The location is fabulous - the hotel is right at the foot of Blackcomb mountain, just yards from the ski lifts and a brief 5-10 mins walk from the main "village" along a wide, safe pathway.
As some other have written the rooms are a little jaded and dated but we were not there to lounge in the room, we were there for the outdoors. That being said, Fairmont really should put this hotel at the top of the priority list for room refurbishment beacuse they are way behind the competition in this area.
The service was impeccable - it was friendly and efficient and we didn't experience anything to complain about. In particular, Xavier in the bar was pleasant and charming. The bar itself is "old school" with its decor (leather seats, lots of wood, muted colors etc) but it was comfortable and inviting although a little quiet during our stay - we still enjoyed it!
The food was good but not great. I had a fairly "sloppy" caesar salad from the Wildflower Restaurant one evening and the Wine Room dinner that we had was pricey for the quality of the food, size of the portions and average nature of the paired wines. [Note to Hotel: Please improve the wine pairings to complement and enhance the meal - the choices right now are really pretty lame!]
We didn't use the pool although it did have a sunny aspect and looked fun. The only downside was that it's a pretty small area and the chairs and loungers were long occupied by early afternoon.
Housekeeping was fine. My concern was the mild disgust I had when I glanced into the vent above the shower as it must have contained 10 years of dust and other unidentified debris.
As usual I was hacked off by the excessive parking charges at approx C$26 per day. I know that it's standard practice but it still feels like gouging and I baulk at it at every hotel that rips its customers off in this way. And no free wireless internet in the rooms - that is so yesterday!
Overall, we loved our stay as, on balance, the good points far outweigh the bad. It's a charming hotel, very convenient, great views and the staff all helped to make it an enjoyable visit for us.
- Official Description (provided by the hotel):
- Located at the base of Blackcomb Mountain, Whistler's landmark ski-in ski-out hotel, The Fairmont Chateau Whistler resort hotel defines mountain luxury. A classic 12-story Chateau-style resort hotel with Health Club, Spa and the largest pool deck in Whistler - offering indoor and outdoor swimming pools, four whirlpools and breathtaking views of Blackcomb mountain. Situated a five minute walk from village center. ... more less
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- Also Known As:
- Fairmont Chateau Whistler Hotel Whistler
- Fairmont Whistler
- Whistler Fairmont