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“Nice surprise” 4 of 5 stars
Review of Helm's Inn

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Helm's Inn
2.0 of 5 Hotel   |   600 Douglas Street, Victoria, British Columbia V8V 2P8, Canada (James Bay)   |  
Hotel website
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Hotel amenities
Ranked #10 of 57 hotels in Victoria
Langley City, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Nice surprise”
4 of 5 stars Reviewed September 22, 2013

I travel to Victoria on business a few times a year and always stay near Dt Inner Harbour. There are many hotels to choose from and I prefer the smaller high quality over large chain hotels. I wasn't sure what to expect when booking here but it was a really pleasant surprise. The buildings are older, but have a charm to them and the rooms are large , spotless and updated. The bed was very comfortable and I was so glad that the AC was quiet! If you enjoy quirky but nice places to stay you will enjoy the Helm's Inn. The price for size and quality of the room was great and the local is perfect! You are just a short walk from the inner harbour and other wonderful places to see. I would not hesitate to stay here again or recommend it to others. Front desk staff is down to earth friendly and efficient.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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303 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 14, 2013 via mobile

I have stayed with my husband on at least three previous visits in the past 10 years. This time, an old friend and I came up for the weekend to see the Butchart Garden. I was last here in November 2010 when they were in the process of remodeling all of the rooms.
I had no complaints about the rooms before the remodel. I like what they did to update the rooms. The beds and linens were very comfortable. We had a first floor room with two queen rooms and a kitchenette. It was spacious and a good value in comparison with recent hotel stays in the states. The location is excellent and very close to everything.
The only thing I would fault them on is the limited cable tv channel selection. I would also recommend bringing back the basket of fruit they used to provide on the first day of your stay.

Helm's Inn will continue to be our place to stay when we're in Victoria.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 14, 2013

We had the opportunity to stay twice at this hotel over the past 2 weeks. The first for 3 nights over the long weekend in September and again on our return trip to Victoria. On both occasions we were pleased with the central location, with attractions, restaurants and shopping within easy walking distance. The property is across the street from the entrance to Beacon Hill Park, which provides lovely walking trails and access to some additional beautiful vistas. The king suites were well-appointed with separate bedrooms and full kitchen facilities. There is a laundry on-site and wireless internet throughout. Parking is an additional nominal charge. We stayed in the Mount Royale building and both rooms appeared to have been recently renovated. We would highly recommend the Helm's Inn and will absolutely stay there on our next holiday to Victoria!!

Room Tip: Ask for a room on the 2nd or 3rd floor and a suite if possible. We didn't see the other building...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminster, Colorado
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 14, 2013

My husband and I stayed at the Helm's Inn twice on our recent trip to British Columbia, and if we're ever back in Victoria we will probably stay there again. The location is great - just a ten minute walk from the Harbor, but far enough away to be quiet. Both times we had booked a king room, but the two rooms we stayed in were very different. The first room seemed more like a suite, so maybe we got upgraded. There was a small, well-stocked kitchen and a living area with a couch and a television in one room, and a king bed and TV in the other. The bathroom was very small. The second time we were in a room with a small kitchenette right inside the door and a king bed. The bathroom for this room was a bit larger than the other. This room was great for two people, but would have been too small to have a roll-away. Both rooms were very clean and comfortable, and I would highly recommend the Helm's Inn. If you are looking for a quick take-out dinner, La Petite Dakar is just a couple of blocks away and serves tasty, inexpensive Senegalese food. We brought dinner back to our room twice, and wish we could go again!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 11, 2013

We were at the Helm's Inn for 4 nights, located directly across from beautiful Beacon Hill Park, excellent walking distance to the Provincial Legislature Building, the inner harbour, and of course downtown shopping and restaurants.

Self-serve coffee and tea available in the lobby 24/7, friendly efficient staff, clean well-maintained rooms, and nearby groceries available at the superb Thrifty's on Menzies St. You can stock your room fridge with an endless fresh supply of fruit, meat, and for your purchases as well of fresh bread, dairy products and all other necessities.

This was our first time at the Helm's Inn. We are definitely returning to this gem of a place upon our next return to Victoria.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 5, 2013

We arrived and my husband was not feeling well at all a sore hip .as it goes the front manager gave us a ground floor unit ,which was great lots of space ,two beds two closets cooking facility's ,great location to Innes marina and right next door to the BC museum,&i IMAX very nice hotel and great service from staff thanks

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Top Contributor
51 reviews 51 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 2, 2013

Older hotel with well appointed room with small kitchen area. Walking distance from downtown, Inner Harbour and BC Museum. Right on Transcanada highway. Three floors but no elevator, if that is an issue.

Room Tip: Third floor facing inner courtyard away from main entrance.
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  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Helm's Inn

Address: 600 Douglas Street, Victoria, British Columbia V8V 2P8, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > James Bay
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#9 Family Hotel in Victoria
#15 Romantic Hotel in Victoria
Price Range (Based on Average Rates): $
Hotel Class:2 star — Helm's Inn 2*
Reservation Options:
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Also Known As:
Helm`s Hotel Victoria
Helms Hotel Victoria

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