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“Awesome staff!” 5 of 5 stars
Review of Pan Pacific Whistler Mountainside

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Pan Pacific Whistler Mountainside
4.0 of 5 Resort   |   4320 Sundial Crescent, Whistler, British Columbia V0N 1B4, Canada   |  
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Ranked #9 of 52 Hotels in Whistler
Certificate of Excellence 2014
New York
1 review
“Awesome staff!”
5 of 5 stars Reviewed March 17, 2009

Just returned from a week at Pan Pacific - third year in a row. Once again we had a fantastic holiday. We are a family of five with young children and love all aspects of the place - great suites, awesome outdoor pool and jacuzzi, fabulous views (mountainside), Irish pub rocks (great food and family atmosphere), 20 yard walk to lifts but above all the friendliest and most helpful staff of any hotel we have visited.

  • Stayed March 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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834 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
San Francisco
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 16, 2009

Having spent a long weekend in this idyllic destination, we quickly discovered why Conde Nast recommends this property. At the base of both Whistler and Blackcomb mountains, we were afforded great convenience and amazing views!!!!! The rooms are spectacular!

  • Stayed February 2009, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2009

We stayed at the Pan Pacific Mountainside for 5 nights. The location cannot be beat - literally just steps away from gondolas serving both mountains, and just off of the Village Stroll with its restaurants and shops. We stayed in a one-bedroom suite, which was beautiful, clean, and comfortable. The service by everyone in the hotel was friendly and efficient. Free WiFi in the room was a plus and very convenient. We would definitely stay here again.

  • Stayed March 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2009

Our family just came back from Whistler and we stayed at the Pan Pacific Mountainside. We have always skied in Europe in the past but decided we would take the plunge and see what Canada had to offer. We have two small children so we needed a room for 4. The hotel staff could not do enough to help with all our needs, bearing in mind that Ski World who we booked with had done nothing at all to help or even turn up to greet us. The hotel facilities were great with a lovely outdoor pool & 2 jacuzzi's which was great to relax in after a hard day skiing. We booked a one bedroomed suite which was ample for our family, although our kids being 8 & 9 didn't really like the pull out sofa bed, but it was sufficient for their needs. But the room itself was great with a little kitchenette & lovely enclosed fireplace to warm up your feet.

All in all the location was the best with convenience to the slopes right opposite and all the restaurants which you need with a family with smaller children. The General Manager even gave us a welcome letter on our arrival which was a nice touch.

I would definitely recommend this hotel to all of my friends, the staff really made our holiday, they helped with ski school, booking all our activities which we were poorly let down by Ski World. I would never book a holiday ever again with Ski World!!

  • Stayed February 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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honolulu
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 11, 2009

Had problems with a rental property in Whistler and ended up as a walk-in at Pan Pacific Mountainside. Been to many different hotels & condos in Whistler village over the years and Pan Pacific is probably one of the nicest but off course one of the more expensive. It is just a couple of steps to both Blackcomb and Whistler lifts. When there are events such as ski jumping at the base, rooms that face the mountain have a great balcony view of the event. For the ultimate in laziness there is a secure locker room close to the entrance so you don't have to carry your snowboard or ski's in/out of your room.

No restaurant in the hotel however there is a pub which we did not visit. However most of Whistler's eating establishments are a short walk from the hotel and with a full kitchen in the room and two markets in Whistler, home cooked meals saved money but more importantly offered intimacy for the two of us in the evening.

Service was excellent with hotel staff all well trained and exuded a positive attitude to provide an enjoyable stay at Pan Pacific

  • Liked — Steps from Gondolas, excellent view for mountainside rooms & great staff
  • Disliked — Little more expensive than what I normally pay for a Whistler stay, had to pay for parking
  • Stayed January 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frisco, Texas
Top Contributor
50 reviews 50 reviews
49 hotel reviews
Reviews in 51 cities Reviews in 51 cities
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed January 24, 2009

It's been a while since I was wowed by a hotel, but this one did it for me. The rooms were great, the staff was amazing, and the location was perfect.

We had a one bedroom suite on the 6th floor that included a fully-equipped kitchen with stainless steel appliances. The living room had a gas fireplace and floor to ceiling windows with beautiful views.

The bathroom is not like most modern hotel bathrooms with a separate tub and shower. However, it still felt surprisingly spacious.

The room was spotlessly clean, and housekeeping even washed dishes. The staff was very helpful and responded eagerly to every request.

The hotel has a "shuttle" that is more like a private car service. It was immediately available each time we needed it, and it took us to Lost Lake for cross-country skiing as well as to the Fairmount Chateau for a sleigh ride and fondue dinner.

The hotel is located right in front of the gondolas for both the Blackcomb and the Whistler mountains and convenient to the many restaurants in Whistler Village.

Room service prices were very reasonable compared to comparable hotels, and we ordered room service for breakfast. It was delivered on time (actually, a few minutes early) and was delicious.

I cannot say enough good things about this hotel. I highly recommend it.

  • Liked — rooms, staff, location
  • Stayed January 2009
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
austin, tx
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2008

Just returned from this wonderful place. The Pan Pacific staff goes out of their way to make your trip perfect. Just ask Morad anything and he can help. He may be the best hotel employee of all time. I thought Texans were friendly. We will be back!

  • Liked — location and staff
  • Disliked — nothing
  • Stayed December 2008, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pan Pacific Whistler Mountainside

Address: 4320 Sundial Crescent, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Whistler
#4 Top resorts Hotel in Whistler
#6 Luxury Hotel in Whistler
#7 Romantic Hotel in Whistler
#8 Family Hotel in Whistler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pan Pacific Whistler Mountainside 4*
Number of rooms: 121
Official Description (provided by the hotel):
Pan Pacific Whistler Mountainside is Whistler's Best Address, ideally located in the heart of the pedestrian-only Whistler Village and the closest you can get to both the Whistler and Blackcomb gondolas. This award winning, full-service, boutique hotel offers an intimate ambience while featuring 121 well-appointed luxurious hotel suites all complete with full kitchen, fireplace, balcony, floor-to-ceiling windows, deluxe Aveda salon amenities and spectacular valley or mountain views. ... more   less 
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Also Known As:
Pan Pacific Whistler Mountainside Hotel Whistler
Whistler Pan Pacific

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