The location is perfect - right in the village, but not on the walkway therefore not having to deal with noise during the nights when people return from clubs, etc (have done that before and didn't get much sleep). We were a travel party of four with two separate hotel rooms booked, we received complimentary upgrades to one-bedroom suites on check-in which were wonderful - well laid out rooms, compact and efficient with everything you may need. Especially liked the door between the tub/shower and toilet/basin - allows privacy and multi-use. Kitchen was fully stocked with 4-person kitchen table. Sufficient closet space for longer stays. Balcony was great for morning coffees - we were on 3rd level with mountain and pool views. Great customer service - all-around the friendliest staff I have experienced in a long time. Amenities were enjoyed - limited but sufficient work-out area; 3 hot-tubs preventing over-crowded spaces; especially liked that the interior hot-tub had an extended curfew until 11pm (and not the usual 10pm); loved the heated pool - perfect temperature!
Had a negative experience with a young crowd on our floor - drinking and fighting at 3am, heard 8-10 people in the room; after calls to management it calmed down in around an hour - difficult situation but may have been dealt with faster. Please note that their minimum age to check in is 19yrs (vs. 25 yrs of many other Whistler accommodations) therefore potentially attracting more stag and stagette parties ...?Management did apologize the next day and sent over small basket with card signed by all front desk staff.
All-around a pleasant and comfortable stay.








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