We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A great place to stay!” 4 of 5 stars
Review of Hilton Whistler Resort & Spa

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added Hilton Whistler Resort & Spa to your Saves list
Hilton Whistler Resort & Spa
4.0 of 5 Hotel   |   4050 Whistler Way, Whistler, British Columbia V0N 1B4, Canada (Formerly Whistler Village Resort)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Book ahead and save 20%
Ranked #13 of 52 Hotels in Whistler
GreenLeadersSilver level
White Rock, Canada
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
56 helpful votes 56 helpful votes
“A great place to stay!”
4 of 5 stars Reviewed May 20, 2013

This Hilton property has everything you need to make your visit to Whistler a pleasurable experience. From check-in to check-out, we had a great stay. Our Whistler Jr. Suite with a balcony and mountain view was wonderful. The housekeeping staff we so attentive to our wishes. The bar and restaurant are equally well managed. Great service, very good food at a reasonable price made the resort that much more pleasurable. We enjoyed the fitness facilities, sauna, pool and hot tub too. A highly recommended place to stay.

Room Tip: Ask for a mountain view!
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

903 reviews from our community

Traveler rating
    452
    312
    82
    43
    14
See reviews for
222
364
43
105
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Perth
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 12, 2013

My husband, son and stayed in the Hilton in Whistler for a week at the end of the snow season this year, and we were very impressed with our room. We had booked a 2 queen suite, and the size of the room really blew us away. The living area with sofa bed and kitchen was a nice size, and the bedroom was huge with a wall to wall wardrobe on one side. More than enough room to house each of us and all our luggage and snow gear.

The kitchen was fairly well stocked, so we were able to cook breakfast every morning easily, as well as store our snacks etc. Given the slightly more expensive price of breakfast in the hotel restaurant, we were happy to be able to save a few dollars by cooking at least one of our meals ourselves.
The hotel staff were super friendly, which is what we have come to know and expect from Hilton staff. We loved the toiletries provided, again at a quality which we have come to expect as standard from a Hilton hotel. We didn’t think much of the ‘outdoor firepit’, which was a gas fire at a low setting which didn’t give off much heat to warm you in the cold weather. But the room also had a gas fire in it, so we could enjoy that together in the warmth of the room.

The location of the hotel was fantastic for skiing/snowboarding. Exiting the hotel from the rear brings you right to the Summit Sports shop where you can get all your rental gear, and if you go out the shop’s front entrance you are right in front of the Whistler gondola. Plus Summit allows you to store your boards with them at the end of each day, which is convenient and saves you lugging equipment up to your room each night.

Whistler itself is a lovely location with plenty of places to choose from for dinner, so we didn’t eat at the hotel at all. Whistler prices are a bit more expensive than the rest of BC, but that’s pretty well known. They are still far cheaper than where we are from (Perth, Western Australia) but we could notice the difference from the other places we visited in BC. We can definitely recommend the restaurant 21 Steps- while we were there, they had a 3 course menu for $35, which was the best food we tasted in Whistler. It was so good we went there on 2 separate nights.

The day we left, the hotel happily held our luggage for us to allow us to spend our last day on the slopes, and they also allowed us to use the downstairs spa/pool showers to freshen up before heading off. The bell hop was also very kind in letting us access our luggage a few times on that last day to add various items to it as we made some last minute purchases.

We were very happy with our stay at the Hilton and we would definitely recommend it to anyone who might be visiting Whistler. I only which we could have stayed longer :)

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tlefkovi, Manager at Hilton Whistler Resort & Spa, responded to this review, May 14, 2013
Dear RCLPerth,

It’s wonderful to receive a review from a true long distance traveler.

I’m delighted you and your family enjoyed your time in Whistler. As you noted, our location lends itself to providing convenience and accessibility to a wide variety of services, restaurants and activities. I’m equally pleased that our team helped to enhance your experience at the hotel.

When you are ready to return, we’ll have a room waiting for you.

Warm regards,

Tom Lefkovits
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Top Contributor
53 reviews 53 reviews
40 hotel reviews
Reviews in 39 cities Reviews in 39 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed May 8, 2013

We have stayed several times at this hotel during the winter ski season and, compared with oher whistler options we have used, it is good value for money. It may not be the glitizest , but the rooms are clean, comfortable and roomy, if a little old fashioned. We stay in a suite with kitchen and fireplace which makes it very cozy.The position is hard to beat as it is opposite the ski lifts and the staff are friendly and helpful.The only issues are that the room heater is an old type and is noisy and the spa is too expensive.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tlefkovi, Manager at Hilton Whistler Resort & Spa, responded to this review, May 10, 2013
Dear Lawyer/Exporter,

Thank you very much for taking time to provide insights from your recent visit with us.

It’s nice to know you are a return guest and that you find great value in our hotel. Our location is truly ideal in the winter after a hard day of skiing but equally convenient in the summer time close to all local attractions and activities.

Perhaps we’ll entice you to visit this summer.

Warm regards,

Tom Lefkovits
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
1 review
5 of 5 stars Reviewed May 6, 2013

In a transient area like Whistler it's hard to get good staff. Staff that do a good job cleaning the rooms and care about their guest experience. I really felt that the staff at the Whistler Hilton were sincere and cared about their guests and their experience at the hotel. Each staff member I came into contact with either asked how my day was, where I was from, or how my drive up was. In each of these cases, it came accross as very sincere and that they really were interested to know! The cleanliness of the room was also better than most I have experienced in Whistler and I've probably stayed in at least 10 different hotels over the years!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 2, 2013 via mobile

Got a great deal with the "suite secrets" promotion, no complaints with the room. The heater/ac system worked really well and the in room fireplace was very nice.

There were 2 problems with the staff :

1. When we came back to the room on one day, the cleaning lady was just finishing up. When we walked into the room, there was a very strong smell in the bathroom, like the cleaning lady had just used it. I had to light candles and open up the windows to air out the *entire room*.... Maybe the staff should use a different bathroom.

2. On the morning of checkout, a staff member entered the room after knocking only once, a full hour before checkout. I was alone in the room and was in the shower!


Tl:Dr great hotel, strange staff activity.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tlefkovi, Manager at Hilton Whistler Resort & Spa, responded to this review, May 6, 2013
Dear Ezbar,

Thank you for providing a TripAdvisor review of your recent stay.

Although I am happy to hear of your satisfaction with our room product, I’m sorry to hear of the two employee encounters mentioned in your review. We have specific protocols for both areas you’ve mentioned so it’s concerning when we don’t follow them.

I would like to invite you to contact me directly so that I may further examine what transpired to avoid any future repetition of the issues you encountered.

I’m grateful for you bringing this to our attention and look forward to welcoming you back to our hotel.

Sincerely,

Tom Lefkovits
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Langley, Canada
1 review
5 of 5 stars Reviewed May 2, 2013

My booking reservation was messed up by the main reservation call center. They reserved a King bed for 3 adults. in very short order, the front desk sorted it out and included a cot in the room, at no extra cost to us. The establishment is meticulously clean in all visible public areas including our room. Also very friendly staff. Would I book there again? Absolutely. Alvin LKP Quality Assurance Solutions Manager Specialist

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tlefkovi, Manager at Hilton Whistler Resort & Spa, responded to this review, May 15, 2013
Dear Alvin Lincoln K… P,

I appreciate you taking time to share a review of your recent visit with us.

I’m sorry to hear that your original reservation was not in order upon your arrival but happy to see that our friendly team was quick to remedy the situation.

Once again, thank you for taking time to write your review. We look forward to welcoming you back very soon.

Warm regards,

Tom Lefkovits
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
coquitlam, Canada
1 review
5 of 5 stars Reviewed April 29, 2013

Exceptional service from arrival to departure. Fabulous rooms complete with wood burning fireplace, fire log and matches! Great location and courteous staff who constantly went beyond the call of duty.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hilton Whistler Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Whistler Resort & Spa

Address: 4050 Whistler Way, Whistler, British Columbia V0N 1B4, Canada (Formerly Whistler Village Resort)
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Whistler
#6 Spa Hotel in Whistler
#7 Ski-In / Ski-Out Hotel in Whistler
#7 Luxury Hotel in Whistler
#12 Romantic Hotel in Whistler
#13 Family Hotel in Whistler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Whistler Resort & Spa 4*
Number of rooms: 289
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Travelocity, Priceline, Cheap Tickets, TripOnline SA, Odigeo, Venere and Tingo so you can book your Hilton Whistler Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Whistler Resort And Spa
Hilton Whistler Hotel Whistler
Hilton Hotel Whistler
Whistler Hilton

Owners: What's your side of the story?

If you own or manage Hilton Whistler Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.