We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“short stay - short review” 4 of 5 stars
Review of Prestige Hotel Vernon

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added Prestige Hotel Vernon to your Saves list
Prestige Hotel Vernon
3.5 of 5 Hotel   |   4411 32nd St., Vernon, British Columbia V1T 9G8, Canada   |  
Hotel amenities
Ranked #10 of 20 Hotels in Vernon
Britsh Columbia
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
“short stay - short review”
4 of 5 stars Reviewed February 11, 2012

I stayed there recently for one night on business travel.

Good:
Lots of easy parking. Staff was fine - no complaints but no extra efforts. The room was very large with a comfortable bed, large flat TV, nice furniture and decorations. It was quiet when I was there. Nice bathroom with walk in shower (no tub). The onsite and somewhat upscale restaurant/lounge was nice and convenient.

Bad:
The shower tap did not work properly. It took a very very long time to get warm water - I almost gave up. When warm water did arrive, it got very hot. The tap was not easy to adjust the temperature and once I had it right, it changed by itself after 1/2 a minute or so - adjust... change, I had to constantly adjust it. I think they were very cheap taps in an otherwise nicely done bathroom.

Overall a nice place and I liked the large room. Perhaps my shower experience was only this room?

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at Prestige Hotel Vernon, responded to this review, February 14, 2012
Thank you for your comments. I will be sending you a private message to request more information on your stay. Though it is nice to know you enjoyed the amenities in your room, we are always striving to make sure service exceeds our guest’s expectations and your insight will be very helpful. We hope that your next stay with us will be improved.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

99 reviews from our community

Traveler rating
    26
    32
    23
    10
    8
See reviews for
28
19
6
36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Burnaby, Canada
Top Contributor
72 reviews 72 reviews
42 hotel reviews
Reviews in 28 cities Reviews in 28 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 5, 2012

That's not saying a whole lot mind you but the Prestige is a nice place and the staff are very accommodating. I stayed in a deluxe room with kitchen (full stove, fridge, microwave, espresso machine). There isn't a desk, but the dining room table is fine for computer work (although there isn't a nearby outlet so you have to have a long cord to plug into the kitchen area). The hotel is across the street from a mall with a couple of restaurants although it has its own restaurant and bar (and spa and pool and convention centre).

The one minor quibble I have is that the shower/tub combo is dangerous. The tub is very deep and there is nothing to hold onto when getting in and out so be careful!

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at Prestige Hotel Vernon, responded to this review, January 17, 2012
I really appreciated your comments and I will be sure to pass them along to our team. We are always working to ensure that our guests have an enjoyable stay. We will address your concerns and look forward to welcoming you back on your next visit to Vernon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, BC
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 8, 2011

I had a very pleasant stay at the hotel, quite different than some of the other posts that had me a little concerned. It could be that I stayed on a weekday evening on business in December...whatever the reason, I'm pleased with what I received.

The room was large, clean and had recently been redone. The only relic that the hotel seemingly opted to facelift rather than replace was the bathtub and surround. They were clean, but dated. Very comfortable bed, free wi-fi, in room fridge and pleasant decor. Staff was very friendly and courteous.

One note for late sleepers - I was happy that I was up and ready to leave the room around 8 am when a train rumbled by and shook the room - those hoping to sleep in may have experienced an unwelcome surprise.

Would stay here again if in town on business.

Room Tip: Though a highway facing room may seem noisy, there is very little after hours traffic. You want to b...
See more room tips
  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Westminster, British Columbia, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed October 12, 2011

Other then maybe some issues with the cleanliness of the washroom and the dirty walls we were very content. It is a kids/sports hotel and it is what it is, nice big screen t.v., lobby staff were always cleaning and the room was perfect for our event, the restaurant staff were GREAT!! (we dined at the restaurant twice)

Thanks!!

  • Stayed October 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at Prestige Hotel Vernon, responded to this review, October 16, 2011
Thank you for your review. I am happy that you enjoyed the room amenities and had a great weekend. Our staff is always thankful for feedback and I will pass on your suggestions as well as compliments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
louis creek bc
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 11, 2011

A getaway retreat for 4 girls.. we checked the prestige website but unfortunately did not think to check "tripadvisor" room was NOT worth the $200.00 we paid. Do you not think that when you book a room for 4 that there would be 4 towels, 4 coffee cups etc.??? The toilet was dirty and my girlfriend said today that she felt like wearing a pair of flip flops in the shower.. The pillows where all lined up on the beds and mine was very yellow to the point that I put it off the bed. Good thing I had brought my own. What is with value for your $'s these days? Very dissapointed .. people do your research and check out tripadvisor..sorry we did not. Luckily we had a fantastic time and overlooked the situation and we where just feeling blessed to be together.

  • Stayed September 2011, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at Prestige Hotel Vernon, responded to this review, September 16, 2011
Thank you for your comments. I apologize that your stay did not meet our Prestige standards. This is why we value feedback from our guests. We are working on policies and procedures that will provide better communication between our reservations staff and housekeeping staff so that in the future there are ample amenities in the room for all guests who reserved. New training procedures are being developed to ensure our rooms and suites exceed our guest’s expectations. We are thankful that your weekend was a success and hope you will return to in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bc
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 15, 2011

Room had dust everywhere and a stain on the bed's "foot mat". First look at bathroom - glass shower, nice tile, cool sink.... Then noticed sink is loose....kinda hokey. Coffee shop in lobby closed.... What happened to this once fancy hotel??!

  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Marketing & Sales at Prestige Hotel Vernon, responded to this review, August 18, 2011
Thank you for taking the time to post your review. We have sent you a private message with our contact information – we would love the opportunity to speak with you directly.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vernon, Canada
Top Contributor
125 reviews 125 reviews
56 hotel reviews
Reviews in 50 cities Reviews in 50 cities
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed July 25, 2011

The hotel is conveniently situated directly across the way from a shopping centre and is within walking distance to the local Farmers’ Market, which takes place every Tuesday and Thursday mornings. The market is a must-see if you are visiting Vernon because it offers the best of the local produce. The hotel rooms are spacious and the beds comfortable enough. The rooms are 70s style with a lovely large TV screen and a leather couch for comfort. I would agree with other travelers who say that the housekeeping is an issue. We spent 9 days in the hotel and the housekeeping was not consistent or well done at all. They need to seriously consider retraining their cleaning staff because they are letting the team down. There is nothing worse than sleeping in a room that is dusty and dirty. However, the ORA restaurant staff is wonderful – friendly, attentive, polite and hard-working. The food quality is also good. The only downside is the lighting in the restaurant because it makes you feel like you are sitting in a cave. The fitness centre in the hotel is adequate but can only be used from 8am because it is situated above two hotel rooms and using the treadmill disturbs the guests. So for those of us who like an early morning workout before the start of day, it’s a bit of a pain. I like the fact that I can do my own laundry and the internet is both free and adequately fast. As for stealing of property, my advice to anyone who travels is to get into the habit of locking your suitcase every time you leave your hotel room. It’s a good habit to have and leaves little room for temptation.

  • Stayed July 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Marketing & Sales at Prestige Hotel Vernon, responded to this review, August 18, 2011
Thank you for your comments. We’re pleased to hear that you enjoyed our close proximity to shopping and other activities. We also appreciate your positive feedback about our guest rooms. We do regret, however, that you were not satisfied with the housekeeping. We have shared your comments with management and staff, and hope that you will stay with us again during your next visit to Vernon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Prestige Hotel Vernon? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Prestige Hotel Vernon

Address: 4411 32nd St., Vernon, British Columbia V1T 9G8, Canada
Location: Canada > British Columbia > Okanagan Valley > Vernon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 20 Hotels in Vernon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Prestige Hotel Vernon 3.5*
Number of rooms: 103
Official Description (provided by the hotel):
Everything you could hope for in a holiday destination is within reach when you stay at the Prestige Hotel in Vernon, BC. Bring family, friends or colleagues to tee off on Vernon's best golf courses, experience the wine country, orchards and local farm markets, distinctive shops and boutiques that make Vernon truly unique. Explore the historic O'Keefe Ranch and experience the early days of BC ranching, when herds of cattle roamed the open range in the Okanagan. For leisure or business the Prestige Hotel can accommodate all your needs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Priceline, Orbitz and Hotels.com so you can book your Prestige Hotel Vernon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Prestige Hotel Vernon, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.