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“Great neighborhood location” 4 of 5 stars
Review of The Oswego Hotel

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The Oswego Hotel
4.0 of 5 Hotel   |   500 Oswego Street, Victoria, British Columbia V8V 5C1, Canada   |  
Hotel amenities
Ranked #7 of 58 Hotels in Victoria
portland, or
Top Contributor
50 reviews 50 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
41 helpful votes 41 helpful votes
“Great neighborhood location”
4 of 5 stars Reviewed June 25, 2014

We stayed here as part of a package with Clipper Vacations and were very pleased. It is a few blocks from the harbor, easily walkable with a rolling bag. Many reviews from hotels on the harbor complain of the noise of sea planes etc. This hotel is very quiet and feels like a neighborhood, yet you can walk to anywhere in Victoria downtown. The room is nicely appointed and has a small kitchenette, that we didn't really use, but seem to be well stocked for simple meals. The bathroom is spacious with the shower a bit on the small side for a large man. We were on the 5th floor and there is not too much view as there would be on higher floors. The bed and pillow were both quite comfortable. We did not use the exercise room. Our breakfast one morning was average, I would tend to eat elsewhere. But, we would definitely stay here again for nice, clean room, great location and good wifi too.

Room Tip: Get as high as you can.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, July 1, 2014
Thank you for taking the time to complete an online review.

Overall we are pleased you enjoyed the hotel and amenities.

Our suites range in size based on the location in the hotel and the higher floor suites do have views.

I apologize if your meal and service in the Bistro was just average. We will continue to work with the team to ensure its always better than average

We hope to have the pleasure of welcoming you back to the Oswego again in the not to distant future.
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799 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
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Cambridge, United Kingdom
Top Contributor
65 reviews 65 reviews
54 hotel reviews
Reviews in 54 cities Reviews in 54 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed June 23, 2014

Stayed here two nights as part of a two week holiday in Canada. Very convenient location and spacious room and bathroom. Well equipped kitchenette but local grocery store was a little way away. Underground car parking but quite cramped and expensive.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, June 24, 2014
Thank you for including the Oswego in your cross Canada vacation.

Overall we are pleased you enjoyed our location and amenities. Our parking garage is spacious with many spots available for our hotel guests.

We hope that you continue to have a wonderful vacation and if your travels bring you back to Victoria that the Oswego hotel will be your place to stay at.
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California
Top Contributor
56 reviews 56 reviews
28 hotel reviews
Reviews in 35 cities Reviews in 35 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 23, 2014

This hotel advises as an all-suite property. I didn't pay full attention to that detail and was surprised by a spacious accommodations.
We had a bedroom, sitting room and kitchen and a bathroom with separate shower and bathtub.
I especially liked the slate type flooring in the kitchen and bathroom. The other furnishing are fresh and well maintained.
The bedding is comfortable
The front desk personnel are cheerful and well informed. This is a high point of staying here.
We also tried the restaurant. It was just okay, I think that there are better places nearby
And speaking of nearby this place is only a couple of blocks from the ferry terminal an easy walking distance even with rolling luggage.
Also it's close to the Empress and downtown Victoria.
The street is not busy and even with the windows open sleeping is comfortable

Room Tip: The parking garage has a locking enclosure if you are driving.
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, June 24, 2014
When our guests enjoy our hotel and its amenities - this makes us happy!

Thank you for your overview on amenities and service at the hotel. The hotel was built very much with the West coast feel, wood and slate is found throughout the hotel.

If your travels bring you back to Victoria we very much hope to welcome you back to stay with us again.

Thank you!
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Seattle
Top Contributor
67 reviews 67 reviews
12 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 22, 2014

Had an excellent stay ar the hotel. Staff was very attentive. Rooms were spacious and comfortable. Beds were above average. Nice deck to enjoy morning coffee. Great breakfast area with reasonable prices. Close to downtown and wharf. Just a block and half from boat. Underground parking. Would stay here again.

Stayed June 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, June 23, 2014
Thank you for your recent review and we are so pleased you enjoyed your stay with us.

Like many of our guests we are glad that you found out suites spacious and also our great location close to downtown.

We look forward to welcoming you back to stay with us again soon.
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Calgary, Canada
Top Contributor
53 reviews 53 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed June 22, 2014 via mobile

This was our first time at this hotel. The one bedroom suite was great. All necessary amenities for our stay. The staff were friendly and helpful. Housekeeping the first couple of days were wonderful including the turn down service. On our last day housekeeping showed up late. The bed wasn't made properly and the service just seemed poor in general. Maybe a different staff member. Disappointing after such a good stay. The one thing that stuck out that they can't changed is the noise level from the street and on the hotel floor. No air-conditioning which could prove challenging on hot day. Overall, good hotel and close to downtown.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, June 23, 2014
Thank you for staying with us. I am sorry for the lower standard of housekeeping your last day. I have passed on your comments to our Executive Housekeeper so that she can work with her team to improve in standards of training at all times.

We hope to welcome you back again soon.

Thank you!
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Nanaimo, Canada
Top Contributor
115 reviews 115 reviews
34 hotel reviews
Reviews in 37 cities Reviews in 37 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed June 22, 2014

I appreciate the team approach to management and service at the hotel, from Jessica and team in the bar, to the front desk and Vanessa in sales and Ariel with building works. Everyone's gone out of their way to help me have a great stay for a week or many weeks during the winter snow bird special rate stay.

They get my repeat business. They have a number of regulars who get similar treatment so they value their repeat customers.

They try their best to help me get the best value for my money and make my stay most comfortable.

As this is a pet friendly hotel, it's sometimes hard to get a pet free room. That's a bit of a challenge for me.

However, the totally non smoking hotel is great!!

Thank you to all the staff.

Room Tip: Studios can go up to the 9th floor. Ask for higher up for a better view especially on the west side...
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  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, June 23, 2014
Thank you Sharon for your review. Additionally we appreciate you noting certain team members that went above and beyond for you - we will pass your positive comments onto the team.

I am sorry that you had challenges with the Pet policy. Yes we do allow pets but definitely try and allocate them into designated rooms. We have many non pet rooms available for our guests.

We value all our guests but more so our regular and repeat guests. We hope that they enjoy the hotel and service that makes them keep coming back to stay with us.

We hope that you come back and stay with us again soon as and when your travels bring you back down to Victoria.

Thank you!
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Washington state
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 21, 2014

The Oswego is a short walk from the ferry dock. The hotel is so clean and the necessities are all there -- robes, french press, coffee, comfy beds and couch, cookware (if you want to cook!), and even a dishwasher. Check-in/check-out was a breeze. People were very friendly and we would definitely stay there again. We had a Black Ball combination package that had a standard room, which we upgraded to premium for $25/night. Our two night stay was WAY too short! We loved Victoria and we will be back!

Room Tip: When you book, ask to be on the Harbor side. Anything above the 5th floor would be great -- even th...
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, June 23, 2014
We value our partners and especially Black Ball. Our proximity to the dock makes it ideal when someone arrives to find our hotel less than a block away.

We are thrilled you had an enjoyable stay and hope that you come and visit again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oswego Hotel

Address: 500 Oswego Street, Victoria, British Columbia V8V 5C1, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Victoria
#5 Spa Hotel in Victoria
#6 Romantic Hotel in Victoria
#6 Family Hotel in Victoria
#7 Business Hotel in Victoria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Oswego Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
Opening Spring 2007. ... more   less 
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Also Known As:
Oswego Hotel Victoria

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