews
52 hotel reviews
Reviews in 76 cities Reviews in 76 cities
279 helpful votes 279 helpful votes
“Great choice”
5 of 5 stars Reviewed September 22, 2012

We had just one night here and were sorry to leave. This was one of the nicest places we stayed on our self drive tour and couldn't believe just what good value for money it was.

Arriving early there was no problem checking in, staff cheerful and helpful. Soon had the car in the safe underground car-park and our bags in our room.

The hotel is modern, bright and welcoming. Everything we needed in the room, fridge, coffee maker, A/C and electronic safe. Plenty of hanging and drawer space if you should need it, desk area, TV, and easy chairs. Very comfortable beds and all spotlessly clean. Modern bathroom with plenty of fluffy towels and toiletries. Lovely addition of a couple of snuggly bathrobes.

Just on the edge of town, only a few minutes walk into the centre of Whistler but we found it quiet at night and slept well.

Whistler isn't a budget place to stay or eat but the Aava certainly offers value for money and we would stay here again if back in the area, but for longer next time.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,012 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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Bonn, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 15, 2012

We were two in a normal room in the third floor with two queensize beds. We stayed for 5nights and 6days.

Positiv:
- good location, everything is just a short walk away
- we paid less than 100$ per night for 2persons

Negativ:
- front desk staff was not very helpful at all and they were not interested in any kind of critisism at all
- the room was really dusty. It was always just poorly cleaned. From our first day on there was a dirty spot on the bathtub and it was still there when we left ( 6days)
- there were no garbage bags in the bins. Especially in the bathroom pretty disgusting

Neutral:
- parking in the garage costs 19,99$ per night. But thats average and the car is safe

  • Stayed September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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ColinHedderson, General Manager at Aava Whistler Hotel, responded to this review, September 21, 2012
Thank you for your review and your very useful feedback "Cortravels"-

I am sorry to hear that you did not experience our usual level of service, and cleanliness from our service teams, as these are usually areas for which we receive rave reviews!

Your feedback has been shared with these departments to ensure these reminder details remain of top importance.

I assure you will notice improvements on your return,

Thank you once again for your submission,

Colin Hedderson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Welwyn Garden City, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 15, 2012 via mobile

This was hotel was terrific, a model in designing a new hotel which could easily be characterless and yet making it both comfortable and attractive. The room was spacious, the biggest bed we'd ever seen and comfortable in every respect. The facilities were good and the whole feel of the place excellent. Without doubt this was largely due to the great people at the desk. When we arrived I thought the guy who greeted us was a guest, dressed casually in shorts and checked shirt, but this was all part of the relaxed, friendly style which we thought was great. Friendly, helpful, they achieved the perfect balance of friendly without being familiar, very efficient without a trace of stuffiness. It's in a perfect position, just outside the Village and I would recommend this hotel to anyone without hesitation.

I have to say I love the manager's response to the 'griper' - what is it with some people? I simply cannot believe this person would have had anything but a helpful and sympathetic hearing if he'd asked nicely!

Stayed September 2012, traveled as a couple
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Tofino, British Columbia, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 11, 2012

Friendly and helpful front desk. Clean room...nice ambience. The only glitch was the TV... it wasn't working. I didn't figure it out until the last day, when the front desk informed me that the power cord may have been detached from the set itself. Definitely will return :-)

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 10, 2012

The good:
-Great location
-Friendly Staff
-Clean room & nice beds & bathrooms
-Reasonable workout space. A little more than your "normal" hotel workout room.

The bad:
-Parking was expensive but that is to be expected
-Can hear some noise from the hallway.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aava Whistler Hotel

Address: 4005 Whistler Way | (On the edge of the village action), Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Whistler
#16 Romantic Hotel in Whistler
#17 Family Hotel in Whistler
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Aava Whistler Hotel 3.5*
Number of rooms: 192
Official Description (provided by the hotel):
A snowballs throw from the bustling village centre, and a few more footsteps to the Ski lifts, our fun and sociable team welcome our guests with stylish design, modern features, and comfortable and unique amenities.From your moment of arrival in our open and contemporary lobby, you will enjoy details and amenities unique to most village accommodations. From in-room technologies, HDTV channels, complimentary wireless and high speed internet, and iPod docking stations, to our full fitness room, over-size hot tub and year-round outdoor pool, Aava will pamper you with comfort, style, and friendly service.If traveling on business, our meeting spaces, and Banquets and Catering team will ensure the details of your meeting or function are unique and flawless.Come see for yourself - and join us at Aava - A modern mountain escape on the edge of the action in beautiful Whistler Village. ... more   less 
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Also Known As:
Coast Hotel Whistler
Whistler Coast Hotel

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