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“Fabulous location, functional rooms” 5 of 5 stars
Review of The Westin Resort & Spa, Whistler

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The Westin Resort & Spa, Whistler
4.0 of 5 Resort   |   4090 Whistler Way, Whistler, British Columbia V0N 1B4, Canada   |  
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Ranked #14 of 52 Hotels in Whistler
Danville, CA
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
“Fabulous location, functional rooms”
5 of 5 stars Reviewed August 16, 2013

My husband and I stayed here for five nights in August, and are already mentally planning to come back in the winter. At first, we were wondering if there would be enough to do up there in the summer, and we were quickly surprised at how much there IS to do in the summer. We didn't have our kids (ages 11 and 8) with us on this vacation, but would definitely come back here next summer with them. The weather was outstanding, and the scenery is just breathtaking.

In terms of the location of the hotel I don't know that it could possibly be better. You walk out the front doors in to the village and within two minutes you're at the entrance to the Whistler mountain gondola. We walked all around the Whistler Village and upper Village area and we both agree, this hotel is just it in terms of location.

The concierge was extremely helpful to us over several days. The rooms were very clean. We had just the standard studio suite, but it has a very large kitchenette. More complete than most kitchenette's I've seen in other places, including Westin timeshares (which this is not). Although it's not a full size refrigerator, there are two burners, a full size oven, full size dishwasher, and fully stocked for four. If we had our kids with us it could certainly work, although it would be a bit crowded, and save on some of the cost of meals. Cost of meals in the village can get from reasonable (breakfast wraps at the Coffee Lift outside the hotel are about $6-$7) to very pricey - $15 for an omelet. If you like sushi, look for Sushi Village, which is a short walk from the hotel in the village. We ate there three nights in a row, and it was always packed. A great sign. And reasonably priced, we found.

In terms of activities, we ziplined, white water rafted on the Elaho river, rented mountain bikes and had a great time riding through the trails (stop at the Nicklaus North patio for a bite to eat or just a drink -- it's SPECTACULAR and they have $4.25 beer and reasonable wine prices too. We did the Peak2Peak gondola (once was enough for us, but you can get a second day for only $10/ticket) and hiked one of the trails at the top of the Whistler gondola.

There are tons of things for kids to do there. We had no idea the mountain turns into a downhill mountain bike park during the summer, and they have actual camps the kids can take and learn how to do downhill mountain biking. And they have the same thing for adults too.

We will definitely be back both in the winter, and summertime.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review, August 19, 2013
Dear jbmckinney,

Thank you for your comments! We're just as excited as you at the prospect of welcoming you back (with the kids of course) for the winter! We hope to see you then.

Stay well,
Lisa McCormick
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,142 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
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English first
1 review
5 of 5 stars Reviewed August 15, 2013

We stayed here for our holiday. Wonderful experience! Extremely friendly staff. They go over and beyond for you. Rooms very clean, beautiful hotel, walking distance to everything you need. Highly, highly recommended. You will not be disappointed.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, BC
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 12, 2013

You really can't beat the location of this hotel. It is located right in the village just steps away from the gondola that takes you up the mountain.

We were happy with the hotel and it met our needs for a quick long weekend break.

Rooms: Our room was comfortable. The bed was great and I got a wonderful rest. (Of course beds are always subjective to people's tastes; but I thought it was very comfy.) I also enjoyed a number of bubble baths in the deep soaker tub. A great way to soak the muscles after hiking the mountain all day! The full kitchen would be a great way to reduce some of your weekend expenses. (There are a few different markets in the village that you can pick up supplies at).

Pool: Pools are an important part of why I pick hotels. I would have to say that the pool is average. It is a bit small for the amount of guest rooms and it was really only good for taking a quick dip to cool off. It was impossible to find chairs or anywhere to lay out and enjoy the sun.

Gym: The workout room was well equipped and had everything that I needed to get a quick work out in the morning. It overlooks the pool, so you get plenty of natural light.

We didn't eat at the hotel, so I can't comment on the food.

The concierge team was excellent and so were all of the other staff. I appreciated the excellent service.

My only real complaint would be that the parking can be quite costly if you bring a vehicle (which we did). It is $30 a day ($34 for valet). I would have preferred that this was included in the price of the room, as there are a number of other hotels in the area that do. It can add up over a number of days.

Overall I think that I would return to this hotel; but may be tempted to try out a few others in the area.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 12, 2013

The Westin is an excellent place to stay in Whistler. It's a beautiful and well maintained property. The service and staff is exceptional. I thoroughly enjoyed my stay. Staff members were committed to providing great and prompt service by fulfilling requests and providing helpful information. There was a dog in the room next door that wouldn't stop barking but the staff attended to the problem. It would be nice if there was an adult only pool but it's a great place to stay for families. It can be quite crowded with the beautiful weather.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review, August 19, 2013
Dear SuperTravelDiva,

Thanks for staying with us and sharing your comments! With a name like "SuperTravelDiva" we are especially pleased to receive praise from you!

Stay well,
Lisa McCormick
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Moody, Canada
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 9, 2013

I always love staying at this hotel. Great staff, excellent service and the heavenly beds are heavenly... We stayed in room 963 which is a mountain facing 2 bedroom suite. Really really amazing... this hotel being right in the village is accessible to everything and that's the best part.

Room Tip: Mountain facing views are best.
See more room tips
  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mammoth Lakes, California
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 6, 2013

Great location in Whistler Village for both summer and winter activities with gondolas, chair lifts and departure of tours (ATVs, rafting, zip lining and more) within minutes of the hotel. Very comfortable rooms. The one bedroom suites are particularly spacious and can accommodate a family of 4. But do not come here for the food if traveling with kids-essentially no options within the hotel... Luckily many other choices just a few yards away. Rooms do have well appointed kitchens which are helpful. Important to remember that Whistler is expensive regardless of what you do, and what and where you eat.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 6, 2013 via mobile

The location is perfect and beautiful. We picked the Westin for the "heavenly beds" but didn't realize that their pillows are old and very flimsy. We asked for firm pillows and wet told that all their firm pillows are booked for other guests. The door man said it is one if the number one things people complain about. They brought us extra floppy pillows and one smelled like old man. We stayed in a one bedroom deluxe suite. Be aware that the hide a bed has sharp springs that jab into your back.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review, August 8, 2013
Dear familyvacation10000,

Thank you for staying with us! We're glad you and your family took advantage of our prime location. Please accept my apologies that your sleep was not the usual relaxing experience that you expect from the Westin Heavenly Bed. We will be sure to follow up with our team about your comments.

Stay well,
Lisa McCormick
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Resort & Spa, Whistler

Address: 4090 Whistler Way, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Whistler
#6 Top resorts Hotel in Whistler
#7 Spa Hotel in Whistler
#8 Ski-In / Ski-Out Hotel in Whistler
#8 Luxury Hotel in Whistler
#12 Romantic Hotel in Whistler
#14 Family Hotel in Whistler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Resort & Spa, Whistler 4*
Number of rooms: 419
Official Description (provided by the hotel):
Located in Whistler Village just yards from the gondolas and the slopes of Whistler and Blackcomb mountains, The Westin Resort & Spa, Whistler is an all-suite, full-service conference hotel and spa. ... more   less 
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Also Known As:
The Westin Resort & Spa, Whistler Hotel Whistler
The Westin Resort And Spa, Whistler
Westin Resort Whistler
Westin Hotel Whistler
Westin Whistler
Whistler Westin

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