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“Great stay in Creekside!” 5 of 5 stars
Review of Evolution

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Evolution
3.5 of 5 Hotel   |   2020 LONDON LANE, Whistler, British Columbia VON 1B2, Canada   |  
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Hotel amenities
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Ski and Stay Packages
Ranked #8 of 52 Hotels in Whistler
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great stay in Creekside!”
5 of 5 stars Reviewed June 18, 2013 via mobile

The room was a two bedroom suite with two bathrooms. Perfect as we were travelling with my mother. Rooms had everything we needed. Personal amenities were not lacking and kitchen was well equipped. Three TV's, free wifi. Nice pool, hot tubs and outdoor lounge. Plus, great outdoor BBQ for guests' use. Close to Creekside market, and Creekbread is a dIning must. Will definitely stay here again.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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175 reviews from our community

Traveler rating
    120
    45
    4
    4
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Any
English first
Richmond, Canada
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 21, 2013

We had a really nice stay here...everything that we needed for a few days. We liked it so much we added a few extra days while we were there to extend our stay because we were enjoying our time in Whistler, time to enjoy our hotel, with the outdoor pool, sauna & steam room! Quiet at this time of year, which was fine with us. What a beautiful place and location! Would go back and recommend to anyone, couples or families!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ovations, Director of Sales at Evolution, responded to this review, May 30, 2013
Thank you very much for your 5 star review. It is great to hear that you extended your stay because you were enjoying Whistler and the amenities at Evolution. That is the type of Whistler experience we hope all our guests have. We look forward to the opportunity to welcome you back in the future.
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Manila, Philippines
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 20, 2013

Really enjoyed our stay here. We went during the spring. Creekside is 5 miles out of Whistler Village so it's much quieter over here. The area is very nice, with a grocery and the awesome Southside Diner both less than a mile away. There is also a fantastic jogging/bike path that leads to the lakes around Creekside. Beautiful. The rooms/units (we stayed in a 2BR/2 Bath unit) are very nice. The full kitchen and the washer/dryer in the unit are fantastic. There is a lot of space, plus a sofa bed and a balcony. There is also a nice pool and jacuzzi outside, as well as a game room, and a "home theatre" with a ten-foot screen. Nice amenities to have. The front desk at Legends was very helpful and professional. I'd stay here again without hesitation. But make sure to have a car if you're staying in Creekside. Waiting for the shuttle to go to the village would be quite inconvenient. (Only note is that the airconditioning unit is in the living room, and the bedrooms only have ceiling fans. So it can get quite humid in the rooms because the windows there don't open. Wish they'd address this.)

Room Tip: Ask for the mountain view.
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, BC
Top Contributor
101 reviews 101 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed April 21, 2013

Evolution™ is a quarter-share owned condominium that offers rentals through the Lodging Ovations reservations system that also manages First Tracks Lodge™ and Legends™ in Whistler Creek. This is not a full service hotel, i.e., there is no door man, valet, on site concierge, room service; so if you are looking for full-service then keep shopping, but if you are looking for a modern condominium, with underground parking, outdoor pool/hot-tub, games room, & bike/ski lockers, all located very close to the Creekside Gondola, then look no further than Evolution™.

There is a public transit bus stop directly in front of the property for quick access to transit served locations such as Whistler Village, Nesters, Meadow Park, etc. Whistler Creek offers restaurants, a grocery store, & liquor store, for food & beverage options.

Our only "complaints": the room was too hot despite turning all heating equipment off, and the low-flow shower was frustrating if you wanted to get wet fast!

Room Tip: North Facing rooms overlook the highway, south facing rooms overlook trees.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 11, 2013

Away from the hustle and bustle of whistler village, but still close to everything you need. I was impressed with my recent stay at Evolution Creekside. It is very convenient to the hill (couple hunder yards away). No need to drive to the lifts, just put on your boots and walk over to the gondola.

The rooms have everything you need from a full kitchen, laundry, and double sided fireplace (living room/balcony).

The hot tub, steam room and sauna were great for apres ski. I especially like the fact that you can sip a nice cold beer while sitting in the tub....

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ovations, Director of Sales at Evolution, responded to this review, April 17, 2013
Thank you very much for your review of Evolution. I am pleased to read that you enjoyed great après ski in the facilities at Evolution and the convenience of being a couple hundred yards away from the ski hill. We look forward to the opportunity to welcome you back again in the future.
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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 31, 2013

We and our two kids had enjoyed our stay at Evolution and can recommend these condos with some important reservations. Fellow travelers should be well aware of the negatives first: if you expect ski-in and ski-out and / or lift side property, this is not the place. The walk with your skis is not a long one certainly (less than 100 yards). You can ski in even closer on the right side of The Legends lodge at the base of Creekside gondola and with a few bumps of watery snow you will be within 50 yards. Be aware by the way that Whistler is essentially a "suburb" resort - it is so close to Vancouver that city denizens go to ski there on their weekends and a lot take Friday off as well. So the lifts are very crowded Friday and Saturday. About Creekside for those new to Whistler (and we were): it is a very small, quiet and not very attractive village, quite distant from Whistler: taxi ride is 15 CAD, and the bus is 2.50 for adult and 2 CAD for a child. Adult bus tickets can be purchased at the Legends (location of a bus stop as well). The ride will take 10-15 minutes depending on time of the day. The service is reasonably frequent (every 10-20 minutes). There is no direct service to Blackomb base. You will need to change the bus at the bus loop of Whistler. Ski school at Creekside has serious disadvantages for those with children (relative to Whistler and Blackomb): they do not offer private lessons for beginners and only offer 3 days adventure camp rather than 5 days like main locations. They do offer two days extension but they do not guarantee the same teacher for the extension days. Also be aware that if you register you kids to ski school online, you still have to line up to get their vouchers and ski lift tickets prior to bringing them to ski school. The line is unlikely to be long but somehow it still takes forever. I guess one of the main problems there is that they do not prepare vouchers and tickets for those who paid on line in advance but still keep looking into their computers and print them out as you wait. Tickets are old style - not your Vail e-cards.
The supermarket is very convenient for the Evolution (less than 5 minutes walk) and the selection is reasonably impressive but we did not manage to buy typical things our kids particularly enjoy (specific kind of yogurt or drinks that are very common in any US supermarket).
Negatives on the lodge itself: it is great that it is a pet friendly lodge but if you have the slightest allergies to pets you are in trouble. No matter how well the staff cleans the rooms you will be sneezing and red-eyeing all week long. They do not seem to separate pet-friendly from pet free rooms. There is no concierge or staffed lobby desk at the Evolution - all services are provided by the desk at - you guessed it - The Legends. So if you arrive with lots of skis and bags, you are welcome to push your trolley that is conveniently available at the lobby. The elevators have to be the slowest on earth as well. The rooms are somehow getting way too warm at night, and opening small windows does not really help. There is an acceptable set of utensils at the kitchen but - as seems to be a perennial problem with these lodges the world over - the knives need good sharpening. There is no restaurant at this lodge and in general most good restaurants are NOT at Creekside but in Whistler village. The exception is a Creekbread pizza restaurant at Creekside - less than 5 minutes walk from the lodge.

Nevertheless on the balance this was a great vacation and the lodge is very good. One bedroom suite is very well designed, the bathroom and rooms are very comfortable. While Creekside has clear shortcomings, there are clear advantages: it is by far not as crowded, the skiing of the Whistler mountain on the Creekside is amazing, and the access to other sides and to Blackcomb mountain is very convenient. Kids loved the mountain.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 26, 2013 via mobile

Your absolutely inflexible cancellation policy and customer service is terrible. Due to extenuating circumstances we were unable to use the room, so we cannot comment on the room suitability. We informed you 30 days in advance of the booking and of course our request for cancellation was denied as we needed to give 45 days notice. If we could have given that much notice we would have. Luckily many hotels in Whistler are managed with much more regard for unforeseen circumstances and customers are treated with compassion....Lodging Ovations is not one of them.The room cost us $3,200 for 7 nights and we were unable to use it and you were unwilling to transfer the property or help us to find someone to take over the rental. I asked to speak with someone beyond your call centre staff. They gave me an email address. I sent an email outlining my concerns and never got a reply. Your slogan Best Price Guarantee" is totally bogus . How much is a one bedroom suite in March? it sure isn't $450 per night....more like $350? We were not only not able to cancel....but then we were held to pay the premium price for a room that sat empty. Thanks for nothing.

Stayed March 2013
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ovations, Director of Sales at Evolution, responded to this review, April 2, 2013
Dear Renee G,

I am sorry to hear that you were disappointed with our cancellation policies. Being a resort hotel with seasonal demands and long-lead booking patterns, we must have some certainty with our bookings as, once confirmed, other guests are actively declined accommodation and deprived of an opportunity to visit the resort and enjoy the exceptional season. These cancellation policies are emphasized at the time of booking and also via email confirmation(s).

Looking at your reservation I see that you had originally booked at Evolution for the 22nd of December for seven (7) nights and that you contacted the reservations center on November 25th to cancel the booking as you had purchased a place in Whistler. Unfortunately, this was well within our 45 day nonrefundable cancellation period. Out of courtesy we offered to move your reservation to another date or for you to assign the reservation to one of your friends. Both options were presented to try and help you with your booking situation.

On Dec 6, 2012, upon your request, Customer Care moved your reservation to March 16 - 23, 2013. On Feb 11, 2013, you requested another date change which was not permitted due to the fact that a change had already been made.

I am truly surprised and puzzled by your mention “we were unable to use the room, so we cannot comment on the room suitability" as we have a registration card signed with your name and there was also a car parked in our parkade under your registration for the entire stay!?

Thank you for your diligence in bringing your sentiments to our attention via our Guest Folio and Trip Advisor.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Evolution

Address: 2020 LONDON LANE, Whistler, British Columbia VON 1B2, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Whistler
#8 Family Hotel in Whistler
#13 Romantic Hotel in Whistler
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Evolution 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
This modern, chic lodge is located in Whistler Creekside, just a short walk to the slopes and offers one and two bedroom suites as well as one three bedroom suite. All suites feature a trendy and sophisticated design, full kitchen with high end appliances, dining area, living area with a cozy fireplace, private balconies and an in suite washer and dryer. The amenities are endless with an outdoor heated pool, two hot tubs, a sauna, eucalyptus steam room, fitness centre, a games room and a media room, which provides two daily movie viewings. Come experience all Evolution and Whistler Creekside have to offer! ... more   less 
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Also Known As:
Evolution Hotel Whistler

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