The hotel is great, and is almost a 4 star by city standards but definitely a 4 star by mountain standards. They do not have a restaurant so that's something to keep in mind.
However, their staff especially the ofront desk was amazing. Our car got stuck in heavy snow and we had to leave it in village and then get a taxi to reach the resort. We were in a panic mode and very scared. The car had skid on the highway while fully parked with hand brakes on...and out infant was in the car....anyways the front desk guy calmed us down. And next morning we said we'll extend our stay as we don not know when we'll be able to get our car out. He said ok and got us the same room. BUT, whenwe reached the village the snow had been ploughed and the roads were drivable. We didn't want to risk another snow storm (which apparently was to start that evening) so we called the hotel to cancel our newly booked room. The customer service person said 48 hr notice but the hotels front desk guy(Jordan) understood our state of mind and cancelled our next day reservation with no penalty etc.
Of all the hotels I've stayed in NA, this place gave me the best service and I'm only staying here every time I visit whistler...thought I should share my experience as in today's world it's difficult to differentiate between good and great places to stay.
- Official Description (provided by the hotel):
- Coast Blackcomb Suites is located ski-in, ski-out on Blackcomb Mountain, and offers a unique lodge-style setting. Complimentary continental breakfast, fully equipped kitchens, gas fireplaces and daily housekeeping are all included in your Coast Blackcomb Suites stay.Relax in the largest outdoor pool and hot tub of all Whistler hotels. Whether skiing in the winter, or golfing in the summer, our studio, 1 bedroom and 2 bedroom hotel suites provide the ultimate in comfort and luxury for your next stay. ... more less
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- Also Known As:
- Coast Blackcomb Suites At Whistler Hotel Whistler