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“Friendly people in Whistler” 4 of 5 stars
Review of Summit Lodge & Spa

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Summit Lodge & Spa
3.5 of 5 Hotel   |   4359 Main Street, Whistler, British Columbia V0N 1B4, Canada   |  
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Ranked #10 of 52 Hotels in Whistler
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
“Friendly people in Whistler”
4 of 5 stars Reviewed January 15, 2013

We stayed three nights in the Summit Lodge. We liked our room, we had a really comfy king. The staff is the best part of staying here, from the front desk, to the ski valets, the room cleaning staff and the shuttle driver, Mark. They loved our dog Rusty and made a fuss over him. There are numerous restaurants within a few minutes walk and lots of parks nearby for dog walking. There was an enormous snow storm during our stay but Mark was out front with the shuttle right at 8 am. We have stayed at hotels closer to the lifts but Mark drops us off adjacent to Skiers Plaza and is back every ten minutes so the distance away from the lift is inconsequential. This is the best deal in town.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony M, General Manager at Summit Lodge & Spa, responded to this review, January 17, 2013
Dear Irwin H,

Thank you for your awesome review! I'm so glad you enjoyed your stay and Rusty was treated like royalty. We hope that you return soon!

Regards,

Tony
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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748 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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English first
Plymouth, United Kingdom
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 14, 2013 via mobile

Came here for part of our honeymoon. Nice, efficient welcome, friendly staff. Room was well appointed and clean with a MASSIVE, comfy bed. Little things let it down, eg broken hangers in the wardrobe. At least half the TV channels were blocked, which was annoying; for quite a pricey room (by UK standards) this was disappointing. Ski storage useful and the free shuttle to the slopes (driven by Mark, what a nice friendly guy) was a real bonus.

Overall a good lodge which we would recommend and return to.

Stayed January 2013, traveled as a couple
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Tony M, General Manager at Summit Lodge & Spa, responded to this review, January 17, 2013
Dear jjh97,

Thank you for your review. I am sorry that you were disappointed with certain aspects of your room. If you would like to discuss these matters with me I would be more that happy to talk to you.
Please contact me at tony@summitlodge.com.

Have a great day!

Peter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 14, 2013

The Lodge is steps away from the Whistler Olympic Park (where the medal ceremonies occurred) where they have free skating (skate rentals are $5) as well as shopping and restaurants within steps. The lodge has a hot tub (7-8 person), pool (decent size) and sauna. The lodge offers free coffee and hot chocolate at all times (via machine) and is manned a few hours a day to provide free goodies for your drink. The ski/board concierge was great (Brad) with all of our needs and the lodge offers a free shuttle to and from the lift so you dont have to walk or drive (Mark provided great advice). As in most parkades the spots are very narrow (drive a big truck) but we found a spot. Our room had a King bed and Queen hide-a-bed. Beds not the most comfortable. We are a family of 4 and found the room adequate for our needs. Room was near the equipment room so you could hear the elevator during the night. Not good if you are a light sleeper. Overall a good place. We would go back in the future.

Room Tip: stay away from the equipment/machine rooms as you can hear the elevators during the night.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BELLINGHAM
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 12, 2013

Great from Check In to Check Out. Would stay here again, most definately. We were greated very promptly and had our room key in 60 seconds. We have a small dog and they had a package for him and had a welcome board with his name on it. My wife really appreciated that. The staff was very helpful and accomadating, we really had an enjoyable time.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
5 of 5 stars Reviewed January 11, 2013

Just spent last weekend in Whistler celebrating my 40th B-day and I could not have hoped for a better stay. Along with a great location in the Village, secured parking, the clean and nicely appointed room, it was the staff of the SL that really made this particular stay stand out. I'd like to give a special mention to Mark and best wishes to him and his family in 2013. Thanks to all! I"ll be looking forward to staying at the Summit Lodge when I'm fortunate enough to return to Whistler mountain.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed January 11, 2013

We went to Whistler in December 2012 for a skiing holiday. The hotel is perfectly placed in the centre of Whistler village. The rooms were large (the bed was huge!) and clean and included a small kitchen. The small kitchen meant we could eat breakfast in our room and hit the slopes earlier.

The Summit lodge has a geat little hot tub out the back which is perfect for soothing those aching muscles after a hard day's skiing.

The Summit lodge has a staffed boot room and they dude there can give your skiing gear a complete service. My board needed waxing and edges sharpened and I was really impressed with the quality of service. If you want the board / ski servicing can be turned around really quickly (40mins).

As others have already said what really makes this hotel a great place is the staff - everyone was so friendly. Mark our TOTALLY AWESOME DRIVER drove us to the slopes each day and we only ever had to wait a couple of minutes for pick ups. THANK YOU MARK for transporting the skis for me! ;-)

In short this is a great hotel - book it now.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tingewick, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 9, 2013

We stayed at SL for our honeymoon between 23rd-30th December. The room was gorgeous (3rd floor, pool side), with a HUGE comfy bed and a lovely bathroom. We could have used more storage space for ski clothes, but that was a minor thing.

It is a fantastic location - close enough to the slopes to walk, but just enough out of the way to be peaceful. Just over the road for the Olympic Plaza, it is a few second way for Crepe Montagne (amazing fondue) and Blenz Coffee (try the cinnamon buns).
The free shuttle to the slopes is invaluable. Mark, the driver, is one of those rare kinds who seems to genuinely love his job - he made us laugh every morning and afternoon, and we never waited more than 5 minutes for him. He also refered to us as 'the newlyweds' every day, which was really sweet :)
The hot tub was such a lovely way to relax after a day on the slopes and the Baileys/Kahlua/Cointreu hot chocolate in front of the reception fire each day was delicious. We didn't have time to check out the spa but it was one of only two in Whistler to make the top 50 spas in Canada list last year.
The ski/board storage is brilliant, and the guys in there were super friendly. Very cute dog in there too - go and see him! :)
Elements Tapas, which is attached ot the hotel, serve the MOST incredible breakfasts.

The only shame was that we weren't really made to feel like honeymooners, despite it saying so on our booking, and the young chap who checked us in wasn't particularly helpful, but the rest of the staff were excellent. These are very minor points though.

Lastly, don't be put off by the fact that dogs are welcome - there were lots at the hotel during our stay, but (unless you see them) you'd never know they're there - clean and fresh everywhere, every day.

We hope to visit again one day!

Room Tip: We were room 304 (pool side, 3rd floor). V quiet.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Summit Lodge & Spa

Address: 4359 Main Street, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Whistler
#7 Romantic Hotel in Whistler
#8 Business Hotel in Whistler
#12 Family Hotel in Whistler
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Summit Lodge & Spa 3.5*
Official Description (provided by the hotel):
Summit Lodge is constantly changing and re-designing. The Summit offers more than just a hotel room, it is an experience. Nestled in the center of Whistler village, our guests can enjoy a memorable escape in an intimate atmosphere. Previous guests have often commented on how the Summit Lodge was an experience like no other and we have countless numbers of returning guests thanks to their enjoyable and pleasant stay. It is because of this that the Summit is more than just a hotel; it gives guest cherished memories, something which is difficult put a price on. ... more   less 
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Also Known As:
Summit Lodge And Spa
Summit Hotel Whistler
Summit Whistler
Whistler Summit

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