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“Clean, comfortable and classy hotel that is centrally located” 4 of 5 stars
Review of Victoria Marriott Inner Harbour

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Victoria Marriott Inner Harbour
4.0 of 5 Hotel   |   728 Humboldt Street, Victoria, British Columbia V8W3Z5, Canada (Downtown)   |  
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Ranked #12 of 58 Hotels in Victoria
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“Clean, comfortable and classy hotel that is centrally located”
4 of 5 stars Reviewed April 23, 2013 via mobile

A nice hotel with classy, standard rooms. Relatively new furniture and decor. Our room had big windows and came with everything you would expect: coffee maker, water kettle, bath robes, chairs, table, desk, flat screen tv, etc. No fridge or ipod speaker though. The bathroom and shower were good. Great downtown location that is within walking distance to everything.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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871 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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Canada
Top Contributor
107 reviews 107 reviews
33 hotel reviews
Reviews in 42 cities Reviews in 42 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 20, 2013

A first rate, reasonably proced hotel in the heart of the tourist district in Victoria. Quiet, clean rooms, and very friendly and helpful staff. The showers work well, and there appeared to be plenty of hot water in the morning. Very good internet/wi-fi connectivity, too. All in all, a very pleasant stay.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Coquitlam, Canada
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 18, 2013

First stay at this hotel. If it is typical of the chain, then I'm encouraged. The hotel had friendly staff, comfortable surroundings and the room was nicely appointed and clean.

One feature that I appreciated was the "no touch" entries into the hotel. Even in the parking garage, one only had to wave a hand at the sensor to automatically open the door. A great feature when both hands are full of luggage etc!

The only down-side was the lack of people at the front desk. There were four of us waiting and only one harried person trying to help a high maintenance person.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Vancouver
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
Reviews in 25 cities Reviews in 25 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 9, 2013

Good location behind the famous Empress, two blocks back from the Inner Harbour. Rooms are nicely set up and clean. Walking distance to most major attractions. Parking lot is a bit small and may fill up when the hotel is busy (free valet given when that happens). Very friendly and helpful staff. This hotel has very competitive rates compared to nearby properties.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Victoria, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 8, 2013

The staff will bend over backwards to make your stay more comfortable. The concierge staff know all the great places to eat around the city. The room was spacious and very clean. I stayed for a week and didnt have any issues other than the fact parking is $16/ day.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Seattle, Washington
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 8, 2013

We had a corner room full of windows. The furnishings were older but well maintained. Nice views and everything in walking distance. The hotel has a nice bar to relax in and the staff were wonderful. Secure parking is available.

Room Tip: Corner suites have lots of windows and a balcony.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Courtenay
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 8, 2013

Fantastic property, great service from all the staff and a location steps from downtown that couldn't get any better. We were literally able to park the car and walk to nearly every destination we had planned.

Our initial choice was split between this property and a harbour-side hotel to be close to the waters edge, but we "sacrificed the view" and went with the Marriott's more central location. Needless to say there was no sacrifice staying here! We still had an incredible panorama including the ocean, some historic churches and the topper was we could still see the parliament, which lit up in all it's glory when the sun set.

The rooms seem to be decorated in a "Victorian" style, which other reviewers have noted as dated, but for us this seemed part of the charm staying in the provincial capital and while a bit of a variation on other Marriotts they must have done this on purpose.

We were lucky enough to be greeted warmly on arrival by Helmar the manager who was exceptionally welcoming making us feel right at home! All the staff from bell, to front desk, housekeeping and room service openly smiled and provided a high level of professional service.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Victoria Marriott Inner Harbour

Address: 728 Humboldt Street, Victoria, British Columbia V8W3Z5, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Victoria
#8 Business Hotel in Victoria
#9 Romantic Hotel in Victoria
#18 Family Hotel in Victoria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Victoria Marriott Inner Harbour 4*
Number of rooms: 236
Official Description (provided by the hotel):
Ideally located downtown Victoria, the award winning Victoria Marriott Inner Harbour is walking distance to all there is to see and do in Victoria. Stroll to the famous Inner Harbour for Victoria attractions, musicians and artisans, and whale watching tours. Our Victoria BC hotel guestrooms feature the kind of luxury you would expect from a Four Diamond Marriott Hotel including feather duvets and luxury linens, deluxe robes, free wireless high-speed Internet and individual climate control. ... more   less 
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Also Known As:
Victoria Marriott Inner Harbour Hotel Victoria
Marriott Victoria

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