A great property with all the thoughtful amenities associated with Fairmont, coupled with exceptional staff.
The room itself is classic, though like other experiences with Fairmont recently, a bit...blah. My photos were lost so I cannot illustrate my point visually but I would describe it as a hotel that is expecting extra wear and tear (makes sense given it is a ski resort) and so hasn't invested in luxury or sprucing up the decor. Everything is in wonderful condition and very clean, so no concerns in that regard - it just seems to lack the thoughtfulness that goes into features like the lounge or lobby. In this sense, the rooms lack character, which is disappointing because the Fairmont brand is (for me) closely associated with class and elegance and the rooms stop shy of that. While this is not a deficiency, it is a missed opportunity to round out the overall experience.
The lounge and restaurant were excellent - we enjoyed breaks and late night drinks each day, settling into comfortable armchairs and sofas. There was always more than enough space to accommodate our group (~8 people) without infringing on anyone else's comfort. The attentive in the lounge was also top notch, with great drink recommendations and a balance of fast service with respectful distance, allowing us to linger long after we had settled our bill and even after the bar had closed.
The food in the restaurant was very high quality and the buffet had great selection. I especially appreciated the ability to take a smoothie or juice on the road for the days when I woke up late, or the day we woke up very very early for a 5am departure. They had breakfast bags ready for us with juice, pastries, yogurt etc. The food served during the day was exceptional - the only downside is that it was whisked away so quickly with so many leftovers that our team would have preferred to nibble at throughout the day. We had one amazing spread with solely meat and roasted vegetables and it was clear the kitchen got creative, roasting too many things to mention and all perfectly cooked - steak with an excellent sear and cooked to a beautiful medium rare was such a treat for lunch. Hot pretzels another day were also fun...basically we looked forward to meals and snacks with unusual excitement once we had one taste.
Overall, many of the ingredients of a 5-star luxury property are there - just wish that the rooms fulfilled their part of the bargain.