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“Pleasantly surprised!” 4 of 5 stars
Review of Le Chamois

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Le Chamois
3.0 of 5 Resort   |   4557 Blackcomb Way, Whistler, British Columbia V0N 1B0, Canada   |  
Hotel amenities
Ranked #25 of 52 hotels in Whistler
Bainbridge Island, Washington, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“Pleasantly surprised!”
4 of 5 stars Reviewed March 21, 2013

We travelled to Whistler over President's day weekend, and had a wonderful stay! I waited too long to book, and EVERYTHING was taken...it was frightening. If you book early (as I has the previous year) you can actually get screaming deals. Alas, those deals are meant to soak up unbooked rooms, and, wow, it does the trick! Inventory is completely wiped out after the big sale. I wound up searching daily: Whistler Central ressies, Expedia, individual hotel sites, etc....NOTHING. No rooms. Despair! Suddenly, Le Chamois pops up...one room, good rate, and I grabbed it. Then, my heart sank as I read reviews....eeeewww, it sounded old and run down. Oh well, we would make the best of it! At least it was immediately adjacent to the slopes, even if it was away from the main village.
WELL. The place turned out to be fantastic. The room itself was a one bedroom, newly updated with granite counters in the kitchenette and bathroom, new carpet, nice Scandinavian furniture. Very, very, nice. The Hotel lobby is fine as well...nicely appointed (if not 5 star, definitely 3/4 minimum!!), friendly and helpful staff (and we used them a lot!!!!). The location was amazing. The Blackcomb lifts are feet from the door, there are stores and restaurants aplenty, even if there is not the go-go action of the lower village. But the path to the lower village is just across the street, and we timed it to be a 7 minute walk to the Whistler gondola. Now, come on! That is nothing (although a pain with skis, but hey, we had our own lifts steps away, with easy access to all of Blackcomb and Whistler). The place we stayed last year was "in the lower village" but it was at least an 8 minute walk to the lifts! My daughters loved, loved, loved the Chamoix location, even though initially they thought they would not.
Le Chamoix has a wonderful ski valet, so you only need to ride the elevator down, step outside, grab your skis, and take a few steps to the lifts. After skiing, you can hits several dining/bar options at the bottom of the Blackcomb lifts, or stow your gear with the valet and make the short walk to livelier action in the lower village.
Perfect for us! The units are privately owned, so perhaps privately maintained and furnished, and t that may account for the wildly different reviews of units. Ours was great.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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56 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Perth, Western Australia, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2013

I recently stayed at Le Chamois over the peak week of Presidents week and reading week in late February. Rite from when I started looking for a place to stay Le Chamois really stood out. From being a very competitive price for its location (especially over the week which I was staying) through to being able to have a full kitchen, Le chamois fit the bill perfectly.
The room which I had chosen, 213, was excellent. Very spacious and superbly maintained, with all the modern finishing’s mad it the perfect place to go relax after a hard day on the hill, and having the pool and hot tub on the same floor was a bonus.
I would defiantly recommend this location and specifically this room to anyone who was looking for an excellent place to stay whilst skiing

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny South
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 7, 2013

This condo had exceedingly bad quality items, see attached photos, all of which should have been cleared before checking guests into the condo.

The issues were

Curtains/nets unattached
Leaking taps in both the kitchen and bathroom area
Dangerous electrics - broken, cracked and open electrics - where is the Canadian standards for safety
Crockery just pleased on top of the microwave, allowing waste products to taint the crockery and glassware
Electrical Fire, despite having instructions for use did not work
Plus see other photos.

When all these were issues were passed to management they had 2 arguements'

1 We expect customers to inform us when things are wrong and we then correct it

2 We (Whistler Retreats) have only recently taken over the management of this hotel, so bear with us.

I think that most customers expect rooms to be checked for quality prior to letting, as we all go on holiday to holiday and not spend our time reporting issues on long standing quality and compliance issues which should be dealt with by the management.

All the details were forwarded to the President of Whistler Retreats, Bryan Reimer, who never once called to appoligise for this shabby condo. The reception did indicate that he would do this in an e mail, and offer some recompense as they have all my details.

This has not happened and whilst it is evident that some of the rooms in Le Chamois are good according to the other reviews, but this just goes to demonstrate that there is no consistency in what you are going to get, there are no quality checks and there is little focus on customer care in my experience and opinion

Room Tip: Do not use 201, opposite spa doors and this unit was 301, which evidently one would imagine is one o...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeChamoisHotel, General Manager at Le Chamois, responded to this review, March 21, 2013
We thank this guest for their review and appreciate their comments. It is always difficult when things don’t go as well as expected while on vacation.

We can understand that some of the features of the suite were not ideal and there were a few maintenance issues that were attended to as soon as the guest reported them, including the drapery clips and removal of a faulty lamp.
As each suite is privately owned, not every feature will be the same for each suite. We will pass along the guest’s comments to the owner of the suite to ensure any outstanding issues can be addressed so other guests have a pleasant experience.

We hope that despite the issues this guest experienced during their stay, they still enjoyed Whistler and great ski conditions. We wish them well and hope they return to the resort in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 28, 2013

We had an upper floor one bedroom facing the forest. I believe the rooms are individually owned like condominium units. In general the hotel is kept up well, and it has the most convenient location at the base of black-comb.

Our particular unit had a high-end stereo with Monitor Audio speakers, HDTV and lots of channels which we enjoyed during breakfast. Proper hot water and pressure, nice pool and jacuzzi.

Details:
Room: Clean
Kitchen: adequately equipped. Nearly 10 corkscrews :)
Bath: Clean and updated, high-end hardware
Beds: comfortable mattress and clean sheets.
Noise: Even though it's right at the base, the place is pretty quiet.

Trivia: One of the fastest elevators I've been in. More time for skiing.

Complaints:
Stay was too short.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint-Lambert, Canada
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 15, 2013

Let's start with the bottom line: this is a great value. Notice, we were in unit 213.

- great location right next to the Wizzard chair off Blackcomb side. True ski IN-ski OUT.
- clean unit, modern (recently renovated?)
- one BD unit for 960$ for 4 nights.

But...
Would have appreciated a more functional fold-out sofa in the living area. Should be replaced. Period. Probably why they propose to rent a cot if a second bed is needed. (eg traveling with ski buddy)

Found it surprising to find so little storing areas for coats and boots. An irritant.

Although labelled "Full Kitchen", it is a European style size kitchen. No cooking of a turkey in this extra small oven !! Actually, forget the use if the oven all together. It's probable less than 2 sq. ft. in volume. Also, never found the switch for the stovetop fan. :-(

Would definitely expect a boot dryer when renting a unit in Whistker --any place actually. Only place I've seen this so far was in a condo at LeMassif near Qc City. Great idea.

Finally, don't expect too much room to eat in. This unit is too small to have a table and chairs. Only has a counter and stool, in line facing... the kitchen cupboards.

To note nevertheless, the staff was very nice and derivable, generous of advices and suggestions for rest is and getting around. The procedure to access the unity when arriving late is simple and effective. Having parking (15$/night) is also a plus.

So...
Overall, a great value, but I will not come back as my needs haven't quite been filled. Hopefully this will help you judge if yours will.

Good skiing!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Montreal, Quebec, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 8, 2013

I booked a 3 day ski trip for me and my son i am in montreal and he goes to school in B.C and had to cancel last minute .I was very disappointed and was even more, when the hotel would not give me a refund ,i realize that they could have kept the first night stay and refund the other 2 night but Le Chamois said no ! I asked for a credit for a later date Le Chamois said no! They said they would try to rent it and if they did i would get a refund but only for 2 nights , How would i know if they rented it and if they rented it i would only get 2 day refund ...Not very honest , I got a credit for my air travel no problem but Le Chamois said no! So becareful money is hard to come by, these day but not for the chamois 500.00 dollars and they did nothing , i will stay somewhere else in the future.So to Le chamois i say NO!

Stayed February 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 7, 2013

My family of 4 stayed at the Le Chamois in December 2012. It's a great hotel that is really steps from the lift. The check in was smooth - the rooms have been recently renovated. There is a partial kitchen so it's quite convenient for us especially when you have kids - that microwave and refrigerator is almost a must! We really loved that we can walk down from the room, pick up our gear from the ski shop (you rent there and they store is for you overnight for free), and just head to the lift. Dirk and Bernie's downstairs, a cafe, has the best breakfast you can ever imagine. That brown bread is just heaven! We really enjoyed our stay at the Le Chamois... will go back again!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Chamois

Address: 4557 Blackcomb Way, Whistler, British Columbia V0N 1B0, Canada
Location: Canada > British Columbia > Whistler
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Ski-In / Ski-Out Suites Swimming Pool
Hotel Style:
#9 Top resorts Hotel in Whistler
#11 Ski-In / Ski-Out Hotel in Whistler
Price Range (Based on Average Rates): $
Hotel Class:3 star — Le Chamois 3*
Official Description (provided by the hotel):
Le Chamois Whistler offers guests the chance to indulge in a charming boutique hotel that blends European elegance with the casual lifestyle of Western Canada. The spacious guest rooms offer tranquil mountain or forest views and comfort with convenience kitchens and distinctive character and decor. Le Chamois features a year-round an outdoor heated pool and hot tub. Note that Le Chamois is not a full-service hotel. ... more   less 
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Also Known As:
Le Chamois Whistler
Le Chamois Hotel Whistler

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