Although the hotel is very clean, well-situated, and very modern, I thought the service we received was terrible. When I booked my 2 rooms, and paid in full at the time of booking, I requested to have my 2 rooms as close together as possible so my family could all stay together. I then called the hotel, 4 days before we were to arrive, to confirm that we could have our rooms as close together as possible. I was told that due to British Columbia "stalking laws," there was absolutely NO WAY that my rooms could be near each other because how did the hotel staff know that I wasn't trying to stalk and kill the people in the other room. I am not kidding. I told the person I spoke to that I had booked both rooms under my own name and paid for both rooms so it didn't make sense that I couldn't do with them what I wanted, but she insisted that they could do nothing for me. I questioned her further, and then she finally said she could do nothing for me because I had booked through Expedia and they don't have any obligation to follow up on bookings made through third party companies. I was shocked. When we arrived on Saturday, a full 4 hours BEFORE check-in, I was told there were no rooms close together and I had to accept one room on the ninth floor and one room on the seventh, not even REMOTELY close to one another. I was very disappointed. I will never stay at this hotel in the future.