Great location! Ski-in/out was wonderful. We stopped at the condo during the day to shed layers and grab food. Easy walk to the village. Complex seemed clean. Decent furnishings. Not high-end but good for the price.
However, our experience with the front desk staff was bad. We were 2 adult couples checking into a 2 bedroom unit w/ kitchen. When we got to our room we discovered that one of the rooms had 2 twin beds. We tried to push them together but there was still a several inch gap between the mattresses. We called the front desk staff and were told that all the rooms were like that… maybe… she wasn’t sure. She’d have to talk to her manager and call us back. We didn’t want to unpack in case we were switching rooms so we just sat around. We were waiting to head to dinner and starving. After a half hour we called her again. She still didn’t know if we could switch rooms. We asked if someone could come to join the beds together. She said “No probably not tonight. I’ll see if I can get manager approval for that tomorrow.” What?? Seriously?! We ended up having to sleep in separate beds - a huge disappointment when we were on a romantic weekend getaway. The next morning we went to the front desk. No request had even been made to join the beds together. Thankfully the gal at the desk this time was helpful and said she’d get it taken care of right away.
The other issue is that our room was about 80 degrees! We had no heat on and had to sleep with the windows open to avoid sweating to death. This meant that when the delivery trucks pulled up at 7am it was loud! No sleeping in at all. So much for relaxing vacation. This was only April - I can’t imagine staying here in the summer.
- Official Description (provided by the hotel):
- We invite you to stay at The Aspens on Blackcomb, a gorgeous Whistler resort with individually-decorated furnishings and the option of spectacular mountain views. Centrally located in North America’s top ski resort, you’ll be able to hit the slopes straight from your front door. The Aspens on Blackcomb is the perfect romantic getaway. ... more less
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