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“Always a good stay” 5 of 5 stars
Review of Pan Pacific Whistler Mountainside

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Pan Pacific Whistler Mountainside
4.0 of 5 Resort   |   4320 Sundial Crescent, Whistler, British Columbia V0N 1B4, Canada   |  
Hotel amenities
Ranked #6 of 52 Hotels in Whistler
Vancouver, Canada
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Always a good stay”
5 of 5 stars Reviewed October 15, 2012

We have used numerous hotels in Whistler and by far this one is one of the best. We've stayed here about ten times over the past 3 years and we've never been disappointed. Staff is always friendly from the Valet when you pull up, desk staff to the housekeeping. Nice Aveda bath products, rooms are always spotless.
Rooms with 1 or 2 bedrooms have nice kitchens. Great gas fireplace for cold nights.
Hotel is in the best location within a few feet of Whistler and Blackcomb Gondolas for skiing or hiking and you choice of tonnes of shopping and fine and casual dining. Walk to Whistler Golf Club or Chateau Whistler and a few mins drive away from Nicklaus North. You can not go wrong with this property!!

Room Tip: Request a mountain View room!
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Mountainside, responded to this review, October 24, 2012
Dear Guest, thank you for your continued loyalty to Pan Pacific Whistler Mountainside. We are honoured to be of service. We look forward to next time and feel free to contact me directly for your next reservation.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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772 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
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English first
Sydney, Australia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 13, 2012

Stayed for 14 days in February 2011. For access to the slopes this hotel is probably the best in Whistler. I had a great stay, though kept kicking my foot on the the murphy bed :)
I didn't notice any noise problems. Great to have a kitchenette to make breakfast in the morning.

Recommended.

  • Stayed November 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Mountainside, responded to this review, October 24, 2012
Dear Guest, thank you for sharing feedback on your experience with us at Pan Pacific Whistler Mountainside. We will review the edges of the murphy beds and thank you for this comment. Our team looks forward to welcoming you back for another ski holiday.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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Coldwater
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 12, 2012

We spent 4 glorious days in a beautifully appointed suite which had absolutely everything you could ask for - we really enjoyed having the ability to make our own breakfast - loved the murphy bed - everything was spit spot clean - the view over the pool and up the mountain was lovely - the location was wonderful with everything accessible - we enjoyed the hiking and just kicking around the area - the staff were incredible, so friendly, helpful and just couldn't do enough for us to make our stay perfect in every way - we will be back for sure!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Mountainside, responded to this review, October 24, 2012
Dear Guest, thank you for sharing your feedback. Great news to hear that you were able to unwind and relax in our all suite, all inclusive boutique hotel. We take pride in ensuring you have all the amenities you need, right at your fingertips in the comfort of your suite. On behalf of the team, we look forward to welcoming you back soon.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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Yaletown, Vancouver
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 12, 2012

Wonderful stay, nice clean room with a perfect night sleep. Staff is very helpful recommend sights to see and plan dinner reservations for us. Looking for a hassle free holiday either Pan Pacific's up here are a Great choice.

Room Tip: Tell them you want to face the pool.... (thats the side the mtn is on ;) ;) nudge nudge)
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Mountainside, responded to this review, October 24, 2012
Dear Guest, thank you for choosing Pan Pacific Whistler and sharing your feedback. Glad to hear that you were able to enjoy our mountain view suites and helpful service.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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Vancouver
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 9, 2012

We stayed in a one bedroom suite for a weekend getaway. The room had a great view-floor to ceiling windows facing the base of Whistler and Blackcomb. Check in staff was very friendly and efficient. One disappointment was no separate tub and shower-however, they did have Aveda products. The bathrobe was the softest and nicest I have ever had in a hotel-I was tempted to take it with me (note to management, I didn’t :). The location of this hotel is excellent-right in the village-so if you drive up you can valet park your car for the extent of your stay and walk everywhere. Also having a well equipped kitchen is great as you have grocery store and all amenities nearby. Our package included overnight parking, generally they do charge $25 per night, which is still lower than all the other hotels in the village. We had such a great stay here, we decided to extend our vacation for another night and bring our dog up-Whistler is a very dog friendly resort. Pan Pacific Mountainside doesn’t take pets, but their sister resort, Pan Pacific Village Centre does (a two minute walk away), so we moved there for our second night (reviewed also)

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Mountainside, responded to this review, October 24, 2012
Dear Guest, thank you for sharing your feedback. It's not often that we can showcase both of our beautiful all-suite hotels to our guests in one visit. How lucky are we! We are very pleased to hear that you enjoyed the floor to ceiling windows and views of Whistler Blackcomb. As you likely know we feature 4 piece bathrooms at Pan Pacific Whistler Village Centre. We hope to welcome your family back soon.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sechelt, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 9, 2012

We had the best Thanksgiving weekend! The mountain view room was fabulous; enjoyed a delicious pumpkin pie received upon arrival. We like having the suite (fully equipped) to bring the fixings to enjoy our coffee over breakfast in our room while watching the down hill riders in the bike park. After breakfast we were pumped to get out on our bikes and head for the single track trails (tons to ride). Great bike 'valet' and friendly atmosphere at this very well maintained property. Took in the turkey sale (gift cards excepted which was great) and got some bargains too. The whole weekend was a real treat. We returned to this hotel as we have been pleased with the property in the past and will certainly do so again!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Mountainside, responded to this review, October 24, 2012
Dear Guest, thank you for sharing your feedback with the travel community. We are happy to hear that you enjoyed our special Thanksgiving Package and made the most of all the added perks. We agree that it's great to return to your fully equipped suite to soak up the mountain views. Sounds like an exhilerating weekend and we hope to welcome you back soon.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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Vancouver, British Columbia, Canada
1 review
5 of 5 stars Reviewed October 8, 2012

We had a unbelievable stay at the Pan Pacific Whistler. The hotel was clean and very central to everything. Renee, Ashley and Dan were so nice and even went out of their way to get my 2 year old son a Birthday card and chocolates from Rocky Mountain Chocolates. This made his day!

The location was walking distance to everything. They even got us little robes for my 4 year old and 2 year old. Hotel staff deserved 5 stars! Keep it up!!!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Mountainside, responded to this review, October 24, 2012
Dear Guest, thank you for taking the time to recognize our team. We are proud to have a great team of associates providing firendly, personal and professional service. We look forward to next time!

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pan Pacific Whistler Mountainside

Address: 4320 Sundial Crescent, Whistler, British Columbia V0N 1B4, Canada
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Whistler
#3 Ski-In / Ski-Out Hotel in Whistler
#5 Luxury Hotel in Whistler
#6 Romantic Hotel in Whistler
#8 Family Hotel in Whistler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pan Pacific Whistler Mountainside 4*
Number of rooms: 121
Official Description (provided by the hotel):
Pan Pacific Whistler Mountainside is Whistler's Best Address, ideally located in the heart of the pedestrian-only Whistler Village and the closest you can get to both the Whistler and Blackcomb gondolas. This award winning, full-service, boutique hotel offers an intimate ambience while featuring 121 well-appointed luxurious hotel suites all complete with full kitchen, fireplace, balcony, floor-to-ceiling windows, deluxe Aveda salon amenities and spectacular valley or mountain views. ... more   less 
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Also Known As:
Pan Pacific Whistler Mountainside Hotel Whistler
Whistler Pan Pacific

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