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“A neat little inn” 5 of 5 stars
Review of Helm's Inn

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Helm's Inn
2.0 of 5 Hotel   |   600 Douglas Street, Victoria, British Columbia V8V 2P8, Canada (James Bay)   |  
Hotel website
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Hotel amenities
Special Offer
Free Wifi!
Ranked #13 of 58 Hotels in Victoria
Hong Kong
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A neat little inn”
5 of 5 stars Reviewed October 12, 2011

My wife and I stayed in Helm's about 2 weeks ago. It's a nice hotel with very friendly staff. We arrived more than an hour before the official check-in time, but we didn't realize that until after we went up to our room. We figured it's because the Front Desk Manager Chris just let us in without any hassle since the room had already been ready. The room was clean and cozy. The bed was comfortable. The hotel location was excellent, close to everything: inner harbor, bus terminals, downtown and restaurants. We had a good time in Victoria and Helm's provided us with a nice base. Thanks.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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356 reviews from our community

Traveler rating
    186
    136
    22
    9
    3
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81
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
Mount Prospect, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 28, 2011

My husband and I stayed at the Inn last week. The location is great. Its in a nice quite neighborhood just a 5 min walk to the harbor, restaurants and tours. We were assisted by Marty one of the Inn keepers who couldn't have been nicer. We would stay there again. The rooms are clean and spacious. Free parking. Definitely a great value compared to the other places in town.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Top Contributor
218 reviews 218 reviews
81 hotel reviews
Reviews in 76 cities Reviews in 76 cities
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed September 27, 2011

Helm's Inn always shows cheaper rates than other hotels in the same area. Quaint, clean, with easy free parking, the only knock on this place is that it's older and therefore not as queit. Get a 2nd floor room away from the main roads (these are busier roads with emergency vehicles at night). Rooms are plentiful in size, beds are comfy and everything works a-ok. Location puts Helm's smack in the middle of everything you want to do.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wasaga Beach, Canada
Top Contributor
50 reviews 50 reviews
38 hotel reviews
Reviews in 36 cities Reviews in 36 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 22, 2011

We had a wonderful 5 night stay at the Helm's Inn. The room and bathroom were very clean. We had a one bedroom unit, with kitchen facilities, table and a sofa. There was a tv in the living room, as well as in the bedroom. The staff was very friendly and helpful. The location was within an easy walk to downtown Victoria, to the Inner Harbour, Empress Hotel and the BC Government House, as well as the BC Museum. We'll be back to the Helm's Inn on our next return to Victoria.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ucluelet, Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 21, 2011

My wife and I had not been back to this hotel for some time. We liked it before, we like it even better now! When we walked in we were surprised at the changes the recent (April 2011) renovations had brought about. The lobby is brighter, with polished granite everywhere, including the hall ways.
The room we had was spotless, granite and harwood floored and quiet on the parking lot side.
The kitchenette was a treat to behold. Granite counter, narrow,tall stainless fridge, micro-wave, two electric elements for cooking. Real glass wine glasses, pots, pans, bowls, silverware, kitchen utensils, etc.
The kingbed was solid and comforable. The ambience surrounding the hotel has not changed, but it says'Victoria' to us. Greenery, a pond, a courtyard parking area connecting the various buildings.
Service is straight forward and efficient.
We will be back for sure!

Room Tip: Parking lot side
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonbridge, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 21, 2011

We only stayed for one night but would definitely return. The hotel is so close to the BC museum it shares their car park! Also close to the Pacificcoach bus station, just head south along Douglas and the hotel is on the next corner.
Newly decorated and clean, our room had a kitchen with a double electric hob and microwave. Saucepan, plates, utensils etc. are all new and clean. Free wifi.
Our room was on the upper floor and there was no lift but it was very quiet. Service at the front desk was excellent, I am sure that if mobility is an issue then if you raise this at the time you book then they will respond.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 20, 2011

Great location, walking distance to downtown, very helpful and friendly staff. Clean, Great value. The room had a small kitchen with refridgerator, top burners and sink. I can't rememeber if there is a microwave. The staff was happy to show us where to go, where to eat and where to buy groceries. Yes, we would stay at this place again! There was a pullout sofa bed - and just like most sofabeds, it was not very comfortable as a bed. The bathroom was small with no towel racks for the sink - but this was very minor. Excellent as a 3 star hotel - somewhat of an Inn/Guest house feel - rather than a cookie cutter hotel chain feel. I imagine that the rooms are not the same configuration.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Helm's Inn

Address: 600 Douglas Street, Victoria, British Columbia V8V 2P8, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > James Bay
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#9 Family Hotel in Victoria
#16 Romantic Hotel in Victoria
Price Range (Based on Average Rates): $
Hotel Class:2 star — Helm's Inn 2*
Number of rooms: 42
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Also Known As:
Helm`s Hotel Victoria
Helms Hotel Victoria

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