I should have been skiing in Whistler and staying at Westin two weeks ago (April2007), however, I found myself in the emergency room of a hospital before ever going on my vacation. I informed the hotel about my unfortunate circumstances; the associate at front desk said there was nothing he could do, but that a message to the manager would be relayed to decide whether or not I could have my money back ( I purchased via the official website a few weeks prior. Their stipulation was no refunds upon purchase) . In short, they gave me a credit valid for 6 months. I had to call back several times before this was pointed out. I would have prefered a refund due to my extenuating circumstances. I
Now, I have stayed at this hotel in the past and it was better than most resort hotels but certainly not a 5 stars. The staff was affable, the location in relation to the ski hill-superb, the food in the restaurant, Aubergine--great, but I think the Pan Pacific and Fairmont have an upper hand on hospitality. Also, if 22% tax on your stay seems too much for you, they also charge a $20 fee to use the pool/fitness equipment and the most expensive parking fee in Whistler, $25 I believe. Am I from a far-off universe or is the Westin?
- Also Known As:
- The Westin Resort & Spa, Whistler Hotel Whistler
- The Westin Resort & Spa, Whistler Hotel
- The Westin Resort And Spa, Whistler
- Westin Resort Whistler
- Westin Hotel Whistler
- Westin Whistler
- Whistler Westin
- Official Description (provided by the hotel):
- Located in Whistler Village just yards from the gondolas and the slopes of Whistler and Blackcomb mountains, The Westin Resort & Spa, Whistler is an all-suite, full-service conference hotel and spa. ... more less
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