I have stayed with my husband on at least three previous visits in the past 10 years. This time, an old friend and I came up for the weekend to see the Butchart Garden. I was last here in November 2010 when they were in the process of remodeling all of the rooms.
I had no complaints about the rooms before the remodel. I like what they did to update the rooms. The beds and linens were very comfortable. We had a first floor room with two queen rooms and a kitchenette. It was spacious and a good value in comparison with recent hotel stays in the states. The location is excellent and very close to everything.
The only thing I would fault them on is the limited cable tv channel selection. I would also recommend bringing back the basket of fruit they used to provide on the first day of your stay.
Helm's Inn will continue to be our place to stay when we're in Victoria.