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“Decent hotel, great location” 4 of 5 stars
Review of Holiday Inn Whistler Village Center

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Holiday Inn Whistler Village Center
3.0 of 5 Resort   |   4295 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada   |  
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Ranked #25 of 52 Hotels in Whistler
Burnley
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
Reviews in 36 cities Reviews in 36 cities
38 helpful votes 38 helpful votes
“Decent hotel, great location”
4 of 5 stars Reviewed October 25, 2013

After parking in the ample underground car park ($15 per day), we arrived at reception to be greeted by two smiling and friendly members of staff. One guy, originally from Glasgow, went to great lengths to offer suggestions on what to see and where to eat, which was really helpful. The hotel is a bit of maze, with various annexes and split levels, but we found our room with ease. It was of average size with a kitchenette, AC, a focal fire place and a jacuzzi bath. The hotel is only a steps away from great shops, bars and restaurants, so you couldn't wish for a better location.

My only gripe would be that housekeeping are prompt arriving at 10am on the dot each morning. Usually they caught us as we were getting ready to leave for the day, so it wasn't much of a problem, but for others this might be a disruption.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, General Manager at Holiday Inn Whistler Village Center, responded to this review, October 28, 2013
Thank you for taking time to post your review of our property and associates. We appreciate the feedback.
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299 reviews from our community

Traveler rating
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    61
    29
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Vancouver, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 6, 2013

This hotel is located in a great spot, just off the main strip in Whistler. You won't have to walk very far. The check in staff were pleasant. On the other hand, our 2 bedroom suite was not cleaned properly when we arrived. There was hair on the ceiling and in the jetted tub. The sink and the shower leak; also the bathroom door does not close properly. The room had a mouldy type smell, almost as though the carpet (which had quite a few large stains) had never dried out properly. I noted that these problems are cited by another reviewer last month, they probably stayed in the same room we did so I hope the management will rectify these issues once and for all. Overall, I'm not sure I would stay there again.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, General Manager at Holiday Inn Whistler Village Center, responded to this review, October 8, 2013
I am disappointed to see that you had a less than great experience at our property. I would be happy to discuss it with you in an effort to retain your patronage. Please contact me directly at amcgee@whistlerhi.com or 604-966-3112.
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A TripAdvisor Member
4 of 5 stars Reviewed October 2, 2013

My girlfriend and I decided to take a quick weekend trip out to Whistler, and the Holiday Inn provided a good location for getting around. The girl at the desk was super helpful and friendly and the rooms were clean. It's not the easiest place to navigate when carrying lots of baggage and getting to your rooms, but it's not too bad.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Whistler Blackcomb.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, General Manager at Holiday Inn Whistler Village Center, responded to this review, October 4, 2013
Thank you for posting your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northants
Top Contributor
68 reviews 68 reviews
56 hotel reviews
Reviews in 55 cities Reviews in 55 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed September 27, 2013

We spent two nights in this hotel on our tour. The hotel is situated in the centre of the village. Just walk out of the lobby into the village. Our room was very spacious with well stocked kitchenette. While booking in I had asked if the hotel had a laundry which they didn’t. We had just taken our cases to our room when they rang to say that a room which also had a laundry in it was available at an extra cost. We paid the extra for this additional facility and it was well worth it. The staff were really brilliant and so helpful. This was without a doubt the best hotel on our trip to Canada. Great value for money. We would definitely stay here again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, General Manager at Holiday Inn Whistler Village Center, responded to this review, September 30, 2013
Thank you for posting about your experience at our property. Most of our units have in room washer and dryers, but we recommmend putting in a request prior to arrival.
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 26, 2013

We were upgraded by the hotel from a regular room to a one bedroom studio. It was really a great place to spend the rainy days we had in Whistler. Everything was clean, comfortable and cosy. Loved the bed. Staff was great. The underground parking was convenient and cost $15.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, General Manager at Holiday Inn Whistler Village Center, responded to this review, September 30, 2013
Thank you for posting your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Whistler Village Center

Address: 4295 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Whistler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Whistler Village Center 3*
Number of rooms: 115
Official Description (provided by the hotel):
Whistler, Canada Hotel's Amenities Meet Your Needs For a luxurious stay at a world-class resort, visit the condo-style Holiday Inn, Whistler Village Centre. Our hotel's location in the pedestrian village offers easy access to the gondolas of Whistler & Blackcomb Mountain, local attractions and businesses. From visiting unique shops and fine restaurants to exploring the mountains, you'll find numerous attractions near us. Whistler, the #1 ski resort in North America, offers our hotel's guests skiing, snowboarding & snowmobiling opportunities in winter, and hiking, biking & whitewater rafting in summer. While visiting this Cultural Capital of Canada, you can also visit the many theatres and art galleries in Whistler Village. Our hotel's location is ideal for business guests visiting the Whistler Convention Centre. Our hotel's spacious, well-appointed studio's have phones with voicemail and free high-speed Internet access. With amenities like a Fitness Centre, you'll find the convenience you deserve at our Whistler resort. All studios have a fireplace, kitchenette, triple-sheeted beds and free wired high-speed internet access, and many studios feature a sleeper sofa, a full kitchen, clothes washer and dryer and jetted soaker tub. For a great stay in Whistler, lodging at Holiday Inn, Whistler Village Center is the best decision you can make. ... more   less 
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Also Known As:
Holiday Inn Whistler Village Hotel Whistler
Whistler Holiday Inn

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