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“great room great value” 5 of 5 stars
Review of Pacific Inn & Suites Vernon

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Pacific Inn & Suites Vernon
3.0 of 5 Hotel   |   4790 34th Street, Vernon, British Columbia V1T 5Y9, Canada   |  
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Hotel amenities
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20% off room rate
Ranked #6 of 20 Hotels in Vernon
Prince George, Canada
Top Contributor
259 reviews 259 reviews
52 hotel reviews
Reviews in 46 cities Reviews in 46 cities
77 helpful votes 77 helpful votes
“great room great value”
5 of 5 stars Reviewed May 1, 2014

great room, excellent value. quiet rooms, comfy beds, friendly staff. rooms are spacious and clean. would repeat here again. great value for what you get. location is excellent for going skiing, to the casino or to do a little bit of shopping.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 reviews from our community

Traveler rating
    27
    25
    11
    4
    1
See reviews for
17
20
7
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Edmonton, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 12, 2014

After a long drive this is the place. Helpful staff, clean, affordable. Came here late evening looking for a place to rest. Got a great place for low 100$'s after trying the other tourist traps the Okanagan has to offer. I will make it a point to stop here in the future. nice tile and decor, bright and new! what more do you want!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erol B, Director of Sales at Pacific Inn & Suites Vernon, responded to this review, January 14, 2014
Hi Bobby,

Thanks so much for staying with our Hotel and pointing out our helpful staff, clean & new rooms, and affordability! We are happy to hear that you will be staying with us next time you are in Vernon. We look forward to treating you well next time you check in!

Best Regards,
Erol

Sales & Marketing Manager
Pacific Inn & Suites Vernon & Kamloops
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
White Rock, Canada
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 12, 2013

recently stayed here with a group and found the motel to be very good value. Above average rooms,comfortable furnishings and beds, very clean and quiet. Friendly staff. The restaurant/bar was casual and very good so we didn't need to go elsewhere. We had a guest discount in the restaurant which was a smart move to encourage stay on site dining. Highly recommended

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erol B, Director of Sales at Pacific Inn & Suites Vernon, responded to this review, January 10, 2014
Dear Guest,

Thanks so much for taking time to write a review of our Hotel and our Ricky's Restaurant online. We appreciate the feedback! Glad that you found our accommodation a great value. We look forward to hosting you again in the future.

Kind Regards,
Erol

Sales & Marketing Manager
Pacific Inn & Suites
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1 review
5 of 5 stars Reviewed December 3, 2013

Comfortable, well decorated, clean and pet-friendly. Nice front desk staff and good service and food at the restaurant. The lounge is beautiful. Way better than the old Ricky's in Kelowna! Would stay here again.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erol B, Director of Sales at Pacific Inn & Suites Vernon, responded to this review, January 10, 2014
Dear Guest,

Thanks so much for the great review, and for sharing your experience. We are glad that you are pleased with our atmosphere :) We do hope you come and stay with us again!

Kind Regards,
Erol

Sales & Marketing Manager
Pacific Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Revelstoke, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 15, 2013

I stayed here for one night in November. Hotel looked new and promising. Our room was a King on the 4th floor and very quiet. After watching the CBC expose on hotel cleanliness I proceeded to wash the bathroom counter and it was quite dirty and as well the shower floor which left my cleaning rag brown. Everything looked clean but obviously it was only wiped and no cleaner was used to do the job, very disappointing.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erol B, Director of Sales at Pacific Inn & Suites Vernon, responded to this review, November 18, 2013
Dear Guest,

Thanks so much for taking time to review our hotel. We also thank you for bringing up your concern. We do apologize for your experience and have taken steps to make sure this doesn't happen again for our guests. We are glad that you gave us great reviews on our room, service, quality and value! We do hope you stay with us again, and give us another chance to give you a great guest experience.

Warm Regards,
Erol Bortucene

Sales & Marketing Manager
Pacific Inn & Suites Vernon & Kamloops, BC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Okotoks, Canada
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 18, 2013

I stayed here for 2 nights in August with my 3 grandchildren and a dog. I reserved the room over the phone and was given a lot of good information to help me choose the right room. We opted for a suite with a separate bedroom and a full kitchen, thinking I could cut my expenses a bit by cooking meals in the room. The hotel was very modern, clean and well decorated. Our dog friendly suite was clean and very quiet, I never heard a thing as far as hallway or neighbor noise. The staff at the front desk was very helpful with lost room keys, change for the laundry etc. There were only 2 negatives to our visit. The first was the lack of parking. This hotel shares the lot with a Holiday Inn and also an adjoining family restaurant. There was just not enough space to get a truck in and out of very small, and short parking spots. It didn't help that there were several trucks with boats attached taking up 4 spots each. The room we were in had a full kitchen but the cupboards were almost all bare. We had one frying pan and a tiny saucepan, one kitchen towel, very few utensils, and a very basic corelle dinnerware set for 4 (it really didn't fit in with the beautiful room decor). We had to have someone at the front desk find us a can opener. We were told that there was a large group in earlier in the week who had booked all the rooms with kitchens and they obviously shared the utensils, pots and dishes. The kitchen itself was beautiful, but sadly understocked. I don't expect to cook gourmet meals, but there should be enough to make a simple bowl of pancake batter. I expressed my concern to the front desk when I checked out and was told they would try harder to make sure the rooms were well stocked after every guest left. I would choose this hotel again as I felt the staff were trying very hard to make our visit a good one.

Room Tip: We had a room facing the parking lot, away from the main street. It was very quiet.
See more room tips
  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erol B, Director of Sales at Pacific Inn & Suites Vernon, responded to this review, November 19, 2013
Dear Guest,

Thanks for your review of our Pet Friendly One Bedroom Full Kitchen Suite. We appreciate that you took time on TripAdvisor to do this. We are currently looking into your concerns about our Kitchen cupboards. Our apologies for this. We look forward to hosting you and your family again in the future.

Kind Regards,
Erol

Sales and Marketing Manager
Pacific Inn & Suites Vernon & Kamloops, BC
Report response as inappropriate
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Oshawa
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 14, 2013 via mobile

We stayed at the Pacific inn and suites in Veron Oct 9 to 13th for a family wedding. I found the hotel to be nicely decorated, clean and quiet. We had a room on the 4th floor facing the street but was well insulated so didn't hear a lot of street noise.
The room was a king sized bed with a pull out love seat. It was spacious, bathroom was reasonable (my wife complained it was hard to put make up on with the lighting used) and lots of hot water and pressure. The staff were friendly and even brought extra hangers right to the room late at night to accommodate the formal clothes we had.
Housekeeping was efficient and always had the room made up when we got back even when we just stepped down for a light lunch
The restaurant attached to the hotel was nice to have so we did not have to go in search of a breakfast place. Breakfasts had a good selection and while a little pricey depending on what you ordered, the connivence offset that I felt.
Parking is shared with the Holiday Inn express so if you are out late, you may have to park on the street depending on how busy it is. Only had to do that one night and no problems with the car the next morning
We would stay there again.

Stayed October 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erol B, Director of Sales at Pacific Inn & Suites Vernon, responded to this review, November 19, 2013
Dear Guest,

Thanks for your review, and choosing the Pacific Inn & Suites here in Vernon. We are glad you enjoyed your stay and our restaurant, Ricky's All Day Grill & Lounge. We look forward to having you stay again!

Kind Regards,
Erol

Sales & Marketing Manager
Pacific Inn & Suites Vernon & Kamloops, BC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pacific Inn & Suites Vernon

Address: 4790 34th Street, Vernon, British Columbia V1T 5Y9, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Vernon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #6 of 20 Hotels in Vernon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pacific Inn & Suites Vernon 3*
Number of rooms: 61
Official Description (provided by the hotel):
The Pacific Inn & Suites Vernon offers 61 brand new Executive King Rooms and One Bedroom Suites with Full Kitchens. Every guest room features 37” flatscreen TVs with HD viewing, mini fridge & microwave and complimentary wired & wireless high speed internet access. We feature Ricky’s All Day Grill, a fitness centre, large spacious meeting room and an inviting open lobby social area. ... more   less 
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