We came to Whistler for a little getaway from the city. This being a pet friendly hotel we decided to bring our dog which saved us a lot of trouble finding a pet sitter. There was something missed when we showed up and told them we brought our dog and they said our reservation had no dog mentioned, but they were able to accomodate us with no problems. The staff was very friendly and helpful. Our room was nice but it was not anything special. We had to move rooms once, when we discovered the bathroom fan was not working, and the shower itself did not work. Again the front desk staff was pleasant and helpful, but moving was some what frustrating after we had just unpacked everything. The new room was somewhat larger as it apoeared to be a handicap access room. Overall we had a nice stay here, but some of the rooms are in need of some TLC and a little elbow grease. While we would stay here again, it probably would not be our first choice as we've stayed at some nicer hotels at around the same price point in Whistler.