This was my first time in Whistler and I'm glad that we got a place that was so central to the village. The concierge accommodated us without hesitation when we arrived earlier than the posted check-in time. When we arrived it was mid-day on a Saturday starting off a long weekend. Outside there were many cars parked outside in the roundabout waiting to be valeted. My partner entered the lobby and noted that there was only one person working the front desk and it was a bit of a madhouse but everything did work out in the end. There is a ready supply of fruit (apples during our stay) coffee, tea bags and warm water in the lobby, in the morning there are warm breakfast bars and at some point during the afternoon there are "home-made" cookies baked in the small kitchen area behind the check-in desk. Needless to say this is a pleasant greeting when you enter the hotel from the crisp air outside.We stayed in Room 207 which was above Buffalo Bill's, when I had called I did request a room away from the club but at that level, with the complimentary ear plugs and the sleep therapy machine provided in the room, it was tolerable. The room did have a great balcony view of the central roundabout, gondola and the mountains so it was an okay trade off I think. After reading the review about the woman with the child that sat bare-bottomed on the black fur blankets, the first thing I did when we entered the room was place those in the foyer by the the front door. The service staff is pretty young but I had no major complaints, our room was reasonably clean. I would definitely recommend having a playstation ID sorted out before arriving so that you can access your Netflix account via the PS3 in your room. The wifi connection at the hotel is excellent. Your room key gets you free entry into Buffalo Bill's and complimentary dessert at the Greek restaurant also adjacent to the hotel. The morning that we ventured out for brunch we noticed they had placed complimentary water-bottles in the car for our trek. My only qualm was that my car had not been parked in the underground when we had ventured out for brunch and returned, we walked to a restaurant close by for dinner and noted it was still parked outside and at this point had accumulated quite a bit of snow. When we returned after dinner it was still parked outside but I mentioned the concern to the concierge and it was placed in the underground as requested. I just didn't want it sitting out overnight as we would be checking out the next morning. Overall I was quite pleased with my stay here and would not hesitate to come back.