We'd read in our guidebook that this place was funky, well-equiped and with rooms 'better than many hotels' so booked ourselves in well in advance.
We arrived to find our booking had been 'lost' so we would have to change rooms each night. The reception staff gave us the wrong key three times before we managed to get into our room (bear in mind there were 5 floors between our room and reception, and no elevator). When we got in, we found a very small, dark, furnitureless room, with a window looking out onto a blank wall, and a foam mattress on the floor. The sheets we'd been given didn't fit the mattress so we used our sleeping bags.
Next day we dutifully packed up our stuff and reported back to reception to change rooms. Every time at reception there was a wait of about 10 minutes to speak to one of the staff, the phone was ringing constantly and the pressure was showing in the staff's offhand and unfriendly atttitude. We got the keys for our new room, which had not been cleaned and had hairs and toenail clippings from the last guests on the floor. It turned out that the cleaners had not been asked to clean the room that morning (they *did* clean it after we'd complained, which meant another 20 minutes hanging around).
The accomodation felt like an old apartment block in a run-down neighbourhood - ancient stained bathrooms, tiny rooms separated by false walls (you could hear everything that happened in the surrounding rooms), and direct views into neighbouring buildings from the tiny windows. I really can't see how this qualified as being 'better than most hotels'!
We stayed in many hostels during our trip and we're used to living the basic life. But the combination of bad facilities, bad attitude (big posters everywhere about no refunds, and other rules we were expected to follow) and unfriendly staff made this one of the worst places we'd stayed at.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.