I booked two rooms at Trutch Manor for my family to stay while visiting for my graduation. I appreciate the reviews on this sight because I decided to follow-up the night prior to check-in and confirm my booking. I called, emailed and finally located Sherrin at her house. She had in fact booked a yoga group in one of the rooms I had booked a month earlier. She wouldn't honour my booking because she said she would have no idea where to put the other people. She suggested putting my family, three seniors, in some cabin with no shower. She apologized blaming some new system she was using. According to trip advisor, these missed booking have happened to several people, so I doubt the apology was sincere. At 12:00am the night before my family was to arrive, I was calling around to find another place for them. If you don't want to worry whether or not your room has been saved, or you booked a few rooms in order to be together, give Trutch Manor a miss. Coming from out of town, during peak season you may very well find yourself overpaying or pitching a tent out of town. You deserve better and there are plenty of places that already do better.
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