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“Great Service” 5 of 5 stars
Review of Victoria Marriott Inner Harbour

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Victoria Marriott Inner Harbour
4.0 of 5 Hotel   |   728 Humboldt Street, Victoria, British Columbia V8W3Z5, Canada (Downtown)   |  
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Ranked #11 of 57 Hotels in Victoria
Vancouver, BC
Top Contributor
52 reviews 52 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
51 helpful votes 51 helpful votes
“Great Service”
5 of 5 stars Reviewed July 10, 2013

We have stayed here several times and are consistently pleased with the service, beautiful rooms & excellent Concierge Lounge (although disappointed it is not open on weekends now). Great location and beautiful views if you are on one of the upper floors. Highly recommended.

Stayed July 2013, traveled as a couple
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830 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Seattle, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2013

Exceptional friendly service, lovely suite, great views, well managed concierge lounge. Perfect for special occasion! Easy access to museum, waterfront, shopping, and parks. Have stayed before and find consistently well managed.

Room Tip: High floor, harbor view
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
china
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 8, 2013 via mobile

Very good room and excellent service . The rooms are not sound proof thou. I could hear the very loud next door neighbour at times . This hotel in right downtown close to everything . All tour buses stop here .

Stayed July 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
53 reviews 53 reviews
37 hotel reviews
Reviews in 27 cities Reviews in 27 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed July 4, 2013

Stayed at this hotel for 3 nights over the Canada Day holiday. Wonderful location. Close to all kinds of sights and places to eat. Staff is always friendly and helpful with recommendations. The room we had was large with a very comfortable king size bed. There were nice amenities in the bathroom and we had Internet in the room also. We didn't eat in the hotel so I can't comment on that.
A very good experience!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
444 reviews 444 reviews
306 hotel reviews
Reviews in 327 cities Reviews in 327 cities
389 helpful votes 389 helpful votes
4 of 5 stars Reviewed July 4, 2013

Location- Excellent location
Reception. Very helpful
Breakfast Good
Rooms –Nice large rooms well decorated with 2 queen beds.
Lighting – As we have been very tired to read, the light was fine.
Bed –Very comfortable with several pillows to choose from.
Linen –Nice and clean
Refrigerator- yes
TV- good size modern TV
Room for bags Plenty for 2 large bags
Tea Kettle or coffee maker -yes
Bathroom- Good size no makeup mirror
Shower pressure- shower type good but not great pressure
Towels- Very nice and clean
Amenities –Nice amenities
Hair dryer – Nice power
Iron and ironing board-yes

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange County, California
Top Contributor
75 reviews 75 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 3, 2013

I must always say if you are going to stay in a Marriott, always, ask for the concierge level or ask for concierge privileges. Our room was right next door to the concierge lounge. The room was very spacious and the decor and view was outstanding. There are many rooms in this hotel that have balconies, which would nice to sit at night and enjoy the sunset. If you want a light breakfast or light snack at night the concierge lounge is great for this. You can always grab a coke, water, coffee or a drink. The best part was the concierge on duty Todd Chivese, he was the best. If you ever go the this hotel ask for him, will was so helpful and sweet to us each day we saw him. Thank you Todd.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 1, 2013

Family of 4 stayed 2 nights. Check in went smoothly. Room wasn't ready (we were early!) but they held our bags for us and we set out to explore. Concierge made recommendations for dining and each was superb. Hotel is relatively central. We walked just about everywhere, except to Butchart Gardens. Rooms were very clean and well appointed.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Victoria Marriott Inner Harbour

Address: 728 Humboldt Street, Victoria, British Columbia V8W3Z5, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Victoria
#8 Business Hotel in Victoria
#10 Romantic Hotel in Victoria
#16 Family Hotel in Victoria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Victoria Marriott Inner Harbour 4*
Official Description (provided by the hotel):
Ideally located downtown Victoria, the award winning Victoria Marriott Inner Harbour is walking distance to all there is to see and do in Victoria. Stroll to the famous Inner Harbour for Victoria attractions, musicians and artisans, and whale watching tours. Our Victoria BC hotel guestrooms feature the kind of luxury you would expect from a Four Diamond Marriott Hotel including feather duvets and luxury linens, deluxe robes, free wireless high-speed Internet and individual climate control. ... more   less 
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Also Known As:
Victoria Marriott Inner Harbour Hotel Victoria
Marriott Victoria

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